WhatsApp back online in UAE after two-hour cut

Users of the app were unable to send and receive messages on Tuesday morning

WhatsApp began facing problems on Tuesday morning. AFP
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WhatsApp is back online after close to two hours of problems on Tuesday morning.

Users of the messenger app began facing issues with sending and receiving messages at around 11am GST, with more than 9,000 users in the UAE reporting problems on website Downdetector.

Users reporting problems sending and receiving WhatsApp messages around the world. Photo: Downdetector

The issues appeared to be global, with WhatsApp trending worldwide on social media.

Neither WhatsApp nor its parent company Meta gave an explanation for the outage. However, users began receiving messages as normal just before 1pm.

WhatsApp outages were reported across the UAE on Tuesday morning. Photo: Downdetector

Users were able to open the app, type messages and read existing conversations, but new messages were showing as undeliverable. The problem also affected WhatsApp Web users.

Messages in private chats appeared with one tick, signifying they had not reached the recipient, and messages in groups were not sending at all.

Global glitches for WhatsApp users are rare. However, last October, the messenger platform, along with other Meta-owned apps Facebook and Instagram, suffered at six-hour outage, affecting as many as 2.7 billion people around the world.

Updated: October 26, 2022, 12:43 AM
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