• Parents see off their children off to classes for the first time since March in August 2020. Chris Whiteoak / The National
    Parents see off their children off to classes for the first time since March in August 2020. Chris Whiteoak / The National
  • Naividh Pillai, aged 3, looks a little bewildered as he arrives for his first day at Gems Wellington Academy with sister Alaikha and parents Meera and Deepesh. Antonie Robertson / The National
    Naividh Pillai, aged 3, looks a little bewildered as he arrives for his first day at Gems Wellington Academy with sister Alaikha and parents Meera and Deepesh. Antonie Robertson / The National
  • Gems Wellington Academy in Al Khail opens for the start of the school year. Antonie Robertson/The National
    Gems Wellington Academy in Al Khail opens for the start of the school year. Antonie Robertson/The National
  • Gems Wellington Academy in Al Khail opens for the start of the school year. Thermal monitors at the entrance scan people for signs of fever or high temperature. Antonie Robertson/The National
    Gems Wellington Academy in Al Khail opens for the start of the school year. Thermal monitors at the entrance scan people for signs of fever or high temperature. Antonie Robertson/The National
  • Gems Wellington Academy in Al Khail opens for the start of the school year. Antonie Robertson / The National
    Gems Wellington Academy in Al Khail opens for the start of the school year. Antonie Robertson / The National
  • A pupil wearing a colourful face shield arrives at Horizon International School in Dubai on Sunday. Chris Whiteoak / The National
    A pupil wearing a colourful face shield arrives at Horizon International School in Dubai on Sunday. Chris Whiteoak / The National
  • A mother helps her son sanitise his hands as he arrives at Horizon school. Chris Whiteoak / The National
    A mother helps her son sanitise his hands as he arrives at Horizon school. Chris Whiteoak / The National
  • Children arrive for school at Horizon International School in Dubai. Chris Whiteoak / The National
    Children arrive for school at Horizon International School in Dubai. Chris Whiteoak / The National
  • Children arrive for school at Horizon International School in Dubai. Chris Whiteoak / The National
    Children arrive for school at Horizon International School in Dubai. Chris Whiteoak / The National
  • A pupil gets her temperature checked at the entrance of Al Mizhar American Academy. Shruti Jain for The National
    A pupil gets her temperature checked at the entrance of Al Mizhar American Academy. Shruti Jain for The National
  • Pupils return to Al Mizhar American Academy in Dubai. Shruti Jain for The National
    Pupils return to Al Mizhar American Academy in Dubai. Shruti Jain for The National
  • A staff member assists a pupil as Al Mizhar American Academy. Shruti Jain for The National
    A staff member assists a pupil as Al Mizhar American Academy. Shruti Jain for The National
  • Tarryn Patel, a homeroom teacher from South Africa, attends to her grade 1 pupil at Al Mizhar American Academy. Shruti Jain for The National
    Tarryn Patel, a homeroom teacher from South Africa, attends to her grade 1 pupil at Al Mizhar American Academy. Shruti Jain for The National
  • Pupils are spaced apart at the cafetaria at Al Mizhar American Academy. Shruti Jain for The National
    Pupils are spaced apart at the cafetaria at Al Mizhar American Academy. Shruti Jain for The National

Coronavirus: Abu Dhabi and Dubai authorities launch Covid-19 school safety helplines


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Authorities in Abu Dhabi and Dubai have rolled out Covid-19 helplines to field queries from parents and staff as schools resume operations for the first time in nearly six months.

Schools across the Emirates welcomed pupils back to classrooms for the start of a new academic year on Sunday.

Children and teachers had concluded the previous term via distance learning after the coronavirus outbreak forced institutions to temporarily shut in March.

Strict safety measures are in place at schools, including the wearing of face masks for employees and all children aged six and over, regular temperature checks and physical distancing.

  • Stephen Haw sees off his sons Hugo, nine and Hector, seven at the gates of Brighton College in Abu Dhabi. All photos by Victor Besa / The National
    Stephen Haw sees off his sons Hugo, nine and Hector, seven at the gates of Brighton College in Abu Dhabi. All photos by Victor Besa / The National
  • Johnny Archer, nine and mother, Anna pictured before the start of the school day
    Johnny Archer, nine and mother, Anna pictured before the start of the school day
  • A father gives his daughter a final hug before school
    A father gives his daughter a final hug before school
  • Darcey Clement, nine, says goodbye to her dog Bella, before going to class
    Darcey Clement, nine, says goodbye to her dog Bella, before going to class
  • Eshan Boly, aged nine, in front of Brighton College in Khalifa Park
    Eshan Boly, aged nine, in front of Brighton College in Khalifa Park
  • Children have been at home since March when schools closed
    Children have been at home since March when schools closed
  • Parents have been preparing their children for the big day, ensuring they have masks and sanitisers and are aware of the need to follow various rules
    Parents have been preparing their children for the big day, ensuring they have masks and sanitisers and are aware of the need to follow various rules
  • Parents have been preparing their children for the big day, ensuring they have masks and sanitisers and are aware of the need to follow various rules
    Parents have been preparing their children for the big day, ensuring they have masks and sanitisers and are aware of the need to follow various rules
  • Pupils brought their own lunch in cool boxes given that school canteens are closed
    Pupils brought their own lunch in cool boxes given that school canteens are closed
  • Parents see their children off at the school gates
    Parents see their children off at the school gates
  • Schools and authorities have implemented a series of guidelines to ensure staff and pupil safety
    Schools and authorities have implemented a series of guidelines to ensure staff and pupil safety
  • Parents see their children off at the school gates. Abu Dhabi has a staggered return to the school year
    Parents see their children off at the school gates. Abu Dhabi has a staggered return to the school year

Dubai Health Authority said its dedicated 24-hour service - available by dialling 800 588 - will provide a wide range of information on the stringent protocols now in place at the emirate's private schools.

Abu Dhabi's Department of Education and Knowledge (Adek) has also set up a parents' helpline - on 056 377 1833 - to answer any questions regarding the return to in-person lessons this week.

"The launch of this service reinforces the authority’s commitment to providing effective communication channels to the community, offering timely and accurate health information," a Dubai Health Authority statement said.

Last week, Dubai Health Authority organised a workshop for 400 medical and administrative staff to outline the standards which clinics based on school premises must meet.

The workshop reinforced the importance of adhering to safety protocols as tens of thousands of pupils and teachers get used to daily school life during a pandemic.

Dr Hend Al Awadhi, head of health promotion and education for DHA, said schools, parents and pupils themselves all have a key role to play in limiting the spread of the virus.

"In line with governmental guidelines, schools have adopted stringent precautionary measures to reduce the possibility of transmission of infection among pupils and to provide a safe and healthy educational environment," she said.

"Parents also play a pivotal role in helping maintain health and safety standards. Students and parents must adopt internationally recommended safety measures at school and after school as well.”

The dos and don'ts for pupils back in school

Dr Al Awadhi has put together a handy guide to keeping safe at school for returning learners.

Do

  • Greet others from afar
  • Wash or sanitise your hands frequently
  • Wear your mask the entire time you are at school
  • Maintain physical distancing
  • Bring your own food from home
  • Stay home if you have any respiratory symptom
  • Clean and disinfect your desk

Don’t

  • Handshake and no high-fives either
  • Share food with others
  • Share your mask with your classmates
  • Sit with a big group of friends
  • Touch your eyes, nose or mouth with dirty hands
  • Throw your mask in undesignated places
  • Exchange books and stationary
  • Spread rumors about Covid-19