The UAE retail market is expected to grow at 2 per cent this year, helped by an influx of Indian consumers.
The UAE retail market is expected to grow at 2 per cent this year, helped by an influx of Indian consumers.

Retail therapy back in style in the Emirates



Buying that big-ticket item, such as a new car or a flat-screen television, might have seemed frivolous during the economic downturn.

Consumers had only to turn on their ageing TV sets to witness mounting job losses.

But as the economic recovery gathered pace last year, shoppers headed to the malls with their plastic cards in hand.

Sales for non-food retailers, such as clothing, electronics and jewellery stores, increased 5 per cent to Dh42 billion (US$11.43bn) last year, according to the latest figures from the market research group Euromonitor.

This growth was double that of the overall economy, which the IMF says was 2.5 per cent.

The UAE's tills have also continued to ring in the first quarter of this year, with events such as the Dubai Shopping Festival enjoying strong sales, helped by an influx of Indian and Saudi Arabian tourists.

But this healthy growth is unlikely to continue. Overall sales this year are not expected to match the robust growth of last year, which was boosted by shoppers snapping up big-ticket items, which they held off on during the downturn.

"This year, if you ask any major retailer, they are expecting slightly positive growth, but it's not going to be the 25 to 30 per cent experienced in the boom years," says Richard Adams, a retail analyst at Datamonitor in Dubai.

The overall market is expected to grow at 2 per cent this year, according to Euromonitor, because consumers have taken to bargain hunting rather than returning to the lavish spending that was rife in the halcyon days of old.

Shoppers have also been relying on discount buying periods such as the Dubai Shopping Festival and Summer Surprises. This has led the Dubai Events and Promotions Establishment to rework its structure and pursue year-round attractions to pack malls with visitors.

"The market has changed markedly since 2008," says Mr Adams. "Most major retailers have taken stock and gone through a period of consolidation."

More retailers are looking to revamp their store portfolios and close shops that are underperforming or are in locations no longer deemed to be key growth areas.

The demographics in shopping areas such as Deira, which was once full of families, has persuaded retailers to rethink about where they open stores.

Last month, Jumbo Electronics opened its largest outlet in the region in Abu Dhabi's Marina Mall, having closed two stores elsewhere in the city.

"Most people in Abu Dhabi are going to malls," says Nadeem Khanzadah, the deputy general manager for retail at Jumbo. "We open and close stores to meet demand."

Shoppers are also increasingly turning to online sites, forcing retailers to examine which stores are performing.

A survey by MasterCard released in January revealed that 42 per cent of shoppers in the UAE are now going online to buy anything from clothing and accessories to electronics and insurance.

Department stores

Competition is already hot among departments stores in the UAE. The country houses some of the world's leading brands, such as Saks Fifth Avenue and Bloomingdale's from the US; and Harvey Nichols, Debenhams, Marks & Spencer, BHS and Galeries Lafayette from Europe. The UK's House of Fraser and Australia's Myer are also set to join the party by 2013.

Because of this vast level of choice, industry insiders say department stores will need distinct strategies to stand out from the crowd.

"There's a large variance in performance, those that are doing well have a different proposition, like an extensive beauty offering or it may work because a brand might sell a collection only in one location," Mr Adams says.

Bloomingdale's, Harvey Nichols and Saks Fifth Avenue offer a range of premium brands, while Galeries Lafayette has introduced loyalty cards, which offer discounts of about 10 per cent. In the US and Europe, department stores have been marketed as one-stop shops, but in the UAE this is a role filled by malls, so having a unique selling point will be paramount, he says.

Electronics

Electronics stores have benefited in the past year from a number of events and product launches. Last year, the Fifa Football World Cup boosted sales of LCD TVs and helped the sector keep pace with the overall market. This was despite strong competition from the growing number of hypermarkets such as Geant and Carrefour.

Mr Khanzadahsays this growth has been sustained at his company with the introduction of 3D LED TVs and the popularity of the recent Cricket World Cup in India. Abu Dhabi Sports has also started broadcasting the English Premier League, further boosting sales. "We witnessed sales growth of about 20 per cent in the first two quarters," Mr Khanzadah says. "We expect that to continue this year."

One of the key challenges facing electronics retailers will be the average sales price decline on recently launched products such as 3D TVs and the Samsung Galaxy Tablet.

"As prices come down for these popular items, volume of sales goes up, but revenues overall in fact decrease," he says.

Jewellers

Jewellers generated about Dh6.3bnlast year, making up 15 per cent of total non-grocery retail sales during the year, according to Euromonitor. The UAE's jewellery sector has been dominated for the past 18 months by the problems at Damas, the region's biggest player.

This saga is now coming to an end, with a debt restructuring expected to be put in place, as well as an agreement signed to repay Dh600 million in cash and gold that was withdrawn by the Abdullah brothers without shareholder approval.

Damas is expected to consolidate its business and focus on the core growth areas of the Gulf, namely the UAE and Saudi Arabia. Other jewellers are also confident on the region, with Mouawad, based in Dubai, aiming to double the number of its stores in the Middle East over the next five years.

A shop is expected to be open in Abu Dhabi by the end of the year. Dubai's Rivoli Group, which sells luxury products such as high-end timepieces and leather bags, expects sales growth of 15 to 20 per cent this year. But the price of gold, which hit a record high last week, is expected to eat into some retailers' margins.

Clothing and footwear

Clothing and footwear shopping is probably the most popular retail therapy and has enjoyed the fastest growth in the economic recovery. Last year, the sector grew by 7 per cent. "Clothing benefited from robust demand in Abu Dhabi compared to Dubai," the Euromonitor report said.

Dubai is not expected to start construction on a mall for the next five years, while retail space in the capital is expected to double to 1.8 million square metres by 2015, the property broker Cushman & Wakefield estimates.

Many clothing and retail brands are investing in stores outside Dubai to take advantage of growth across the Emirates. Majid Al Futtaim recently started construction on Fujairah's first major mall, with 100 specialist stores and restaurants.

Manu Jeswani, the chief executive of Shoe Mart, part of the Landmark Group, says he is reinventing the Steve Madden brand of shoes and aims to roll out three new stores in Abu Dhabi, at Al Wahda Mall, Centrepoint Marina and Al Jimi Mall in Al Ain. This is in addition to The Dubai Mall and Mall of the Emirates.

"We are studying the market closely before opening stores and making sure the mall and location in the mall is the right one," Mr Jeswani says.

Landmark is expected to further consolidate its strong retail position, with Euromonitor describing Splash, Max and Babyshop as "cornerstones" of the UAE shopping scene.

Furniture and furnishings

With such a high number of expatriates in the UAE, furniture stores are big earners, generating sales of Dh6bn last year, which accounted for 14 per cent of total non-grocery sales.

A growing second-hand furniture market, through websites such as Dubizzle, plays a large part in a fragmented market. But Ikea accounts for a large share of new furniture sales.

With Al-Futtaim holding its franchise in the UAE, Ikea opened its largest store in the Middle East last month on Yas Island and has a second store in Dubai planned for the Marina in 2013.

Ikea is the largest brand in the UAE by sales, making up nearly 8 per cent of total non-food retail sales, with the Home Centre, part of Landmark, some way behind at 2.5 per cent.

Despite a healthy environment for sales, analysts do not expect the home and garden furniture sector to grow at the same rate as the overall market, which is expected to be driven by growth in clothing as more people flock back to the malls as the economy improves.

‘White Elephant’

Director: Jesse V Johnson
Stars: Michael Rooker, Bruce Willis, John Malkovich, Olga Kurylenko
Rating: 3/5

Other ways to buy used products in the UAE

UAE insurance firm Al Wathba National Insurance Company (AWNIC) last year launched an e-commerce website with a facility enabling users to buy car wrecks.

Bidders and potential buyers register on the online salvage car auction portal to view vehicles, review condition reports, or arrange physical surveys, and then start bidding for motors they plan to restore or harvest for parts.

Physical salvage car auctions are a common method for insurers around the world to move on heavily damaged vehicles, but AWNIC is one of the few UAE insurers to offer such services online.

For cars and less sizeable items such as bicycles and furniture, Dubizzle is arguably the best-known marketplace for pre-loved.

Founded in 2005, in recent years it has been joined by a plethora of Facebook community pages for shifting used goods, including Abu Dhabi Marketplace, Flea Market UAE and Arabian Ranches Souq Market while sites such as The Luxury Closet and Riot deal largely in second-hand fashion.

At the high-end of the pre-used spectrum, resellers such as Timepiece360.ae, WatchBox Middle East and Watches Market Dubai deal in authenticated second-hand luxury timepieces from brands such as Rolex, Hublot and Tag Heuer, with a warranty.

ROUTE TO TITLE

Round 1: Beat Leolia Jeanjean 6-1, 6-2
Round 2: Beat Naomi Osaka 7-6, 1-6, 7-5
Round 3: Beat Marie Bouzkova 6-4, 6-2
Round 4: Beat Anastasia Potapova 6-0, 6-0
Quarter-final: Beat Marketa Vondrousova 6-0, 6-2
Semi-final: Beat Coco Gauff 6-2, 6-4
Final: Beat Jasmine Paolini 6-2, 6-2

MATCH INFO

Uefa Champions League semi-final, second leg

Roma 4
Milner (15' OG), Dzeko (52'), Nainggolan (86', 90+4')

Liverpool 2
Mane (9'), Wijnaldum (25')

BULKWHIZ PROFILE

Date started: February 2017

Founders: Amira Rashad (CEO), Yusuf Saber (CTO), Mahmoud Sayedahmed (adviser), Reda Bouraoui (adviser)

Based: Dubai, UAE

Sector: E-commerce 

Size: 50 employees

Funding: approximately $6m

Investors: Beco Capital, Enabling Future and Wain in the UAE; China's MSA Capital; 500 Startups; Faith Capital and Savour Ventures in Kuwait

HAJJAN

Director: Abu Bakr Shawky 


Starring: Omar Alatawi, Tulin Essam, Ibrahim Al-Hasawi 


Rating: 4/5

The specs: 2018 Mercedes-Benz S 450

Price, base / as tested Dh525,000 / Dh559,000

Engine: 3.0L V6 biturbo

Transmission: Nine-speed automatic

Power: 369hp at 5,500rpm

Torque: 500Nm at 1,800rpm

Fuel economy, combined: 8.0L / 100km

COMPANY PROFILE

Name: SmartCrowd
Started: 2018
Founder: Siddiq Farid and Musfique Ahmed
Based: Dubai
Sector: FinTech / PropTech
Initial investment: $650,000
Current number of staff: 35
Investment stage: Series A
Investors: Various institutional investors and notable angel investors (500 MENA, Shurooq, Mada, Seedstar, Tricap)

THE SPECS

Battery: 60kW lithium-ion phosphate
Power: Up to 201bhp
0 to 100kph: 7.3 seconds
Range: 418km
Price: From Dh149,900
Available: Now

Specs: 2024 McLaren Artura Spider

Engine: 3.0-litre twin-turbo V6 and electric motor
Max power: 700hp at 7,500rpm
Max torque: 720Nm at 2,250rpm
Transmission: Eight-speed dual-clutch auto
0-100km/h: 3.0sec
Top speed: 330kph
Price: From Dh1.14 million ($311,000)
On sale: Now

UAE currency: the story behind the money in your pockets
EMIRATES'S REVISED A350 DEPLOYMENT SCHEDULE

Edinburgh: November 4 (unchanged)

Bahrain: November 15 (from September 15); second daily service from January 1

Kuwait: November 15 (from September 16)

Mumbai: January 1 (from October 27)

Ahmedabad: January 1 (from October 27)

Colombo: January 2 (from January 1)

Muscat: March 1 (from December 1)

Lyon: March 1 (from December 1)

Bologna: March 1 (from December 1)

Source: Emirates

Company Profile

Name: Direct Debit System
Started: Sept 2017
Based: UAE with a subsidiary in the UK
Industry: FinTech
Funding: Undisclosed
Investors: Elaine Jones
Number of employees: 8

Four-day collections of TOH

Day             Indian Rs (Dh)        

Thursday    500.75 million (25.23m)

Friday         280.25m (14.12m)

Saturday     220.75m (11.21m)

Sunday       170.25m (8.58m)

Total            1.19bn (59.15m)

(Figures in millions, approximate)

Pakistan World Cup squad

Sarfraz Ahmed (c), Fakhar Zaman, Imam-ul-Haq, Abid Ali, Babar Azam, Haris Sohail, Shoaib Malik, Mohammad Hafeez(subject to fitness), Imad Wasim, Shadab Khan, Hasan Ali, Faheem Ashraf, Junaid Khan, Shaheen Shah Afridi, Mohammad Hasnain      

Two additions for England ODIs: Mohammad Amir and Asif Ali

Company Profile

Name: JustClean

Based: Kuwait with offices in other GCC countries

Launch year: 2016

Number of employees: 130

Sector: online laundry service

Funding: $12.9m from Kuwait-based Faith Capital Holding

Herc's Adventures

Developer: Big Ape Productions
Publisher: LucasArts
Console: PlayStation 1 & 5, Sega Saturn
Rating: 4/5

TWISTERS

Director:+Lee+Isaac+Chung

Starring:+Glen+Powell,+Daisy+Edgar-Jones,+Anthony+Ramos

Rating:+2.5/5

Other simple ideas for sushi rice dishes

Cheat’s nigiri 
This is easier to make than sushi rolls. With damp hands, form the cooled rice into small tablet shapes. Place slices of fresh, raw salmon, mackerel or trout (or smoked salmon) lightly touched with wasabi, then press, wasabi side-down, onto the rice. Serve with soy sauce and pickled ginger.

Easy omurice
This fusion dish combines Asian fried rice with a western omelette. To make, fry cooked and cooled sushi rice with chopped vegetables such as carrot and onion and lashings of sweet-tangy ketchup, then wrap in a soft egg omelette.

Deconstructed sushi salad platter 
This makes a great, fuss-free sharing meal. Arrange sushi rice on a platter or board, then fill the space with all your favourite sushi ingredients (edamame beans, cooked prawns or tuna, tempura veggies, pickled ginger and chilli tofu), with a dressing or dipping sauce on the side.