Man awarded Dh20,000 after bank error prevents him from visiting dying mother
Travel ban imposed after allegations of bouncing a cheque meant man was unable to catch flight home from UAE to Jordan
A man missed the last opportunity to see his mother before she died after a bank mistakenly lodged a police report against him.
The Jordanian man was due to fly home to see his father and sister, both of whom had contracted Covid-19, and his mother and mother-in-law who were also very unwell.
But on arriving at the airport he was prohibited from making the journey.
Ras Al Khaimah Civil Court heard that the man was stopped from boarding his flight at Dubai International Airport on December 11 last year.
Officers told him a travel ban had been issued against him in connection with a bounced cheque case filed by a local bank.
Documents submitted to the court said he had signed the dud cheque on behalf of a contracting company in RAK.
The man was referred to the airport police who released him after a copy of the cheque showed a different name and signature. He was told that he could not board the flight and was referred instead to Jebel Ali police station.
After visiting the bank, the man was told his name was mistakenly mentioned in the police report because he used to be the employee authorised to sign cheques on behalf of the contracting company.
He provided police with documents to show that this was changed in 2016 when a new signatory was assigned to the task.
A civil case was filed against the bank. Seeking compensation, the mansaid that, after he missed his flight, both his mother and mother-in-law died before he could get home to see them.
After hearing the case, the judges ordered the bank to pay him Dh20,000 as compensation for material and emotional damages caused by its error.
“The bank’s mistake caused him material damage including losing his time, ticket value, PCR test and transportation costs but the emotional damage left him in fear over a crime he did not commit and deprived him from flying to see his bed-ridden family members,” the court’s verdict read.
Updated: April 28, 2021 06:54 PM