Watch: Inside look at how police Swat teams protect Dubai Metro


Nick Webster
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Special teams of transport police training at Dubai’s new Hamdan Smart Station provided an inside look at how metro stations will be kept safe in the run-up to Expo 2020.

Lessons learnt from terrorist attacks around the world have shaped rigorous training exercises under way at the high-tech operational centre at Dubai Police headquarters in Deira.

Decked out in black body armour, with pistol thigh rigs and blast shields, the Swat teams undergoing tactical response training are a formidable sight.

That training is just one side of Transport Security Department operations, as several units work together to secure Dubai’s 52 metro stations and 15 kilometres of new Expo 2020 line.

We want to give a sense of safety to anyone who wishes to use the Metro

“We have 1,500 personnel covering various sectors across Dubai’s transport network working alongside CID and other transport police officers,” said Lt Ahmad AlSuwaidi, a training specialist at the department.

“The Dubai Metro is a key tenet of infrastructure in the public transport network, so ensuring it is secure and safe to use is very important.

“If we make mistakes in the smart station, it reduces the chance of us making those mistakes with the public or in a live situation.

“We want to give a sense of safety to anyone who wishes to use the metro.”

The training centre was opened by Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, last month, with a display of how elite teams would respond to a hostage scenario unfolding in a busy metro station.

Similar training is completed daily so the teams are prepared to resolve potential bomb threats, civil unrest and other crimes that can be committed at busy stations, such as credit card fraud.

About 8,700 cameras spread across Dubai’s transport network ensure highly trained officers can respond to any emergency, at any time.

Training new recruits to the high standards required can be a lengthy process, officers said. Police recruits typically undergo six months of learning before joining tactical response squads.

There are four main support teams in the Transport Security Department: an explosives detection team; K9 dog unit; Swat response; and close protection security officers.

Each unit is trained to dovetail with each other, providing a seamless response to any emergency situation.

“This training area focuses on metro stations because we know about 55 per cent of visitors to Dubai will use the transport line during their visit,” said the department's Capt Wahid Faraj.

“This is particularly important as we approach the Expo.

“We are upgrading our security systems on the metro because it is one of the most important public transport links.”

A huge expansion of the metro line is nearing completion, with seven new stations due to open, giving new access to Dubai South via the existing Red Line.

Stretching 226 metres, the Jumeirah Golf Estates station will be the network’s largest.

The expansion poses new potential security threats with visitor numbers expected to increase in 2021, as a vaccine for Covid-19 becomes more available, reopening international travel routes.

Security officials say they will be ready.

The control centre and metro mockup station uses virtual reality and the latest simulation technology to provide realistic emergency training.

An operation room connects CCTV systems, installed in Dubai Metro stations across the city, to Artificial Intelligence surveillance cameras and the smart biometric attendance system installed at the new Expo stop-offs.

“We have looked at other terrorist attacks in recent years to learn about what has happened in the past to shape our own training simulations,” Capt Faraj said.

“We looked at where the weaknesses were and how attacks were dealt with so we could learn.

“An attack could happen anywhere, but we have to be ready.

“The latest technology and training is helping us to be prepared as best we can.”

Company profile

Date started: December 24, 2018

Founders: Omer Gurel, chief executive and co-founder and Edebali Sener, co-founder and chief technology officer

Based: Dubai Media City

Number of employees: 42 (34 in Dubai and a tech team of eight in Ankara, Turkey)

Sector: ConsumerTech and FinTech

Cashflow: Almost $1 million a year

Funding: Series A funding of $2.5m with Series B plans for May 2020

UAE squad

Ali Kashief, Salem Rashid, Khalifa Al Hammadi, Khalfan Mubarak, Ali Mabkhout, Omar Abdelrahman, Mohammed Al Attas (Al Jazira), Mohmmed Al Shamsi, Hamdan Al Kamali, Mohammad Barghash, Khalil Al Hammadi (Al Wahda), Khalid Eisa, Mohammed Shakir, Ahmed Barman, Bandar Al Ahbabi (Al Ain), Adel Al Hosani, Al Hassan Saleh, Majid Suroor (Sharjah), Waleed Abbas, Ismail Al Hammadi, Ahmed Khalil (Shabab Al Ahli Dubai) Habib Fardan, Tariq Ahmed, Mohammed Al Akbari (Al Nasr), Ali Saleh, Ali Salmeen (Al Wasl), Hassan Al Mahrami (Baniyas)