UAE consumer Q&A: Rules set by hotels are not law

At some hotels and holiday resorts in the UAE, there are notices warning hotel guests not to take in food from outside, informing them that to do so breaks the law. Is that the case?

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At some hotels and holiday resorts in the UAE, there are prominent notices warning hotel guests not to take in food from outside, informing them that to do so breaks the law. Is that the case?

Hotels have their own rules and regulations which guests may have to comply with. It is legal for all hotels to establish their own rules as long as those rules are not in breach of UAE laws. The hotel, however, cannot report this matter to police or file a case for this reason. They may try to prevent you taking in food or they may ask you to leave the hotel premises should you attempt to do so.

Do banks charge a fee when you use your card to pay?

All bank charges and fees are usually stated in the contract that is signed with the bank at the time of opening the account. You may also contact your bank to see if there are any charges or fees connected with the use of cards. Commercial Transaction Law No 18 of 1993 is the governing law that pertains to bank-related transactions.

My husband and I are getting a divorce. I applied for a no-objection certificate to acquire a driver’s licence but his signature was required. I am not on his visa any more and I am going to be sponsored by my new employer. Can I go through the proceedings without his signature?

One of the requirements in obtaining a driver’s licence is to submit a no-objection letter to the authorities. This letter is usually issued by the sponsor of the applicant. In your case, you may request your new sponsor to sign the no-objection certificate to apply for a driver’s licence. As long as your visa has moved to your new sponsor you may proceed to obtain a no-objection certificate from your new sponsor as opposed to your husband, subject to the authority’s verification and approval.

If you have a question for our lawyer, please email it to newsdesk@thenational.ae with the subject line ‘Consumer Q&A’.