America’s Black Friday, which is one of the busiest shopping days in the US. Jeff Chiu / AP Photo
America’s Black Friday, which is one of the busiest shopping days in the US. Jeff Chiu / AP Photo
America’s Black Friday, which is one of the busiest shopping days in the US. Jeff Chiu / AP Photo
America’s Black Friday, which is one of the busiest shopping days in the US. Jeff Chiu / AP Photo

White Friday event aims to be Middle East’s busiest online shopping day


Andrew Scott
  • English
  • Arabic

This weekend’s White Friday hopes to be the Middle East’s busiest online shopping event ever with 10 million daily visitors.

The retail promotion by regional e-commerce sites including souq.com copies America’s Black Friday, which is one of the busiest shopping days in the US. It got its light-hearted name because some retailers claim it is the first day of the year they turn a profit.

Falling on the last Friday of this month, it is increasingly becoming the unofficial start of the Christmas shopping season across the world with large discounts on offer.

“We are expecting over 10 million visitors a day to our website driven by the 250,000 products we have discounted [for White Friday],” said Ronaldo Mouchawar, co-founder and chief executive of Souq.com.

The UK’s Amazon site saw a 160 per cent increase in sales last year when it ran its Black Friday promotion, and the rise in online sales forced bricks and mortar operations to match the online offers.

“We are very excited to see unprecedented shopping events like White Friday take place in Mena, where similar initiatives around the world were a big success,” said Wassim Kabbara, head of e-commerce and retail at Google.

“Such initiatives play a big role in encouraging first-time online shoppers with great deals on various products. With the huge smartphone penetration here, it is great to see online players like Souq.com leverage their app and mobile site as the primary source for shoppers, as well as video platforms like YouTube.”

In an attempt to drive credit card transactions, rather than the expensive and time consuming cash-on-delivery system, Souq.com has partnered with MasterCard offering a further 15 per cent discount if its card is used.

The site will also use the event to launch one of the world’s cheapest smartphones, exclusively sold online, the Infinix Zero, which if you use the appropriate card can be bought for less than Dh400, it usually retails for Dh449.

The phone’s affordability is generated from its online business model.

“The margin channel has been cut, the links in the chain have been cut out,” said Jean-Alexis Chatelain, vice president of Infinix.

“Souq.com is expecting to sell 100,000 units per month. Based on what we have seen elsewhere, that number would not be unrealistic. There is no retail margin and no distribution margin.

“Online retailers work on very low margins compared with traditional retailers because they do not have the margins to pay out. This is a special business model that allows us to bring down the cost.”

ascott@thenational.ae

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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