Spotify and Snapchat back up after Google Cloud malfunction

Website Down Detector reported thousands of users flagging issues earlier in the day

Snapchat, Spotify and Discord were among the internet services and social app that appeared to be returning to normal on Tuesday after a brief global shutdown.

Google said issues with its Cloud Networking, which counts Etsy, Spotify and Snapchat as clients, were partially resolved shortly after thousands of users flagged it on tracking website Down Detector.

"Many Snapchatters are having trouble using the app. Hang tight, we're working on a fix. In the meantime, we recommend staying logged in," Snapchat support said in a tweet during the disruption.

Spotify users had been facing a music-less few hours and flooded the internet to report an "error 404" message that prevented them from gaining access to the music and podcast streaming application.

Down Detector recorded a huge surge in Spotify reports, with its UK arm recording nearly 17,000 by 6pm GMT. It estimated nearly half of all users were affected in some way.

Spotify tweeted it was "aware of some issues" and was "checking them out".

Twitter account Alpha Intel posted that companies including Etsy, Pokemon Go and Rocket League were also affected.

The breakdown follows a six-hour widespread shutdown for Facebook last month after faulty configuration changes on the social media company's routers.

Updated: November 17th 2021, 5:54 AM
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