Time flies, even in a pandemic.
This year marks 11 years of my second stint living in the UAE – the previous was the first nine years of my life – I still recall landing in Abu Dhabi airport at the crack of dawn in 2011 excited yet uncertain of what this new adventure would hold.
I remember rationalising that if my job and colleagues were relatively decent, then everything else would be a bonus.
I got more than I bargained for. Friends and colleagues became family and I built a career allowing me to document the various developments of this most exciting and innovative of countries.
If I could change one thing, I would have told my younger self to relax more and enjoy the ride.
And so, let me pay it forward to the next generation of arrivals wondering how to make sense of and get more value from their big move, and offer some advice.
Here are 11 tips and useful life hacks to living and thriving in the UAE:
1. It takes time to settle
Living abroad can be both thrilling and terrifying.
The reason is that it affords the rare opportunity to start afresh.
Upon reflection, I was a blank canvas when arriving in the UAE in the winter of 2011.
Lacking a large circle of friends to immediately draw upon, it took effort to forge new connections, whether it’s going out for that post-work dinner after a particularly gruelling day or signing up to that social activity on a weekend morning.
While I didn’t meet “my people” immediately, I gradually built a network of those I love and rely on and, as a result, my canvas took on a colour and shape I couldn’t have dreamt of 11 years ago.
2. Practise your signature
Whether you are renting or buying property, chances are it needs to be paid in a series of cheques.
This means signing these documents in identical fashion.
This sounds simple enough, but then a good number of us – well, those under the age of 40 at least – didn’t have cheque books before arriving in the UAE and may have only signed the odd official document sporadically.
I've wasted countless cheques because my scrawling was deemed inconsistent by the bank.
I eventually retired that suspect signature (first devised as a teenager) and came up with something memorable.
I still practise it occasionally on notepads, because, as I learnt, unless you use it, you will lose it.
3. Be friends with the ‘natoor’
Meaning “concierge” in Arabic, the natoor in the Gulf is an institution and one of the most important people you will ever come across.
With most residing within the apartment buildings to which they are assigned, the natoor (or watchman as they are most commonly referred to) offers a broad range of services, from security and maintenance to resolving disputes with the landlord.
Treat them well and with understanding and you will find some of the major challenges of apartment living melt away.
4. Tell the launderette ‘you are travelling’
Once you build a genuine relationship with your local laundry master, you can access the best deal of all: them essentially packing your clothes before travelling.
For a negotiated fee of Dh20 ($5.45) extra, my independently owned laundry service folded my dry-cleaned shirts and trousers tightly before placing them in separate bundles wrapped in plastic.
Upon delivery, I place them neatly in my suitcase and my holiday packing is completed in less than two minutes.
5. Understand barber terminology
This one is aimed at the fellas looking for a haircut at establishments run by my dear South-east Asian brothers.
If you are not an Arabic speaker, you need to learn a few words to get your point across.
While a full glossary is provided here, one of the most important terms to remember is "tarteeb", meaning "order?"
This is simply the barber asking if you want your unkempt beard tidied.
Your response will probably be affirmative, otherwise you wouldn’t be sitting in that chair in the first place.
6. Always remember the landmarks
As someone who lived in nondescript apartments in dense neighbourhoods for five years, I realised Google Maps and official street signs mean nothing to delivery and taxi drivers.
Hence, one of the first tasks when moving in was finding out the nearest landmark to act as guide, such as the popular shawarma shop next door or pharmacy across the road.
Another tip is to find out the unofficial name attributed to your building by the neighbourhood retailers.
My previous Abu Dhabi residence was nicknamed the “silver building” because of its shiny exterior, a handy description when making local orders.
How did I know it was called that? Well, the trusty natoor told me, of course.
7. Learn the A, B and Cs of buffet eating
Hotel buffets are a social fact of life in the UAE, even if they went on hiatus during a portion of the pandemic.
The chances are you will undergo this culinary gauntlet frequently over the years either as part of personal and business functions, hotel getaways or the weekend brunch.
But to enjoy the lavish offerings sensibly requires focus and finesse.
As someone who mastered the art of the big meal, here are my A, B and Cs of what I like to describe as “buffet-ology”.
A: Check out the offerings before digging in and unless, respectfully, you are a vegetarian, pass over the salad and breads and head straight to the good stuff: the meats, chickens and the ouzi.
B: In the first round, begin by sampling as many dishes as you can through very small portions. While the plate may resemble a messy glug when returning to the table, such an approach is useful in determining what to aim for and avoid next time.
C: If you have a sweet tooth, check out the desserts immediately upon arrival. If appealing, pace yourself throughout the savoury dishes so you can arrive at the dessert stations with room to spare.
8. Embrace the morning
This is not an invitation to join the 5am club but more a gentle cajole to dial back the alarm clock by a couple of hours when possible.
Not only will you exercise in relatively cool temperatures, even during the summer, but the morning offers the chance to achieve thankless tasks, such as grocery shopping or banking, with minimal stress.
Frustrated UAE film buffs such as myself value the mornings.
Tired of sitting through films with talkative crowds, I have resorted to catching my films at 10am sessions on Saturday and Sunday and enjoying them the way they're meant to be enjoyed.
9. Accept iftar invitations
Ramadan is a deeply spiritual month for Muslims with many families opening their doors and hearts to break bread with friends and strangers.
Unless there is a justifiable reason, not accepting such an invitation is considered ill-mannered.
Not only do you run the risk of offending the host family but you deny yourself the opportunity of experiencing the kindness and generosity synonymous with the holy month.
So say ‘yes’ and enjoy the soulful atmosphere, even if you risk staying up past your bedtime.
10. The summers are not so bad
I am not going to lie: the first summer is always the worst.
The relentless heat and insufferable humidity is not for the faint-hearted and it will initially see you being cooped up at home for four months of the year.
However, with time, I learnt to appreciate some of the opportunities that come with the mercury rising.
For one thing, the school holidays and summer holidays have made the roads calmer with many families away on holiday (pandemic permitting).
That temporary exodus also results in many lavish resorts dropping their prices dramatically due to low occupancy, presenting an opportunity I have taken repeatedly throughout the decade.
Foodies can also look forward to the summer, with many restaurants using the quiet time for soft launches with friendly discounts.
While these features may not necessarily make the weather cooler, it proves that the summer months retain a charm and calmness of their own.
11. Goodbye is the hardest word
The last tip is the hardest and admittedly a work in progress.
No matter how long I have lived in the UAE, I still haven't mastered the art of saying goodbye.
This is despite having had ample practice of seeing off much-loved friends and families who have left for the next stages of their lives and careers.
I wish I can tell you it gets better over the years but it doesn't.
However, I have found the best way to steel myself for that future farewell is to enjoy those connections in the present because an authentic friendship knows no borders.
That means picking up the phone when you are tired to check up on those we hold dear and calling others to apologise for the late reply instead of allowing those relationships to wilt unnecessarily.
________________________
Key moments in UAE's 50 years
Founders: Ines Mena, Claudia Ribas, Simona Agolini, Nourhan Hassan and Therese Hundt
Date started: January 2017, app launched November 2017
Based: Dubai, UAE
Sector: Private/Retail/Leisure
Number of Employees: 18 employees, including full-time and flexible workers
Funding stage and size: Seed round completed Q4 2019 - $1m raised
Funders: Oman Technology Fund, 500 Startups, Vision Ventures, Seedstars, Mindshift Capital, Delta Partners Ventures, with support from the OQAL Angel Investor Network and UAE Business Angels
Company info
Company name: Entrupy
Co-founders: Vidyuth Srinivasan, co-founder/chief executive, Ashlesh Sharma, co-founder/chief technology officer, Lakshmi Subramanian, co-founder/chief scientist
Based: New York, New York
Sector/About: Entrupy is a hardware-enabled SaaS company whose mission is to protect businesses, borders and consumers from transactions involving counterfeit goods.
Initial investment/Investors: Entrupy secured a $2.6m Series A funding round in 2017. The round was led by Tokyo-based Digital Garage and Daiwa Securities Group's jointly established venture arm, DG Lab Fund I Investment Limited Partnership, along with Zach Coelius.
Total customers: Entrupy’s customers include hundreds of secondary resellers, marketplaces and other retail organisations around the world. They are also testing with shipping companies as well as customs agencies to stop fake items from reaching the market in the first place.
Notable cricketers and political careers
- India: Kirti Azad, Navjot Sidhu and Gautam Gambhir (rumoured)
- Pakistan: Imran Khan and Shahid Afridi (rumoured)
- Sri Lanka: Arjuna Ranatunga, Sanath Jayasuriya, Tillakaratne Dilshan (rumoured)
- Bangladesh (Mashrafe Mortaza)
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SPEC%20SHEET%3A%20SAMSUNG%20GALAXY%20S23%20ULTRA
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The specs
Engine 60kwh FWD
Battery Rimac 120kwh Lithium Nickel Manganese Cobalt Oxide (LiNiMnCoO2) chemistry
Power 204hp Torque 360Nm
Price, base / as tested Dh174,500
Living in...
This article is part of a guide on where to live in the UAE. Our reporters will profile some of the country’s most desirable districts, provide an estimate of rental prices and introduce you to some of the residents who call each area home.
MATCH INFO
Manchester United 2
(Martial 30', McTominay 90 6')
Manchester City 0
Famous left-handers
- Marie Curie
- Jimi Hendrix
- Leonardo Di Vinci
- David Bowie
- Paul McCartney
- Albert Einstein
- Jack the Ripper
- Barack Obama
- Helen Keller
- Joan of Arc
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
The biog
Favourite books: 'Ruth Bader Ginsburg: A Life' by Jane D. Mathews and ‘The Moment of Lift’ by Melinda Gates
Favourite travel destination: Greece, a blend of ancient history and captivating nature. It always has given me a sense of joy, endless possibilities, positive energy and wonderful people that make you feel at home.
Favourite pastime: travelling and experiencing different cultures across the globe.
Favourite quote: “In the future, there will be no female leaders. There will just be leaders” - Sheryl Sandberg, COO of Facebook.
Favourite Movie: Mona Lisa Smile
Favourite Author: Kahlil Gibran
Favourite Artist: Meryl Streep
UAE tour of the Netherlands
UAE squad: Rohan Mustafa (captain), Shaiman Anwar, Ghulam Shabber, Mohammed Qasim, Rameez Shahzad, Mohammed Usman, Adnan Mufti, Chirag Suri, Ahmed Raza, Imran Haider, Mohammed Naveed, Amjad Javed, Zahoor Khan, Qadeer Ahmed
Fixtures:
Monday, 1st 50-over match
Wednesday, 2nd 50-over match
Thursday, 3rd 50-over match
ACC%20T20%20Women%E2%80%99s%20Championship
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ULTRA PROCESSED FOODS
- Carbonated drinks, sweet or savoury packaged snacks, confectionery, mass-produced packaged breads and buns
- Margarines and spreads; cookies, biscuits, pastries, cakes, and cake mixes, breakfast cereals, cereal and energy bars
- Energy drinks, milk drinks, fruit yoghurts and fruit drinks, cocoa drinks, meat and chicken extracts and instant sauces
- Infant formulas and follow-on milks, health and slimming products such as powdered or fortified meal and dish substitutes
- Many ready-to-heat products including pre-prepared pies and pasta and pizza dishes, poultry and fish nuggets and sticks, sausages, burgers, hot dogs, and other reconstituted meat products, powdered and packaged instant soups, noodles and desserts
INFO
Three ways to limit your social media use
Clinical psychologist, Dr Saliha Afridi at The Lighthouse Arabia suggests three easy things you can do every day to cut back on the time you spend online.
1. Put the social media app in a folder on the second or third screen of your phone so it has to remain a conscious decision to open, rather than something your fingers gravitate towards without consideration.
2. Schedule a time to use social media instead of consistently throughout the day. I recommend setting aside certain times of the day or week when you upload pictures or share information.
3. Take a mental snapshot rather than a photo on your phone. Instead of sharing it with your social world, try to absorb the moment, connect with your feeling, experience the moment with all five of your senses. You will have a memory of that moment more vividly and for far longer than if you take a picture of it.
Qosty Byogaani
Starring: Hani Razmzi, Maya Nasir and Hassan Hosny
Four stars
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Bullet%20Train
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The specs
Engine: 4 liquid-cooled permanent magnet synchronous electric motors placed at each wheel
Battery: Rimac 120kWh Lithium Nickel Manganese Cobalt Oxide (LiNiMnCoO2) chemistry
Power: 1877bhp
Torque: 2300Nm
Price: Dh7,500,00
On sale: Now
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'Worse than a prison sentence'
Marie Byrne, a counsellor who volunteers at the UAE government's mental health crisis helpline, said the ordeal the crew had been through would take time to overcome.
“It was worse than a prison sentence, where at least someone can deal with a set amount of time incarcerated," she said.
“They were living in perpetual mystery as to how their futures would pan out, and what that would be.
“Because of coronavirus, the world is very different now to the one they left, that will also have an impact.
“It will not fully register until they are on dry land. Some have not seen their young children grow up while others will have to rebuild relationships.
“It will be a challenge mentally, and to find other work to support their families as they have been out of circulation for so long. Hopefully they will get the care they need when they get home.”
Know your cyber adversaries
Cryptojacking: Compromises a device or network to mine cryptocurrencies without an organisation's knowledge.
Distributed denial-of-service: Floods systems, servers or networks with information, effectively blocking them.
Man-in-the-middle attack: Intercepts two-way communication to obtain information, spy on participants or alter the outcome.
Malware: Installs itself in a network when a user clicks on a compromised link or email attachment.
Phishing: Aims to secure personal information, such as passwords and credit card numbers.
Ransomware: Encrypts user data, denying access and demands a payment to decrypt it.
Spyware: Collects information without the user's knowledge, which is then passed on to bad actors.
Trojans: Create a backdoor into systems, which becomes a point of entry for an attack.
Viruses: Infect applications in a system and replicate themselves as they go, just like their biological counterparts.
Worms: Send copies of themselves to other users or contacts. They don't attack the system, but they overload it.
Zero-day exploit: Exploits a vulnerability in software before a fix is found.
Ireland (15-1):
Ireland (15-1): Rob Kearney; Keith Earls, Chris Farrell, Bundee Aki, Jacob Stockdale; Jonathan Sexton, Conor Murray; Jack Conan, Sean O'Brien, Peter O'Mahony; James Ryan, Quinn Roux; Tadhg Furlong, Rory Best (capt), Cian Healy
Replacements: Sean Cronin, Dave Kilcoyne, Andrew Porter, Ultan Dillane, Josh van der Flier, John Cooney, Joey Carbery, Jordan Larmour
Coach: Joe Schmidt (NZL)
Super heroes
Iron Man
Reduced risk of dementia
Alcohol consumption could be an issue
Hulk
Cardiac disease, stroke and dementia from high heart rate
Spider-Man
Agility reduces risk of falls
Increased risk of obesity and mental health issues
Black Panther
Vegetarian diet reduces obesity
Unknown risks of potion drinking
Black Widow
Childhood traumas increase risk of mental illnesses
Thor
He's a god
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The Book of Collateral Damage
Sinan Antoon
(Yale University Press)
UAE v Gibraltar
What: International friendly
When: 7pm kick off
Where: Rugby Park, Dubai Sports City
Admission: Free
Online: The match will be broadcast live on Dubai Exiles’ Facebook page
UAE squad: Lucas Waddington (Dubai Exiles), Gio Fourie (Exiles), Craig Nutt (Abu Dhabi Harlequins), Phil Brady (Harlequins), Daniel Perry (Dubai Hurricanes), Esekaia Dranibota (Harlequins), Matt Mills (Exiles), Jaen Botes (Exiles), Kristian Stinson (Exiles), Murray Reason (Abu Dhabi Saracens), Dave Knight (Hurricanes), Ross Samson (Jebel Ali Dragons), DuRandt Gerber (Exiles), Saki Naisau (Dragons), Andrew Powell (Hurricanes), Emosi Vacanau (Harlequins), Niko Volavola (Dragons), Matt Richards (Dragons), Luke Stevenson (Harlequins), Josh Ives (Dubai Sports City Eagles), Sean Stevens (Saracens), Thinus Steyn (Exiles)
The bio
Academics: Phd in strategic management in University of Wales
Number one caps: His best-seller caps are in shades of grey, blue, black and yellow
Reading: Is immersed in books on colours to understand more about the usage of different shades
Sport: Started playing polo two years ago. Helps him relax, plus he enjoys the speed and focus
Cars: Loves exotic cars and currently drives a Bentley Bentayga
Holiday: Favourite travel destinations are London and St Tropez