Dubai residents ‘stuck in offices for over 30 hours’ as floods and rain cause chaos


Sarwat Nasir
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UAE weather live: Emirates hit by severe storms

Heavy rain, thunder and lightning has caused chaos across the Emirates, with Dubai appearing to bear the brunt of the carnage.

Drivers face huge delays on Sheikh Zayed Road, Dubai International Airport has urged passengers not to travel there unless absolutely necessary and an Emirati died in flash flooding in Ras Al Khaimah.

Dubai has seen particular devastation, with power cuts in some areas, residential properties facing floods and residents not able to return home.

And, although the Dubai Government advised for all private and public sector employees to work remotely on Tuesday and Wednesday, some offices remained open as normal, with staff facing difficulty commuting as a result.

I was trying to get an Uber all night but, in the end, spent the night in my office
Paul Lund

Ahmed Ali, an accountant for a food and beverage company, told The National he has been stuck in his Dubai Marina office since 6pm on Tuesday because of the storm, having already completed a full day at work.

“I’ve been stuck in my workplace for more than 30 hours due to road closures and the Metro,” he said.

“There are about five more people with families back at home and we are waiting for the Metro service to resume so we can go home.”

Mr Ali, who is from Pakistan, said he and his colleagues had to spend the night in their office.

They purchased food from Dubai Marina Mall, which he said was located next to their workplace.

“We couldn’t sleep most of the night because there were no pillows or blankets,” he said.

  • Persistent flooding along the D65 exit from Sheikh Zayed Road in April 16, 2024, leading into Al Quoz. Antonie Robertson / The National
    Persistent flooding along the D65 exit from Sheikh Zayed Road in April 16, 2024, leading into Al Quoz. Antonie Robertson / The National
  • Delays took place as work continued to clear roads of excess water. Antonie Robertson / The National
    Delays took place as work continued to clear roads of excess water. Antonie Robertson / The National
  • Many drivers had no choice but to abandon their waterlogged vehicles and take their chances on foot due to the record rainfall. Antonie Robertson / The National
    Many drivers had no choice but to abandon their waterlogged vehicles and take their chances on foot due to the record rainfall. Antonie Robertson / The National
  • The UAE was hit by unprecedented flooding on April 16, 2024, than it would expect to receive in more than a year, official figures revealed. Antonie Robertson / The National
    The UAE was hit by unprecedented flooding on April 16, 2024, than it would expect to receive in more than a year, official figures revealed. Antonie Robertson / The National
  • Standing water is removed in Dubai after a major storm. Antonie Robertson / The National
    Standing water is removed in Dubai after a major storm. Antonie Robertson / The National
  • Many cars were abandoned in Dubai due to the flooding. Antonie Robertson / The National
    Many cars were abandoned in Dubai due to the flooding. Antonie Robertson / The National
  • There was significant damage in parts of Dubai. Antonie Robertson / The National
    There was significant damage in parts of Dubai. Antonie Robertson / The National
  • The aftermath of heavy flooding in Dubai, with debris and abandoned cars on the street. Antonie Robertson / The National
    The aftermath of heavy flooding in Dubai, with debris and abandoned cars on the street. Antonie Robertson / The National
  • Some roads remained waterlogged in parts of Dubai after the storm. Antonie Robertson / The National
    Some roads remained waterlogged in parts of Dubai after the storm. Antonie Robertson / The National
  • Children play with their bicycles along a waterlogged street in Dubai's Al Furjan district. Pawan Singh / The National
    Children play with their bicycles along a waterlogged street in Dubai's Al Furjan district. Pawan Singh / The National
  • Workers cut a tree uprooted by heavy rains on Tuesday in Dubai. Pawan Singh / The National
    Workers cut a tree uprooted by heavy rains on Tuesday in Dubai. Pawan Singh / The National
  • Water is drained from a flooded road in Al Furjan after the storm. Pawan Singh / The National
    Water is drained from a flooded road in Al Furjan after the storm. Pawan Singh / The National
  • A flooded street in Khalifa City, Abu Dhabi, after the rain. Victor Besa / The National
    A flooded street in Khalifa City, Abu Dhabi, after the rain. Victor Besa / The National
  • Heavy rain in Dubai made parts of Sheikh Zayed Road impassable. Antonie Robertson/The National
    Heavy rain in Dubai made parts of Sheikh Zayed Road impassable. Antonie Robertson/The National
  • The storm left cars marooned on flooded streets. Antonie Robertson/ The National
    The storm left cars marooned on flooded streets. Antonie Robertson/ The National
  • Many areas became impassable due to the flooding. Antonie Robertson / The National
    Many areas became impassable due to the flooding. Antonie Robertson / The National
  • Drivers abandoned their cars at the side of roads amid high floodwaters. Antonie Robertson/ The National
    Drivers abandoned their cars at the side of roads amid high floodwaters. Antonie Robertson/ The National
  • People attempt to navigate the floodwaters in Dubai. Antonie Robertson/The National
    People attempt to navigate the floodwaters in Dubai. Antonie Robertson/The National
  • A flooded section of road near Sheikh Zayed motorway after heavy rain. Antonie Robertson / The National
    A flooded section of road near Sheikh Zayed motorway after heavy rain. Antonie Robertson / The National
  • People in Dubai walk from their cars after high floodwaters made the road impassable. Antonie Robertson / The National
    People in Dubai walk from their cars after high floodwaters made the road impassable. Antonie Robertson / The National
  • A partially submerged car following the heavy rain. Antonie Robertson/The National
    A partially submerged car following the heavy rain. Antonie Robertson/The National
  • Recovery work gets under way after the rain in central Abu Dhabi. Victor Besa / The National
    Recovery work gets under way after the rain in central Abu Dhabi. Victor Besa / The National
  • Large puddles and areas of water in Al Bandar in Abu Dhabi. Victor Besa / The National
    Large puddles and areas of water in Al Bandar in Abu Dhabi. Victor Besa / The National
  • Work begins after the rain in central Abu Dhabi. Victor Besa / The National
    Work begins after the rain in central Abu Dhabi. Victor Besa / The National
  • Recovery work gets under way in Khalifa City in Abu Dhabi. Victor Besa / The National
    Recovery work gets under way in Khalifa City in Abu Dhabi. Victor Besa / The National
  • Some minor damage in Khalifa City in Abu Dhabi. Victor Besa / The National
    Some minor damage in Khalifa City in Abu Dhabi. Victor Besa / The National
  • A man washes away debris after the rain in Khalifa City in Abu Dhabi. Victor Besa / The National
    A man washes away debris after the rain in Khalifa City in Abu Dhabi. Victor Besa / The National
  • Work gets under way after heavy rain hit Abu Dhabi. Victor Besa / The National
    Work gets under way after heavy rain hit Abu Dhabi. Victor Besa / The National
  • Passengers check flight information on screens at the Dubai International Airport. AFP
    Passengers check flight information on screens at the Dubai International Airport. AFP
  • A worker cuts through a downed tree with a chainsaw after a major storm in Dubai. AP
    A worker cuts through a downed tree with a chainsaw after a major storm in Dubai. AP
  • A car drives through floodwaters in Dubai. AP
    A car drives through floodwaters in Dubai. AP

Paul Lund, a financial analyst from the UK, is also still stuck in his office at Dubai International Financial Centre.

He slept there last night because of the road closures and is waiting for the Dubai Metro to resume services, so he can head home to Dubai Marina.

“The big problem yesterday was not just the Metro going down, but all the taxis were closed due to flooding at Dubai Mall and so everyone was left to try and flag anything down,” he told The National.

“I was trying to get an Uber all night but, in the end, spent the night in my office.

“Sheikh Zayed Road was already slow with traffic trying to get around the lakes on the road, but it rained very heavily at about 7pm and the water rose and trapped a lot of cars and buses.

“I went back to my office as I have a great view of the Metro in case it started back up – however I saw hundreds of people walking up Sheikh Zayed northbound towards Deira.

“There were hundreds camped at Dubai Mall Metro station when I left at about 1am.”

Paul Lund and Steven Bischoff (right). Photo: Paul Lund and Steven Bischoff
Paul Lund and Steven Bischoff (right). Photo: Paul Lund and Steven Bischoff

Steven Bischoff flew in from New York City to attend the Global Blockchain Show that was taking place at the Grand Hyatt Dubai Convention Centre in Umm Hurair.

He said the conference ended at 6pm and that is when the attendees realised the severity of the storm.

And when Mr Bischoff did finally leave the venue, it took him several hours to reach his hotel in Business Bay.

“I estimate 80 to 100 people were all trapped at the venue with no way to leave,” he said.

“A group of people (people I have never met) and my team journeyed through the storm.

“My hotel is Lusso Hometels J One – this was a three-hour walk from the venue.

“The Metro was open but only one station. This caused hundreds of people to be stuck at different stations across Dubai.

“Vasyl (my colleague) and I helped many people along the way.”

He said one family they encountered did not have phone service and could not access maps.

“We helped them get to a train station safely but it’s unknown if the station they needed was open,” said Mr Bischoff.

“We waded through flooded streets and had to navigate broken pieces of cars, metal and debris hidden under the dark brown water.”

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Updated: April 23, 2024, 6:34 AM