Dubai Duty Free said sales grew by about a quarter to hit a record high of nearly Dh7.9 billion ($2.16 billion) in 2023, reaching its target for the year, underpinned by continued growth in passenger traffic and booming activity in December.
Sales increased 24.4 per cent annually in 2023 and were up 6.4 per cent from 2019, the last year before the Covid-19 pandemic stalled travel worldwide, Dubai Duty Free said on Thursday.
The retailer said sales in December – when it marked its 40th anniversary – rose about 8.4 per cent year-on-year to a monthly record of Dh807.6 million, aided by a special sale on December 20 that generated Dh54.1 million in just 24 hours.
“We are thrilled to have achieved our target sales for the year, a record month in December and a record year in 2023 … overall, it has been a fantastic year,” Colm McLoughlin, executive vice chairman and chief executive of Dubai Duty Free, said.
Dubai Duty Free reported more than 20 million sales transactions throughout 2023, which is an average of almost 55,000 transactions daily, with about 55.2 million units of merchandise sold.
The increase in sales was the result of higher passenger traffic through Dubai International Airport, the world's busiest hub by international traffic, as aviation continues to recover from the effects of the pandemic that hammered global demand for air travel.
The airport recorded 22.9 million passengers in the third quarter of 2023 – the highest quarterly traffic since 2019 – Dubai Airports said in November.
That took the total traffic for the first nine months of the year to 64.5 million passengers, up 39.3 per cent compared to the same period in 2022.
Dubai Airports, which manages Dubai International Airport and Al Maktoum International Airport, is expecting “record-breaking” numbers in the fourth quarter and 2024, it said.
Dubai International Airport's annual passenger traffic is predicted to reach 93.8 million in 2025, surpassing its busiest year in 2018 when it recorded 89.1 million travellers, and “hopefully we'll get the magic 100 million number not long after”, Paul Griffiths, chief executive of Dubai Airports, told The National at the Dubai Airshow in November.
The figure is expected as its home airlines, Emirates and flydubai, start to take delivery of wide-body aircraft and as more foreign airlines launch flights to the hub.
This year it anticipates handling 88.2 million passengers.
Dubai Airports also expects to exceed pre-pandemic levels in 2023 with a new forecast of 86.8 million travellers, driven by strong growth in the first three quarters of the year. It revised its forecast upwards from an earlier projection in August of 85 million passengers. The hub recorded 86.4 million travellers in 2019.
“Looking ahead, Dubai Duty Free will continue to enhance its retail operation, which includes major refurbishment plans in Concourse B, which will be completed early this year,” a statement from the company said.
Among the upgrades include renovations of three arrival shops in the first quarter of 2024, with construction to continue until the second to third quarter, and Concourse A, with works to start in the second quarter and expected to be completed in early to mid-2025, it said.
Perfumes remained Dubai Duty Free's best-selling category in 2023, with sales of about Dh1.37 billion, contributing 17 per cent of the total figure.
Liquor (Dh1.13 billion), gold (Dh773.5 million), cigarettes and tobacco (Dh745.7 million) and electronics (Dh628 million) rounded out the top five categories.
Sales in departure areas exceeded Dh7 billion, representing 90 per cent of total annual sales, while arrivals sales reached Dh612 million, or about 8 per cent. Online sales contributed 2 per cent, or Dh164 million.
The top five source markets for Dubai Duty Free sales were India (Dh973 million), Russia (Dh759 million), China (Dh564 million), Saudi Arabia (Dh512 million) and the UK (Dh373 million).
The company reported a total employee count of about 5,500 as of end 2023 – an 18 per cent increase compared to the 4,663 it reported a year ago.
Ten tax points to be aware of in 2026
1. Domestic VAT refund amendments: request your refund within five years
If a business does not apply for the refund on time, they lose their credit.
2. E-invoicing in the UAE
Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption.
3. More tax audits
Tax authorities are increasingly using data already available across multiple filings to identify audit risks.
4. More beneficial VAT and excise tax penalty regime
Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.
5. Greater emphasis on statutory audit
There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.
6. Further transfer pricing enforcement
Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes.
7. Limited time periods for audits
Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion.
8. Pillar 2 implementation
Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.
9. Reduced compliance obligations for imported goods and services
Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations.
10. Substance and CbC reporting focus
Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity.
Contributed by Thomas Vanhee and Hend Rashwan, Aurifer
Essentials
The flights
Etihad and Emirates fly direct from the UAE to Delhi from about Dh950 return including taxes.
The hotels
Double rooms at Tijara Fort-Palace cost from 6,670 rupees (Dh377), including breakfast.
Doubles at Fort Bishangarh cost from 29,030 rupees (Dh1,641), including breakfast. Doubles at Narendra Bhawan cost from 15,360 rupees (Dh869). Doubles at Chanoud Garh cost from 19,840 rupees (Dh1,122), full board. Doubles at Fort Begu cost from 10,000 rupees (Dh565), including breakfast.
The tours
Amar Grover travelled with Wild Frontiers. A tailor-made, nine-day itinerary via New Delhi, with one night in Tijara and two nights in each of the remaining properties, including car/driver, costs from £1,445 (Dh6,968) per person.
RACE CARD
6.30pm: Maiden (TB) Dh82,500 (Dirt) 1,200m
7.05pm: Maiden (TB) Dh82,500 (D) 1,900m
7.40pm: Handicap (TB) Dh102,500 (D) 2,000m
8.15pm: Conditions (TB) Dh120,000 (D) 1,600m
8.50pm: Handicap (TB) Dh95,000 (D) 1,600m
9.25pm: Handicap (TB) Dh87,500 (D) 1,400m
Who's who in Yemen conflict
Houthis: Iran-backed rebels who occupy Sanaa and run unrecognised government
Yemeni government: Exiled government in Aden led by eight-member Presidential Leadership Council
Southern Transitional Council: Faction in Yemeni government that seeks autonomy for the south
Habrish 'rebels': Tribal-backed forces feuding with STC over control of oil in government territory
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Biometrics: Touch ID, Face ID
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In the box: iPad mini, USB-C cable, 20W USB-C power adapter
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What is the FNC?
The Federal National Council is one of five federal authorities established by the UAE constitution. It held its first session on December 2, 1972, a year to the day after Federation.
It has 40 members, eight of whom are women. The members represent the UAE population through each of the emirates. Abu Dhabi and Dubai have eight members each, Sharjah and Ras al Khaimah six, and Ajman, Fujairah and Umm Al Quwain have four.
They bring Emirati issues to the council for debate and put those concerns to ministers summoned for questioning.
The FNC’s main functions include passing, amending or rejecting federal draft laws, discussing international treaties and agreements, and offering recommendations on general subjects raised during sessions.
Federal draft laws must first pass through the FNC for recommendations when members can amend the laws to suit the needs of citizens. The draft laws are then forwarded to the Cabinet for consideration and approval.
Since 2006, half of the members have been elected by UAE citizens to serve four-year terms and the other half are appointed by the Ruler’s Courts of the seven emirates.
In the 2015 elections, 78 of the 252 candidates were women. Women also represented 48 per cent of all voters and 67 per cent of the voters were under the age of 40.
TRAP
Starring: Josh Hartnett, Saleka Shyamalan, Ariel Donaghue
Director: M Night Shyamalan
Rating: 3/5
The low down on MPS
What is myofascial pain syndrome?
Myofascial pain syndrome refers to pain and inflammation in the body’s soft tissue. MPS is a chronic condition that affects the fascia (connective tissue that covers the muscles, which develops knots, also known as trigger points).
What are trigger points?
Trigger points are irritable knots in the soft tissue that covers muscle tissue. Through injury or overuse, muscle fibres contract as a reactive and protective measure, creating tension in the form of hard and, palpable nodules. Overuse and sustained posture are the main culprits in developing trigger points.
What is myofascial or trigger-point release?
Releasing these nodules requires a hands-on technique that involves applying gentle sustained pressure to release muscular shortness and tightness. This eliminates restrictions in connective tissue in orderto restore motion and alleviate pain. Therapy balls have proven effective at causing enough commotion in the tissue, prompting the release of these hard knots.
Auron Mein Kahan Dum Tha
Starring: Ajay Devgn, Tabu, Shantanu Maheshwari, Jimmy Shergill, Saiee Manjrekar
Director: Neeraj Pandey
Rating: 2.5/5
RESULTS
6.30pm Al Maktoum Challenge Round-1 Group One (PA) US$65,000 (Dirt) 1,600m
Winner RB Money To Burn, Fabrice Veron (jockey), Eric Lemartinel (trainer).
7.05pm Handicap (TB) $175,000 (Turf) 1,200m
Winner Ekhtiyaar, Jim Crowley, Doug Watson.
7.40pm UAE 2000 Guineas Trial Conditions (TB) $100,000 (D) 1,600m
Winner Commanding, Richard Mullen, Satish Seemar.
8.15pm Singspiel Stakes Group Two (TB) $250,000 (T) 1,800m
Winner Benbatl, Christophe Soumillon, Saeed bin Suroor.
8.50pm Handicap (TB) $135,000 (T) 1,600m
Winner Zakouski, William Buick, Charlie Appleby.
9.25pm Al Maktoum Challenge Round-1 Group Two (TB) $350,000 (D) 1,600m
Winner Kimbear, Pat Dobbs, Doug Watson.
10pm Dubai Trophy Conditions (TB) $100,000 (T) 1,200m
Winner Platinum Star, Christophe Soumillon, Saeed bin Suroor.
10.35pm Handicap (TB) $135,000 (T) 1,600m
Winner Key Victory, James Doyle, Charlie Appleby.
