Mangos grown at the Qidfa farm in Fujairah. Chris Whiteoak / The National
Mangos grown at the Qidfa farm in Fujairah. Chris Whiteoak / The National
Mangos grown at the Qidfa farm in Fujairah. Chris Whiteoak / The National
Mangos grown at the Qidfa farm in Fujairah. Chris Whiteoak / The National

UAE farming sector boosted by online sale of crops


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Farmers in the UAE are embracing the power of technology by selling their produce on the popular Botim app.

By having a presence on the app, farmers are now able to change how they sell their fresh produce by reaching new markets and connecting with customers directly.

The consumer app, which has more than eight million users in the UAE alone, offers farmers the opportunity to sell their goods in a virtual marketplace.

Yousef Abou Foul, 20, an Emirati who runs a family business making agricultural conditioners, soil enhancers, pesticides, insecticides and fungicides, said being on the app has helped to establish a direct link with other farmers as well as consumers.

Farmers in the UAE can now sell their products online through the Botim app. Photo: UNHCR
Farmers in the UAE can now sell their products online through the Botim app. Photo: UNHCR

"Botim serves a dual purpose – it's not only about facilitating sales, it also provides a means for farmers to display their produce," Mr Foul said.

"Often the challenge doesn't lie in the quality of harvest, but rather in the distribution and sale.

"It's disheartening when there are no takers for produce, leading to significant losses for the farms."

Farmers are often left with no choice but to offload crops at discounted prices, in some cases to a single buyer with a wider distribution network, such as large retail chains, he added.

This was caused mainly by not having access to consumers, Mr Foul said.

"This offers a solution to the problem of not having adequate connections to market products effectively," he said.

The Botim app was initially developed as an internet calling platform. It was bought by UAE-based investment company Astra Tech in January, who proceeded to develop it as an ultra-app, serving a range of consumer needs.

Getting to grips with tech

A workshop was held last week to educate farmers on how to use the Botim app to reach the widest possible market.

The project is part of a partnership between Astra Tech and the Abu Dhabi Agriculture and Food Safety Authority.

The initiative aims to have more than 500 farmers on board by the end of this year, said Abdallah Abu Sheikh, founder of Astra Tech and chief executive of Botim.

“By harnessing the Botim ultra app as a platform, we are equipping local farmers in the UAE with digital tools to increase their online presence and reach, bringing them closer to their customers and millions of app users,” he said.

“Introducing digital solutions in agriculture has the power to transform traditional practices by providing farmers with data and insights that will help them understand and serve their customers better."

Recent data released by the Ministry of Climate Change and Environment indicated that the UAE has approximately 38,000 operational farms, evidence of immense potential.

By having a presence on Botim's online store, farmers will have access to inventory management, payment mechanisms, sales and marketing services to help promote their products.

“Importantly, with no subscription fees or sign-up costs, the platform offers a fixed commission of 5 per cent compared to other companies, which can reach up to 15 per cent based on season and business volume,” Mr Sheikh said.

Selling fruit and vegetables through an app is not the first time farmers in the emirates have embraced technology.

The National reported earlier this year how the UAE was encouraging young Emiratis to use artificial intelligence to increase engagement in the agricultural sector.

UAE professors and government officials from the environment and education ministries travelled to the Netherlands in May to liaise with diplomats, private companies, farmers and academics to discuss food security.

The meetings were part of a series of dialogues to gain knowledge of how the Netherlands has retained its role as the world’s second-largest exporter of agricultural produce after the US.

  • Obaid Rashid Al Mazrouei, 54, with part of his cactus collection, in Ras Al Khaimah's Asimah Valley. All photos: Pawan Singh / The National
    Obaid Rashid Al Mazrouei, 54, with part of his cactus collection, in Ras Al Khaimah's Asimah Valley. All photos: Pawan Singh / The National
  • The retired government official has more than 5,000 cacti and more than 1,000 types of other succulents
    The retired government official has more than 5,000 cacti and more than 1,000 types of other succulents
  • Much of the collection is kept in three greenhouses, including one dedicated to aloe specimens. Mr Al Mazroui has 50 types of the plant
    Much of the collection is kept in three greenhouses, including one dedicated to aloe specimens. Mr Al Mazroui has 50 types of the plant
  • The collection began as a hobby in 1998, leading to a garden at the foot of the Hajar Mountains, then the farm
    The collection began as a hobby in 1998, leading to a garden at the foot of the Hajar Mountains, then the farm
  • The cacti come in all shapes and sizes
    The cacti come in all shapes and sizes
  • Mr Al Mazroui imports plants from countries including the US, Mexico, Italy, Egypt, India, South Africa, Mozambique, Tanzania, Philippines and Indonesia
    Mr Al Mazroui imports plants from countries including the US, Mexico, Italy, Egypt, India, South Africa, Mozambique, Tanzania, Philippines and Indonesia
  • While many plants arrive as small specimens, over time they grow considerably
    While many plants arrive as small specimens, over time they grow considerably
  • Some tall species thrive so well in their Ras Al Khaimah home that they break through the roof
    Some tall species thrive so well in their Ras Al Khaimah home that they break through the roof
  • Many specimens are grown from seed, carefully selected by Mr Al Mazrouei and his staff
    Many specimens are grown from seed, carefully selected by Mr Al Mazrouei and his staff
  • 'Some people grow date palms, some grow fruit, some grow vegetables. I grow cactus,' Mr Al Mazroui says
    'Some people grow date palms, some grow fruit, some grow vegetables. I grow cactus,' Mr Al Mazroui says
  • A cluster of cacti on display at the Asimah Valley farm
    A cluster of cacti on display at the Asimah Valley farm
  • While visitors can buy some plants, Mr Al Mazroui says about 90 per cent are not for sale
    While visitors can buy some plants, Mr Al Mazroui says about 90 per cent are not for sale
  • A cactus-lined path in one of the farm's greenhouses. About 500 plants are also grown outside
    A cactus-lined path in one of the farm's greenhouses. About 500 plants are also grown outside
  • Mr Al Mazroui's ambition is to create the world's biggest cactus farm. He says: 'The UAE strives to be number one in everything. Why can’t it be number one in growing cactus?'
    Mr Al Mazroui's ambition is to create the world's biggest cactus farm. He says: 'The UAE strives to be number one in everything. Why can’t it be number one in growing cactus?'
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Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

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Updated: August 16, 2023, 6:38 AM