KidZania, a scaled-down city for children at Dubai Mall, offers an array of entertainment and education options.
KidZania, a scaled-down city for children at Dubai Mall, offers an array of entertainment and education options.

Big brands have pint-size ambitions at KidZania



The newest hotspot for retailers in Dubai is tiny. Literally child-sized.

While most merchants in the emirate have been cautious about expanding this year, the likes of Coca-Cola, General Motors, Hewlett-Packard (HP) and Lacnor milk and juices have recently set up shop in KidZania, an 80,000 square foot miniature city and theme park for children at Dubai Mall.

When kids enter the scaled-down city, they can dress up in real-life uniforms and role-play different careers, such as a mechanic, chef or surgeon. They can learn about bottling Coca-Cola in a new mini bottling plant, learn how to make a computer at HP's mini tech lab and they will be able to make their own Camaro at Chevrolet's soon-to-be opened car design centre.

Demand from retailers is picking up and KidZania expects to sign on about a dozen more in the next year or so, said Will Edwards, the "governor" or general manager at KidZania Dubai.

"There is a lot of interest now," he said. "In the last three or four months, there has been a lot of increased activity … in addition to the ones that just opened, there are several more that we'll announce."

There are 40 brands in the children's city, including a McDonald's restaurant, a Waitrose supermarket, an HSBC bank, a Swatch clock tower and a Swiss Arabian perfumes shop where kids can blend their own scents. Since KidZania opened at the beginning of this year, retailers have been branding the generic shops in the city, or building up new establishments.

Enlisting brands helps create a near real-life experience for the children, said Mr Edwards. "It's much more meaningful and realistic if the bank inside the city of KidZania is an HSBC branch that looks, feels, behaves just like the HSBC branch that their parents visit." Sponsors also provide a much-needed revenue stream, making up between 35 and 45 per cent of the average KidZania's income, said Mr Edwards.

"It's a relatively expensive proposition to build a city in the detail that we've done and it's expensive to operate," he said. And for retailers, it's an opportunity to present their wares to hundreds of thousands of young consumers in a more interactive way than radio ads or billboard signs, said Mr Edwards. "A 30-minute activity, it's a lot more meaningful from a marketing point of view and a lot more long lasting."

But what about the ethics of giving big brands such as McDonald's and Coca-Cola, which activists claim promote unhealthy eating habits, direct access to thousands of young, impressionable, consumers? Hermann Behrens, the chief executive of The Brand Union marketing agency, said that as a parent he was uncomfortable with such brands being overly marketed to children. "There is a risk if kids are being drawn to these … brands, [parents] will resist something like KidZania. These are considerations but ultimately they have to entertain the children."

Using identifiable brands keeps the children entertained more than showcasing an unknown brand, Mr Behrens said. Mr Edwards said KidZania's aim was making the city realistic and educating children in an entertaining way.

"Children like McDonald's, children like and identify with Coke," said Mr Edwards. "We want to make sure that we're a place that children like and want to come to."

KEY DATES IN AMAZON'S HISTORY

July 5, 1994: Jeff Bezos founds Cadabra Inc, which would later be renamed to Amazon.com, because his lawyer misheard the name as 'cadaver'. In its earliest days, the bookstore operated out of a rented garage in Bellevue, Washington

July 16, 1995: Amazon formally opens as an online bookseller. Fluid Concepts and Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought becomes the first item sold on Amazon

1997: Amazon goes public at $18 a share, which has grown about 1,000 per cent at present. Its highest closing price was $197.85 on June 27, 2024

1998: Amazon acquires IMDb, its first major acquisition. It also starts selling CDs and DVDs

2000: Amazon Marketplace opens, allowing people to sell items on the website

2002: Amazon forms what would become Amazon Web Services, opening the Amazon.com platform to all developers. The cloud unit would follow in 2006

2003: Amazon turns in an annual profit of $75 million, the first time it ended a year in the black

2005: Amazon Prime is introduced, its first-ever subscription service that offered US customers free two-day shipping for $79 a year

2006: Amazon Unbox is unveiled, the company's video service that would later morph into Amazon Instant Video and, ultimately, Amazon Video

2007: Amazon's first hardware product, the Kindle e-reader, is introduced; the Fire TV and Fire Phone would come in 2014. Grocery service Amazon Fresh is also started

2009: Amazon introduces Amazon Basics, its in-house label for a variety of products

2010: The foundations for Amazon Studios were laid. Its first original streaming content debuted in 2013

2011: The Amazon Appstore for Google's Android is launched. It is still unavailable on Apple's iOS

2014: The Amazon Echo is launched, a speaker that acts as a personal digital assistant powered by Alexa

2017: Amazon acquires Whole Foods for $13.7 billion, its biggest acquisition

2018: Amazon's market cap briefly crosses the $1 trillion mark, making it, at the time, only the third company to achieve that milestone

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