EITC's 5G services significantly helped its performance in 2021. Photo: EITC
EITC's 5G services significantly helped its performance in 2021. Photo: EITC
EITC's 5G services significantly helped its performance in 2021. Photo: EITC
EITC's 5G services significantly helped its performance in 2021. Photo: EITC

Du's Q4 profit surges more than six times on higher mobile services revenue


Alvin R Cabral
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Emirates Integrated Telecommunications Company, also known as du, reported a sharp rise in its fourth-quarter net profit for 2021 on higher revenue and non-recurring income as mobile services grew.

Net profit for the three months ending in December reached Dh321 million ($87.4m), up more than six times from Dh48m during the same period a year ago, du said in a statement to the Dubai Financial Market, where its shares are traded.

Revenue during the period rose 12 per cent annually to Dh3 billion, ­with mobile services generating Dh1.4bn. The company attributed the rise in earnings to a “recovery in wholesale revenues, sustained growth in ICT services, handset sales and increased roaming revenues".

Net profit for the full year was down almost 24 per cent to Dh1.1bn over 2020, despite a 5.4 per cent annual rise in revenue to Dh11.68bn.

“Compared to 2020, which was the year of the pandemic and lockdowns, we saw a very positive performance in 2021. This has been the result of a gradual quarter-on-quarter increase in revenue and improvement in our commercial activities,” Fahad Al Hassawi, chief executive of EITC, told The National in an interview.

“We are extremely happy with the commercial momentum that we were able to gain. We see our numbers going back to pre-pandemic levels; we’ve passed the end of the Covid impact and we have very good trajectory.”

EITC's mobile customer base grew 8.9 per cent year-on-year in 2021, ending the year with 7.3 million subscribers. Postpaid customers grew to 1.3 million on the back of strong consumer and enterprise segments, while prepaid subscribers rose to 5.9 million thanks to higher tourist activity driven by Expo 2020 Dubai.

Fahad Al Hassawi, chief executive of Emirates Integrated Telecommunications Company. Antonie Robertson / The National
Fahad Al Hassawi, chief executive of Emirates Integrated Telecommunications Company. Antonie Robertson / The National

The telecoms operator's fixed line customer base surged 66 per cent year-on-year, ending 2021 with 390,000 subscribers with the growth driven by commercial initiatives across various product categories and the execution of its broadband strategy, the company said.

“In 2021, we returned to growth thanks to our consistent and disciplined strategy execution supported by a gradual improvement of market dynamics … we also fine-tuned our operational model and governance to evolve with our market, our industry and our customers’ needs,” said Malek Sultan Al Malek, chairman of EITC.

EITC's board has recommended a dividend of Dh0.21 per share for 2021.

The company’s shares closed at Dh6.60 at the end of the trading session on Friday.

Although Mr Al Hassawi declined to comment on EITC’s investment plans or if it intends to issue bonds to finance operations in 2022, he said the company is looking for noncore opportunities on the digital consumer front.

We are extremely happy with the commercial momentum that we were able to gain. We see our numbers going back to pre-pandemic levels; we’ve passed the end of the Covid impact and we have a very good trajectory
Fahad Al Hassawi,
chief executive of Emirates Integrated Telecommunications Company

Specifically, the company plans to strengthen its fibre-to-the-home segment, moving from nationwide 5G coverage to focus more on indoor services, he said.

EITC, which also operates the Virgin Mobile brand in the UAE, has 5G coverage over 90 per cent of the nation's populated areas.

“We will fill any gaps in our network. The market is moving in the right direction and our core business continues to grow,” Mr Al Hassawi said.

“With people returning to being more mobile and moving around, this momentum has a positive impact on our business. With the UAE going back to being normal, we can see our activities as well following the same type of trend.”

EITC is majority owned by the Emirates Investment Authority, with other major shareholders including Emirates International Telecommunications Company and Mamoura Diversified Global Holding.

In January 2021, du increased its foreign ownership cap from 20 per cent to 49 per cent to attract more external investors.

Explainer: Tanween Design Programme

Non-profit arts studio Tashkeel launched this annual initiative with the intention of supporting budding designers in the UAE. This year, three talents were chosen from hundreds of applicants to be a part of the sixth creative development programme. These are architect Abdulla Al Mulla, interior designer Lana El Samman and graphic designer Yara Habib.

The trio have been guided by experts from the industry over the course of nine months, as they developed their own products that merge their unique styles with traditional elements of Emirati design. This includes laboratory sessions, experimental and collaborative practice, investigation of new business models and evaluation.

It is led by British contemporary design project specialist Helen Voce and mentor Kevin Badni, and offers participants access to experts from across the world, including the likes of UK designer Gareth Neal and multidisciplinary designer and entrepreneur, Sheikh Salem Al Qassimi.

The final pieces are being revealed in a worldwide limited-edition release on the first day of Downtown Designs at Dubai Design Week 2019. Tashkeel will be at stand E31 at the exhibition.

Lisa Ball-Lechgar, deputy director of Tashkeel, said: “The diversity and calibre of the applicants this year … is reflective of the dynamic change that the UAE art and design industry is witnessing, with young creators resolute in making their bold design ideas a reality.”

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1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

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Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

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Four-day collections of TOH

Day             Indian Rs (Dh)        

Thursday    500.75 million (25.23m)

Friday         280.25m (14.12m)

Saturday     220.75m (11.21m)

Sunday       170.25m (8.58m)

Total            1.19bn (59.15m)

(Figures in millions, approximate)

Updated: May 17, 2023, 4:24 PM