Fourteen people died and more than 150 were injured in 1,170 fires that took place across the capital last year.
The average response time from emergency crews was just under 7 minutes, said Col Jumaa Al Dahmani, the deputy director general of Abu Dhabi Civil Defence, in an interview with Al Ittihad, the Arabic-language sister paper of The National.
The colonel said that civil defence had plans to introduce a customer service centre at one of Abu Dhabi’s malls.
newsdesk@thenational.ae
