A busy immigration centre in Dubai during the 2018 visa amnesty. Antonie Robertson / The National
A busy immigration centre in Dubai during the 2018 visa amnesty. Antonie Robertson / The National
A busy immigration centre in Dubai during the 2018 visa amnesty. Antonie Robertson / The National
A busy immigration centre in Dubai during the 2018 visa amnesty. Antonie Robertson / The National

UAE visa amnesty to be powered by AI to streamline process


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The UAE will use artificial intelligence to help streamline procedures for its residency visa amnesty campaign in support of people with expired documentation.

The government announced on Thursday it will begin a two-month drive in September to allow people with lapsed visas to resolve their status or leave the UAE without fines.

The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) – which will oversee the scheme – has since held an extraordinary meeting to discuss plans for the campaign.

During the amnesties held in 2007, 2013 and 2018 tens of thousands of people visited immigration centres.

A similar initiative was also held in 2020 in aid of people stranded in the Emirates because of the coronavirus pandemic.

The meeting in Abu Dhabi was led by Maj Gen Suhail Juma Al Khaili, acting director of the ICP.

He confirmed that the authority will use digital services and artificial intelligence for the amnesty to simplify procedures, in line with an effort to cut government bureaucracy.

The authority has said more details will be revealed soon on how the amnesty will operate.

“The Federal Authority for Identity, Citizenship, Customs and Port Security aims to provide violators with a new opportunity to regularise their status in accordance with the law, as a gesture that reflects the values of compassion and tolerance upon which the UAE is built,” it said.

What are the overstay fines?

The financial penalty has been standardised at Dh50 ($13.60) a day for tourists or residents who overstay their visas, following updates by the ICP in October 2022.

Residency visa holders are given six months to leave the country or change their status by finding a job once their visa expires or is cancelled.

The amnesty will support those who remain in the country beyond the six-month grace period.

UAE visa amnesty 2018 – in pictures

  • Workers with expired visa and who are undocumented thronged UAE immigration centres since August 1. All photos The National
    Workers with expired visa and who are undocumented thronged UAE immigration centres since August 1. All photos The National
  • Hundreds of vehicles were parked outside the immigration centre in Dubai.
    Hundreds of vehicles were parked outside the immigration centre in Dubai.
  • Women at the waiting area in the visa amnesty stations set up by General Directorate of Residency and Foreigners Affairs in Al Aweer.
    Women at the waiting area in the visa amnesty stations set up by General Directorate of Residency and Foreigners Affairs in Al Aweer.
  • Workers wait to have their visa documents examined.
    Workers wait to have their visa documents examined.
  • Amnesty seekers at the Shahama Police Centre in Abu Dhabi. Victor Besa / The National
    Amnesty seekers at the Shahama Police Centre in Abu Dhabi. Victor Besa / The National
  • Amnesty seekers at the Shahama Police Centre. Victor Besa / The National
    Amnesty seekers at the Shahama Police Centre. Victor Besa / The National
  • General Saeed Al Shamsi speaks to the media. Victor Besa / The National
    General Saeed Al Shamsi speaks to the media. Victor Besa / The National
  • Majid from Pakistan offers prayers at the centre. Victor Besa / The National
    Majid from Pakistan offers prayers at the centre. Victor Besa / The National
  • The women's waiting area in Dubai.
    The women's waiting area in Dubai.
  • Many workers queued from the early hours of the morning to ensure they were close to the front of the line when offices opened at 8am. Reem Mohammed/The National
    Many workers queued from the early hours of the morning to ensure they were close to the front of the line when offices opened at 8am. Reem Mohammed/The National
  • Reem Mohammed/The National
    Reem Mohammed/The National
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'Worse than a prison sentence'

Marie Byrne, a counsellor who volunteers at the UAE government's mental health crisis helpline, said the ordeal the crew had been through would take time to overcome.

“It was worse than a prison sentence, where at least someone can deal with a set amount of time incarcerated," she said.

“They were living in perpetual mystery as to how their futures would pan out, and what that would be.

“Because of coronavirus, the world is very different now to the one they left, that will also have an impact.

“It will not fully register until they are on dry land. Some have not seen their young children grow up while others will have to rebuild relationships.

“It will be a challenge mentally, and to find other work to support their families as they have been out of circulation for so long. Hopefully they will get the care they need when they get home.”

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Updated: August 03, 2024, 6:26 AM