Non-emergency hotline in Sharjah handles 20,000 calls since June

The main issues the centre received calls about were beggars, traffic problems and fraudulent phone calls received by residents.

SHARJAH // The non-emergency hotline in Sharjah has handled a total of 20,000 calls since its launch in June.

The centre has dealt with 3,500 calls from the public to report crime, traffic and policing issues. The main issues the centre received calls about were beggars, traffic problems and fraudulent phone calls received by residents.

Lt Col Jassem bin Hadah, director of the operations department at Sharjah Police, said operators are trained to receive calls in Arabic, English and Urdu.

“Calls diverted by the system to employees were answered before three rings,” said Lt Col bin Hadah.

Lt Col bin Hadah urged the public to call the hotline on 901 to report any complaints.

tzriqat@thenational.ae

Published: July 29, 2015 04:00 AM

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