250,000 prank 999 calls to Abu Dhabi police in just 3 months



ABU DHABI // Prank emergency calls by bored children or irresponsible adults are forcing police telephone operators in the emirate to miss hundreds of genuine calls every week, according to officials.

About a quarter of a million calls -more than 50 per cent of the 481,640 calls made to 999 in the past three months - were the result of "child play" or adults making unneeded calls.

"Even if it is just two per cent of the calls that go unanswered, you never know what type of emergency we were not able to respond to," said Col Ali al Dhaheri, the head of police operations department. "There were many cases that were referred to prosecution, but so far, none of these have involved children."

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Also

• Homeless man convicted for 999 calls
• Dubai Police urge public to call 901 with non-emergency

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Although police have hired more staff to deal with the overflow, some calls simply did not get answered.

"There were also a lot of cases where we had to deploy many police forces to respond to a report, and then when they arrive they don't find anything," he said.

Police have promised that stricter measures would be taken against prank callers. Police must take every emergency call seriously, Col al Dhaheri said.

"We do discover some calls as pranks. But even if there is a very small percentage that it might be true we have to respond, we can't take any chances," he said.

Usually, if children continued to make prank calls, their parents were called in to sign off on a warning.

Legal consultant and lawyer Dr Khaled Mostafa said it was highly unlikely for a child younger than 16 to face a penalty harsher than being referred to his parents for moral guidance.

"The prosecution would depend on the extent of civil damage that was caused by the offence," he said.

For an offender to be prosecuted, criminal intent must be proven.

"In the case of a juvenile, it is unlikely to prove they have criminal intentions," he said. "Especially if it's a six- or seven-year-old; they don't have enough awareness of their actions."

Criminal law punishes "disturbance by phone" with a prison sentence of no more than a year or a fine of no more than Dh10,000. The penalty for making a fake report is a maximum of a Dh3,000 fine or a prison sentence of up to six months.

The law also mandates that juveniles face lighter punishments.

Nour Franji, a housewife from Palestine, and a mother of a four-year-old daughter, said her six-year-old neighbour once called 999 to complain that his toy sword had been taken by a friend but not returned.

"He asked his mother to bring him the sword from his friend, but she did not pay attention to him," said the 27-year-old mother of two. "So he called the police and told them, 'My friend took my sword; please bring it for me'."

The police eventually called back and spoke with the boy's mother.

"My daughter has never called 999 because she is still not aware it exists," she said, "I won't introduce her to it anyway to avoid such incidents. And she is always under adult supervision so she won't need to report an emergency herself."

Fahad al Jaberi, a patrol officer, said he had responded to countless false reports throughout his career.

"For example, we would receive a call reporting a big fight, and then when we reach [the scene] we don't find anything," he said. "Then we would question the caller and he would say there was something but it ended."

Wasted time and effort aren't the only problems, he said. Traffic safety was also an issue as police race to the scene.

"We put our on our sirens and cross red traffic lights, and then it turns out for nothing," he said. "Road users watching us will think we just did it for fun."

According to Mr al Jaberi, some fake reports had more serious motives.

"A person who wants to rob a house for instance, would report a fire or an accident somewhere to distract the police's attention as he commits his crime," Mr al Jaberi said. "But we know how to catch them - the trick does not work on us."

Nour Oneissi, a 15-year-old student from Lebanon, said her friend once called 999 because she was bored and home alone. She told police she was being stalked by a strange man.

"They kept calling her back, but she did not pick up," she added.

As officials agreed that the solution was to spread awareness to the importance of 999, police said they were undertaking several initiatives to educate the public.

"Our first step is campaigns, and then we will be spreading the message in schools, to parents and through mass gatherings such as Friday prayers," said Col al Dhaheri.

ICC Awards for 2021

MEN

Cricketer of the Year – Shaheen Afridi (Pakistan)

T20 Cricketer of the Year – Mohammad Rizwan (Pakistan)

ODI Cricketer of the Year – Babar Azam (Pakistan)

Test Cricketer of the Year – Joe Root (England)

WOMEN

Cricketer of the Year – Smriti Mandhana (India)

ODI Cricketer of the Year – Lizelle Lee (South Africa)

T20 Cricketer of the Year – Tammy Beaumont (England)

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Skewed figures

In the village of Mevagissey in southwest England the housing stock has doubled in the last century while the number of residents is half the historic high. The village's Neighbourhood Development Plan states that 26% of homes are holiday retreats. Prices are high, averaging around £300,000, £50,000 more than the Cornish average of £250,000. The local average wage is £15,458. 

The smuggler

Eldarir had arrived at JFK in January 2020 with three suitcases, containing goods he valued at $300, when he was directed to a search area.
Officers found 41 gold artefacts among the bags, including amulets from a funerary set which prepared the deceased for the afterlife.
Also found was a cartouche of a Ptolemaic king on a relief that was originally part of a royal building or temple. 
The largest single group of items found in Eldarir’s cases were 400 shabtis, or figurines.

Khouli conviction

Khouli smuggled items into the US by making false declarations to customs about the country of origin and value of the items.
According to Immigration and Customs Enforcement, he provided “false provenances which stated that [two] Egyptian antiquities were part of a collection assembled by Khouli's father in Israel in the 1960s” when in fact “Khouli acquired the Egyptian antiquities from other dealers”.
He was sentenced to one year of probation, six months of home confinement and 200 hours of community service in 2012 after admitting buying and smuggling Egyptian antiquities, including coffins, funerary boats and limestone figures.

For sale

A number of other items said to come from the collection of Ezeldeen Taha Eldarir are currently or recently for sale.
Their provenance is described in near identical terms as the British Museum shabti: bought from Salahaddin Sirmali, "authenticated and appraised" by Hossen Rashed, then imported to the US in 1948.

- An Egyptian Mummy mask dating from 700BC-30BC, is on offer for £11,807 ($15,275) online by a seller in Mexico

- A coffin lid dating back to 664BC-332BC was offered for sale by a Colorado-based art dealer, with a starting price of $65,000

- A shabti that was on sale through a Chicago-based coin dealer, dating from 1567BC-1085BC, is up for $1,950

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In numbers: China in Dubai

The number of Chinese people living in Dubai: An estimated 200,000

Number of Chinese people in International City: Almost 50,000

Daily visitors to Dragon Mart in 2018/19: 120,000

Daily visitors to Dragon Mart in 2010: 20,000

Percentage increase in visitors in eight years: 500 per cent

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5.30pm: Kalba v Al Jazira
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While you're here
The National Archives, Abu Dhabi

Founded over 50 years ago, the National Archives collects valuable historical material relating to the UAE, and is the oldest and richest archive relating to the Arabian Gulf.

Much of the material can be viewed on line at the Arabian Gulf Digital Archive - https://www.agda.ae/en

Match info:

Real Betis v Sevilla, 10.45pm (UAE)

If you go...

Etihad Airways flies from Abu Dhabi to Kuala Lumpur, from about Dh3,600. Air Asia currently flies from Kuala Lumpur to Terengganu, with Berjaya Hotels & Resorts planning to launch direct chartered flights to Redang Island in the near future. Rooms at The Taaras Beach and Spa Resort start from 680RM (Dh597).

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