Resellers are trying to fetch as much as $28,000 per ticket for Taylor Swift's US stadium tour, as fans battled to secure their spot to see the Anti-Hero singer live.
Online presales began on Tuesday and brought millions to Ticketmaster's website, causing periodic outages and long waiting times.
Ticketmaster, owned by Live Nation Entertainment, said the sale had prompted "unprecedented demand" that caused delays and that it worked quickly to resolve them.
The Eras Tour is Swift's first since 2018, and it is not unusual for websites to encounter problems with popular shows or products such as collectable trainers or video game consoles.
A new round of Swift ticket presales, for select credit card holders, started on Wednesday with fewer complaints on social media. Some fans said waiting times stretched past three hours and many left empty-handed when ticket allotments sold out.
Over on resale sites, some buyers were trying to cash in on the fervour. Asking prices on StubHub for an April show in Tampa, Florida, ranged from $338 to $28,350 apiece.
Swift released her latest album, the pop record Midnights, in October. She has promised hits from albums spanning her career on the Eras Tour. The US shows are scheduled to start in March and end in August.
Additional tickets are scheduled to be made available to the general public on Friday.
Taylor Swift's style evolution in 59 photos: from 'Fearless' to 'Folklore'
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Taylor Swift, in an embellished LBD, arrives at the American Music Awards in Los Angeles, California, on November 18, 2007. EPA -
Taylor Swift, in Sandy Spika, arrives at the Grammy Awards at the Staples Centre in Los Angeles, California, on February 10, 2008. EPA -
Taylor Swift, in a navy mini dress, arrives for the Grammy Awards nominations in Los Angeles, California, on December 3, 2008. EPA -
Taylor Swift, in Kaufman Franco, arrives at the Brit Awards at Earl's Court on February 18, 2009 in London, England. Getty Images -
Taylor Swift, in a chiffon-sleeved dress, attends the Echo Music Awards at the O2 Arena on February 21, 2009 in Berlin, Germany. Getty Images -
Taylor Swift, in Rachel Gilbert, attends the Sydney premiere of '17 Again' on March 11, 2009 in Sydney, Australia. Getty Images -
Taylor Swift, in Kaufman Franco, arrives at the Grammy Awards at the Staples Centre in Los Angeles, California, on January 31, 2010. EPA -
Taylor Swift, in a gold mini, holds her award for 'Album of the Year' at the Academy of Country Music Awards in Las Vegas, Nevada, on April 5, 2009. EPA -
Taylor Swift, in Roberto Cavalli, attends the Roberto Cavalli show during Milan Fashion Week on September 27, 2010 in Milan, Italy. Getty Images -
Taylor Swift, in Roberto Cavalli, attends the Roberto Cavalli party as part of Paris Fashion Week on September 29, 2010 in Paris, France. Getty Images -
Taylor Swift, in a lace skater dress, attends BBC Radio 1's Teen Awards at Hammersmith Apollo, on November 14, 2010 in London, England. Getty Images -
Taylor Swift, in Collette Dinnigan, arrives at the American Music Awards in Los Angeles, California, on November 21, 2010. EPA -
Taylor Swift, in Elie Saab, arrives for the Academy of Country Music Awards at the MGM Grand Hotel and Casino in Las Vegas, Nevada, April 3, 2011. EPA -
Taylor Swift, in J Mendel, arrives at the Met Gala in New York on May 2, 2011. EPA -
Taylor Swift, in Reem Acra, arrives for the American Music Awards held at the Nokia Theatre in Los Angeles, California, on November 20, 2011. EPA -
Taylor Swift, in Zuhair Murad, arrives for the Grammy Awards at the Staples Centre in Los Angeles, California, on February 12, 2012. EPA -
Taylor Swift, in J Mendel, arrives at the MTV Video Music Awards in Los Angeles, California, USA, on September 6, 2012. EPA -
Taylor Swift, in Elie Saab, attends the Elie Saab show as part of Paris Fashion Week on October 3, 2012 in Paris, France. Getty Images -
Taylor Swift, in a scarlet midi, at Westfield London on November 6, 2012 in London, England. Getty Images -
Taylor Swift, in J Mendel, attends the MTV EMAs at Festhalle Frankfurt on November 11, 2012 in Frankfurt, Germany. Getty Images -
Taylor Swift, in Elie Saab, arrives at the Aria Awards at the Sydney Entertainment Centre on November 29, 2012 in Sydney, Australia. Getty Images -
Taylor Swift, in a white mini, attends the 40 Principales Awards at Palacio de los Deportes on January 24, 2013 in Madrid, Spain. Getty Images -
Taylor Swift, in Elie Saab, attends the NRJ Music Awards at Palais des Festivals on January 26, 2013 in Cannes, France. Getty Images -
Taylor Swift, in J Mendel, arrives for the Grammy Awards in Los Angeles, California, USA, on February 10, 2013. EPA -
Taylor Swift, in Elie Saab, attends the Brit Awards at the 02 Arena on February 20, 2013 in London, England. Getty Images -
Taylor Swift, in J Mendel, attends the Met Gala in New York on May 6, 2013. EPA -
Taylor Swift, in a shirt and shorts, at the Capital Summertime Ball at Wembley Arena on June 9, 2013 in London, England. Getty Images -
Taylor Swift, in Herve Leger, arrives at the MTV Video Music Awards at the Barclays Centre in Brooklyn, New York, on August 25, 2013. EPA -
Taylor Swift, in Julien Macdonald, arrives for the American Music Awards held at the Nokia Theatre in Los Angeles, California, on November 24, 2013. EPA -
Taylor Swift, in Reem Acra, arrives at Centrepoint's Winter Whites Gala at Kensington Palace in London on November 26, 2013. EPA -
Taylor Swift, in Carolina Herrera, arrives at the Golden Globe Awards in Beverly Hills, California, on January 12, 2014. EPA -
Taylor Swift, in Gucci, arrives for the Grammy Awards held at the Staples Centre in Los Angeles, California, on January 26, 2014. EPA -
Taylor Swift, in J Mendel, arrives for the Academy of Country Music Awards at the MGM Grand Garden Arena in Las Vegas, Nevada, on April 6, 2014. EPA -
Taylor Swift, in Oscar de la Renta, arrives for the Met Gala in New York on May 5, 2014. EPA -
Taylor Swift, in Novis, arrives for the Teen Choice Awards at the Shrine Auditorium in Los Angeles, California, on August 10, 2014. EPA -
Taylor Swift, in Sass & Bide, on September 4, 2014 in Hamburg, Germany. Getty Images -
Taylor Swift, in Michael Kors, at the American Music Awards at the Nokia Theatre in Los Angeles, California, on November 23, 2014. EPA -
Taylor Swift, in J Mendel, attends the afterparty for the annual Victoria's Secret fashion show at Earls Court on December 2, 2014 in London, England. Getty Images -
Taylor Swift, in Sachin & Babi, attends the Jingle Bell Ball at 02 Arena on December 7, 2014 in London, England. Getty Images -
Taylor Swift, in Elie Saab, arrives for the Grammy Awards held at the Staples Centre in Los Angeles, California, on February 8, 2015. EPA -
Taylor Swift, in Julien Macdonald, attends the Elle Style Awards on February 24, 2015 in London, England. Getty Images -
Taylor Swift, in Roberto Cavalli, attends the Brit Awards at the O2 Arena on February 25, 2015 in London, England. Getty Images -
Taylor Swift, in Balmain, arrives for the Billboard Music Awards at the MGM Grand Hotel and Casino in Las Vegas, Nevada, on May 17, 2015. EPA -
Taylor Swift, in Ashish, arrives for the MTV Video Music Awards at the Microsoft Theatre in Los Angeles, California, on August 30, 2015. EPA -
Taylor Swift, in Versace, arrives for the Grammy Awards ceremony at the Staples Centre in Los Angeles, California, on February 15, 2016. EPA -
Taylor Swift, in Alexandre Vauthier, arrives for the Vanity Fair Oscars After-Party following the Academy Awards ceremony in Hollywood, California, on February 28, 2016. EPA -
Taylor Swift, in Louis Vuitton, arrives at the Met Gala in New York on May 2, 2016. EPA -
Taylor Swift, in Versace, arrives for the Billboard Music Awards at the MGM Grand Garden Arena in Las Vegas, Nevada, on May 20, 2018. EPA -
Taylor Swift, in Balmain, arrives for the American Music Awards at the Microsoft Theatre in Los Angeles, California, on October 9, 2018. EPA -
Taylor Swift, in Rosa Bloom, at the iHeartRadio Music Awards at the Microsoft Theatre in Los Angeles, California, on March 14, 2019. EPA -
Taylor Swift, wearing J Mendel, arrives for the Time 100 Gala at the Lincoln Centre in New York on April 23, 2019. EPA -
Taylor Swift, in Raisa & Vanessa, arrives for the Billboard Music Awards at the MGM Grand Garden Arena in Las Vegas, Nevada, on May 1, 2019 -
Taylor Swift, in Versace, arrives for the MTV Video Music Awards at the Prudential Centre in Newark, New Jersey, on August 26, 2019. EPA -
Taylor Swift, in Julien Macdonald, arrives at the American Music Awards at the Microsoft Theatre in Los Angeles, California, on November 24, 2019. EPA -
Taylor Swift, in Etro, arrives for the Golden Globe Awards ceremony in Beverly Hills, California, on January 5, 2020. EPA -
Taylor Swift, in checked Carmen, attends the 2020 Sundance Film Festival in Park City, Utah on January 23, 2020. AFP -
Taylor Swift, in a floral Oscar de la Renta dress, attends the 63rd Annual Grammy Awards at Los Angeles Convention Centre on March 14, 2021. AFP -
Taylor Swift, in a black Greta Constantine Hockney bodysuit, performs onstage during the 36th Annual Rock & Roll Hall Of Fame Induction Ceremony at Rocket Mortgage Fieldhouse on October 30, 2021. AFP -
Taylor Swift, in a velvet Etro suit, attends the 'All Too Well' premiere in New York City on November 12, 2021. Getty Images
