Britain's Prime Minister Keir Starmer speaks to members of staff of the UK's Ambulance Service during a visit to East London. AFP
Britain's Prime Minister Keir Starmer speaks to members of staff of the UK's Ambulance Service during a visit to East London. AFP
Britain's Prime Minister Keir Starmer speaks to members of staff of the UK's Ambulance Service during a visit to East London. AFP
Britain's Prime Minister Keir Starmer speaks to members of staff of the UK's Ambulance Service during a visit to East London. AFP

Backlash over UK's patient passport plan for NHS digital revolution


Neil Murphy
  • English
  • Arabic

Britain's plans to use "patient passports" to modernise its struggling National Health Service has prompted a backlash over concerns about digital privacy.

The UK government on Monday launched a consultation on the future of the NHS, with health bosses looking to turn to wearable technology such as Fitbits and digital apps to help reduce waiting times.

Speaking at a launch event in east London, Prime Minister Keir Starmer said the NHS must go from "analogue to digital" by allowing patient records to be shared across hospitals, GP surgeries and ambulance services.

So-called single patient records, also described as patient passports, will summarise all of an individual's health information, test results and letters in the NHS app, the Department of Health and Social Care said.

The proposals will save an estimated 40,000 hours of NHS staff time every year by creating quicker access to relevant data.

The department said it wants to "explore the opportunities smart watches and other wearable tech may offer patients with diabetes or high blood pressure" so patients can monitor their health from their own home.

No 10 Downing Street said individuals’ information will be protected by robust safeguards from exploitation by private companies.

During interviews to promote the plan, care minister Stephen Kinnock said the government was "committed to protecting data" and that the current system was "not conducive to the most modern cyber security techniques".

From left, Health Secretary Wes Streeting, Prime Minister Keir Starmer and chief paramedic of the London Ambulance Service Pauline Cranmer. Getty Images
From left, Health Secretary Wes Streeting, Prime Minister Keir Starmer and chief paramedic of the London Ambulance Service Pauline Cranmer. Getty Images

He described the government's plans as "no different to online banking apps" and "definitely more NatWest than it is Star Trek".

"In the end, if we don't modernise the NHS, make it more efficient and productive, you can have the best data-protection rules in the world, but you're not going to have a health and care system that actually works," he said.

A representative for patient privacy campaign group medConfidential said: "Patients should know how data about them is accessed and used, and their choices to opt out of such uses should be respected not removed. [The] government may end up sacrificing NHS patients on the altar of economic growth."

During the launch of the consultation, Health Secretary Wes Streeting said the "analogue NHS" needs to shift to become a system that is "not just benefiting from, but driving the revolution in data, life sciences and med tech".

The NHS was currently experiencing "the worst crisis in its history", he said, citing issues of people unable to access their GP, slow ambulance times and lengthy waits for hospital beds.

“That is, I’m afraid, the daily reality in the NHS today”, Mr Streeting said. Some people were receiving a "death sentence" because they were being given a prognosis too late, he added.

He urged NHS staff and patients to take part in the “national conversation” by sharing their views online at change.nhs.uk until the start of next year.

“We feel really strongly that the best ideas aren’t going to come from politicians in Whitehall,” Mr Streeting said.

Earlier this year, a report by Lord Darzi concluded the NHS was in a "critical condition", with increasing waiting lists and a deterioration in the nation’s underlying health.

The Prime Minister said: “I know the last 14 years have been really, really hard. We have had austerity, we haven’t had the right money and resources.

“We have had a reorganisation of the NHS that made no sense and made things worse, then had the burden of Covid and everything that followed after that. Frankly, you deserve a lot better than that.”

No 10 said no life science firms or researchers outside the NHS could access to any individual patient record. Data shared for research would be anonymous and would have to pass "robust ethics principles and governance panels to ensure patient safety and privacy", it added.

Email sent to Uber team from chief executive Dara Khosrowshahi

From: Dara

To: Team@

Date: March 25, 2019 at 11:45pm PT

Subj: Accelerating in the Middle East

Five years ago, Uber launched in the Middle East. It was the start of an incredible journey, with millions of riders and drivers finding new ways to move and work in a dynamic region that’s become so important to Uber. Now Pakistan is one of our fastest-growing markets in the world, women are driving with Uber across Saudi Arabia, and we chose Cairo to launch our first Uber Bus product late last year.

Today we are taking the next step in this journey—well, it’s more like a leap, and a big one: in a few minutes, we’ll announce that we’ve agreed to acquire Careem. Importantly, we intend to operate Careem independently, under the leadership of co-founder and current CEO Mudassir Sheikha. I’ve gotten to know both co-founders, Mudassir and Magnus Olsson, and what they have built is truly extraordinary. They are first-class entrepreneurs who share our platform vision and, like us, have launched a wide range of products—from digital payments to food delivery—to serve consumers.

I expect many of you will ask how we arrived at this structure, meaning allowing Careem to maintain an independent brand and operate separately. After careful consideration, we decided that this framework has the advantage of letting us build new products and try new ideas across not one, but two, strong brands, with strong operators within each. Over time, by integrating parts of our networks, we can operate more efficiently, achieve even lower wait times, expand new products like high-capacity vehicles and payments, and quicken the already remarkable pace of innovation in the region.

This acquisition is subject to regulatory approval in various countries, which we don’t expect before Q1 2020. Until then, nothing changes. And since both companies will continue to largely operate separately after the acquisition, very little will change in either teams’ day-to-day operations post-close. Today’s news is a testament to the incredible business our team has worked so hard to build.

It’s a great day for the Middle East, for the region’s thriving tech sector, for Careem, and for Uber.

Uber on,

Dara

Updated: October 21, 2024, 3:58 PM