• A medical worker puts away a Covid-19 swab test at one of the Mussaffah testing facilities. Victor Besa / The National
    A medical worker puts away a Covid-19 swab test at one of the Mussaffah testing facilities. Victor Besa / The National
  • An Abu Dhabi resident goes for a jog along the Corniche in the capital as the government eases movement restrictions. Victor Besa / The National
    An Abu Dhabi resident goes for a jog along the Corniche in the capital as the government eases movement restrictions. Victor Besa / The National
  • Abu Dhabi residents wear mandatory masks as they walk in the city. Victor Besa / The National
    Abu Dhabi residents wear mandatory masks as they walk in the city. Victor Besa / The National
  • Safety instructions are on display outside Al Awir fruit and vegetable market in Dubai. Pawan Singh / The National
    Safety instructions are on display outside Al Awir fruit and vegetable market in Dubai. Pawan Singh / The National
  • A person wearing protective face mask and covering his face with laptop bag on a hot day in Bur Dubai area in Dubai. Pawan Singh / The National
    A person wearing protective face mask and covering his face with laptop bag on a hot day in Bur Dubai area in Dubai. Pawan Singh / The National
  • Indian citizens queue to check in at the Dubai International Airport before leaving the UAE on a flight back to their home country on May 7. Inbound flights for UAE residents have also begun operating from select cities. Karim Sahim / AFP
    Indian citizens queue to check in at the Dubai International Airport before leaving the UAE on a flight back to their home country on May 7. Inbound flights for UAE residents have also begun operating from select cities. Karim Sahim / AFP
  • Passengers from an Emirates flight from London queue before being checked by health workers at Dubai International Airport on May 8. Karim Sahib / AFP
    Passengers from an Emirates flight from London queue before being checked by health workers at Dubai International Airport on May 8. Karim Sahib / AFP
  • Al Wahda Mall in Abu Dhabi has reopened to the public but with safety measures in place to protect shoppers and staff from contracting Covid-19. Victor Besa / The National
    Al Wahda Mall in Abu Dhabi has reopened to the public but with safety measures in place to protect shoppers and staff from contracting Covid-19. Victor Besa / The National
  • Yas Mall in Abu Dhabi has reopened to the public from 12pm to 9pm. Measures remain in place to keep shoppers and staff safe. Victor Besa / The National
    Yas Mall in Abu Dhabi has reopened to the public from 12pm to 9pm. Measures remain in place to keep shoppers and staff safe. Victor Besa / The National
  • Yas Mall in Abu Dhabi will be open from midday to 9pm. Supermarkets and pharmacies will be open from 9am to midnight. Victor Besa / The National
    Yas Mall in Abu Dhabi will be open from midday to 9pm. Supermarkets and pharmacies will be open from 9am to midnight. Victor Besa / The National
  • Workers pass by Al Mina vegetables and fruits market in Abu Dhabi. Victor Besa / The National
    Workers pass by Al Mina vegetables and fruits market in Abu Dhabi. Victor Besa / The National
  • A security guard is given a free Covid-19 test at one of the Mussaffah testing centres. Victor Besa / The National
    A security guard is given a free Covid-19 test at one of the Mussaffah testing centres. Victor Besa / The National
  • Workers line up to receive a coronavirus test at the Mussaffah industrial area in Abu Dhabi. Victor Besa / The National
    Workers line up to receive a coronavirus test at the Mussaffah industrial area in Abu Dhabi. Victor Besa / The National

Coronavirus: hundreds of Covid-19 patients in Abu Dhabi receive home care as part of online scheme


Kelsey Warner
  • English
  • Arabic

A major Abu Dhabi healthcare provider has begun treating some Covid-19 patients at home in an effort to ease the strain on medical facilities during the pandemic.

Mubadala Healthcare is caring for hundreds of people who are asymptomatic or have milder symptoms through telemedicine and home visits through its Remote Care application.

The app has enrolled more than 1,500 patients since it was launched four weeks ago in partnership with the Abu Dhabi Centre for Public Health, and is ramping up capacity to reach 2,000 more in the coming weeks.

Dr Shereena Al Mazrouei, of ADPHC, called it "a proactive step" that is "part of a longer-term sustainable strategy to ensure that we have the capacity available at any given time to provide the essential care that our citizens and residents may need".

Mubadala Healthcare began discharging asymptomatic and milder cases four weeks ago from Cleveland Clinic Abu Dhabi, Sheikh Khalifa Medical City and other public and private hospitals in Abu Dhabi to receive care at home.

The programme can be extended to confirmed positive cases in other hospitals who have been evaluated and referred by the healthcare authorities, according to Mubadala.

The initiative "enables Covid-19 patients who meet rigorous home isolation criteria and are asymptomatic or with mild symptoms to be monitored and have access to a healthcare team around the clock, while recovering in the comfort of their homes”, Dr Al Mazrouei said.

A patient that receives a positive Covid-19 test will be contacted to receive a medical assessment to determine if they qualify for the remote care scheme.

If so, they will be assigned a case manager to co-ordinate their care and ensure that their current healthcare needs are being met. The home care plan includes virtual or home visits from nurses or physicians, and lab tests as required.

The service is being provided by Abu Dhabi Telemedicine Centre (ADTC) and Amana Healthcare, a UAE health services company acquired by Mubadala Healthcare in January.

"Each patient receives teleconsultations by a Mubadala Healthcare caregiver and will is monitored through the Department of Health’s remote healthcare digital platform," Hasan Jasem Al Nowais, senior vice president at Mubadala Healthcare, said.

"This ensures patients follow the necessary isolation measures to keep other members of the family safe."

He added that the programme is expected "to immediately free up hospital beds for those requiring more intensive levels of care.”

Telemedicine has transitioned from a niche healthcare service to a critical lifeline as the world confronts the coronavirus.

Individuals seeking advice on Covid-19, or who are avoiding health facilities amid the pandemic and need access to care for other reasons, have flocked to digital consultations with public health ministries, hospitals, pharmacies and clinics all taking part.

In the UAE, these consultations are increasingly being covered by insurance providers, becoming a more affordable and convenient option.

Among other steps, Mubadala Healthcare has already established on-site and drive-through screening centres at its facilities, increased laboratory testing capacity for Covid-19, expanded telemedicine services across its facilities and activated its pharmaceutical delivery.

“We will continue to seek ways in which we can leverage our considerable expertise to support the government and UAE to overcome the current Covid-19 challenges wherever possible,” Mr Al Nowais said.