• Emirates cabin crew in the airline's brown, white and red uniforms. Getty
    Emirates cabin crew in the airline's brown, white and red uniforms. Getty
  • Emirates was rated the world’s safest airline in January 2022 for the second year in a row. Reuters
    Emirates was rated the world’s safest airline in January 2022 for the second year in a row. Reuters
  • An Emirates Boeing 777-200LR aircraft mid-flight. Photo: Emirates
    An Emirates Boeing 777-200LR aircraft mid-flight. Photo: Emirates
  • Emirates airline's Boeing 777-300ER jets at Dubai International Airport. Reuters
    Emirates airline's Boeing 777-300ER jets at Dubai International Airport. Reuters
  • Travellers at Dubai International Airport's Terminal 3. Chris Whiteoak / The National
    Travellers at Dubai International Airport's Terminal 3. Chris Whiteoak / The National
  • Emirates has first and business class lounges around the world. Photos: Emirates
    Emirates has first and business class lounges around the world. Photos: Emirates
  • A fast-track gate that uses face and iris-recognition technology at Dubai International Airport. The biometric system is being used at 122 smart gates at the airport's arrival and departure terminals. AFP
    A fast-track gate that uses face and iris-recognition technology at Dubai International Airport. The biometric system is being used at 122 smart gates at the airport's arrival and departure terminals. AFP
  • An Emirates cabin crew staff member demonstrates new health and safety measures introduced after the onset of the Covid-19 pandemic. Photo: Emirates
    An Emirates cabin crew staff member demonstrates new health and safety measures introduced after the onset of the Covid-19 pandemic. Photo: Emirates
  • Emirates has fully enclosed private suites in first class. Photo: Emirates
    Emirates has fully enclosed private suites in first class. Photo: Emirates
  • An Emirates Airbus A380 aircraft on the tarmac at the 2021 Dubai Airshow. AFP
    An Emirates Airbus A380 aircraft on the tarmac at the 2021 Dubai Airshow. AFP
  • Emirates, Etihad, flydubai and Air Arabia aircraft perform a flypast over the UAE. Emirates
    Emirates, Etihad, flydubai and Air Arabia aircraft perform a flypast over the UAE. Emirates

Emirates aims to return to 100% of pre-pandemic operations and network capacity in 2023


Sarmad Khan
  • English
  • Arabic

Emirates, the world's largest long-haul airline, expects to return to 100 per cent of operations and network capacity in 2023 as demand for travel and tourism recovers.

The airline is in “good shape” in terms of moving to the next stage of recovery, it said.

Next year will be a “milestone” in terms of getting back to the level of operations where the airline had left it before the coronavirus pandemic, Emirates' chief operating officer Adnan Kazim told a media briefing on Tuesday.

The carrier is operating at 70 per cent of its pre-pandemic capacity and that will increase to 80 per cent before the end of the summer, he said.

Emirates expects its capacity to rise to 85 per cent by the beginning of its winter schedule in November.

“The focus remains on recovering the Emirates’ network and capacity, which will be the core,” Mr Kazim said. “For us, next year will be the year of full recovery — 100 per cent. That’s what we aim for.”

The Dubai-based airline posted a loss of Dh20.3 billion ($5.5bn) in the 2020-2021 fiscal year after the pandemic hit the aviation industry.

Most carriers received bailouts or a capital injection to cope with the worst crisis in the sector's history. Emirates received an injection of $3.1bn from the Dubai government.

Airport services provider Dnata received $218 million in relief from authorities during that fiscal year.

However, the demand for travel has bounced back strongly and the momentum has carried into this year. Emirates will record a “good set of results” for its fiscal year ended March 31, narrowing losses for the last 12 months.

The airline expects to return to profit in the next fiscal year, president Tim Clark said last month.

Emirates reported signs of recovery both in terms of seat factor and demand, Mr Kazim said.

“It’s very positive and that’s happening in all the sectors of the business that we are in today,” he said.

_____________________

Emirates airline through the years - in pictures

  • Guests board the first flight. It took off from Dubai to Karachi on October 25, 1985. Photo: Emirates
    Guests board the first flight. It took off from Dubai to Karachi on October 25, 1985. Photo: Emirates
  • Later in the year, Sheikh Mohammed bin Rashid gave Emirates two Boeing 727-200s. Courtesy Emirates
    Later in the year, Sheikh Mohammed bin Rashid gave Emirates two Boeing 727-200s. Courtesy Emirates
  • The first passengers board the inaugural Emirates flight in 1985. Courtesy Emirates
    The first passengers board the inaugural Emirates flight in 1985. Courtesy Emirates
  • A ticket stub from the airline's first flight. Courtesy Emirates
    A ticket stub from the airline's first flight. Courtesy Emirates
  • The red carpet was rolled out for the inaugural flight in 1985. Courtesy Emirates
    The red carpet was rolled out for the inaugural flight in 1985. Courtesy Emirates
  • The first flight departs the mainland and heads for India. Courtesy Emirates
    The first flight departs the mainland and heads for India. Courtesy Emirates
  • Sheikh Ahmed Al Maktoum, second from the left, became chairman of Emirates when the airline was launched. He was also appointed President of the Dubai Department of Civil Aviation in the same year. He is currently chairman and chief executive of Emirates Airline and Group. To the right is Maurice Flanagan. He moved to Dubai in 1978 to run dnata and later became managing director of Emirates airline and then of the Emirates Group. he stepped down as executive vice-chairman in 2013 and passed away earlier this year. Courtesy Emirates
    Sheikh Ahmed Al Maktoum, second from the left, became chairman of Emirates when the airline was launched. He was also appointed President of the Dubai Department of Civil Aviation in the same year. He is currently chairman and chief executive of Emirates Airline and Group. To the right is Maurice Flanagan. He moved to Dubai in 1978 to run dnata and later became managing director of Emirates airline and then of the Emirates Group. he stepped down as executive vice-chairman in 2013 and passed away earlier this year. Courtesy Emirates
  • The first flight arrives in Karachi. Courtesy Emirates
    The first flight arrives in Karachi. Courtesy Emirates
  • The crew on board an Emirates flight are all smiles. Emirates took delivery of its first bought aircraft, an Airbus 310 in 1987. The Airbus A310-300 was designed to Emirates specifications. Courtesy Emirates
    The crew on board an Emirates flight are all smiles. Emirates took delivery of its first bought aircraft, an Airbus 310 in 1987. The Airbus A310-300 was designed to Emirates specifications. Courtesy Emirates
  • Emirates cabin crew in the 1980s. The 1990 Emirates ordered three more Airbus A310-300s at the Asean Aerospace exhibition in Singapore. Then, in 1991, it began services to the busiest international hub in the world – London Heathrow before ordering seven Boeing 777s, with an option for seven more. Courtesy Emirates
    Emirates cabin crew in the 1980s. The 1990 Emirates ordered three more Airbus A310-300s at the Asean Aerospace exhibition in Singapore. Then, in 1991, it began services to the busiest international hub in the world – London Heathrow before ordering seven Boeing 777s, with an option for seven more. Courtesy Emirates
  • Sheikh Ahmed holds a phone onboard an Emirates flight in 1993. In 1992, Emirates became the first airline to install video systems in all seats in all classes throughout its Airbus fleet. In the same year it started flights to Charles de Gaulle in Paris and opened an exclusive Emirates terminal at Dubai International Airport. It also became the first airline to order a $20 million Airbus full-flight simulator. In 1993 it became the first airline to introduce telecommunications on all of its Airbus aircraft – in all three classes. The following year it was the first airline to equip an Airbus fleet with an on-flight fax facility. Courtesy Emirates
    Sheikh Ahmed holds a phone onboard an Emirates flight in 1993. In 1992, Emirates became the first airline to install video systems in all seats in all classes throughout its Airbus fleet. In the same year it started flights to Charles de Gaulle in Paris and opened an exclusive Emirates terminal at Dubai International Airport. It also became the first airline to order a $20 million Airbus full-flight simulator. In 1993 it became the first airline to introduce telecommunications on all of its Airbus aircraft – in all three classes. The following year it was the first airline to equip an Airbus fleet with an on-flight fax facility. Courtesy Emirates
  • Emirates' first video system pictured in 1992. Courtesy Emirates
    Emirates' first video system pictured in 1992. Courtesy Emirates
  • Passengers enjoy the new video system. Courtesy Emirates
    Passengers enjoy the new video system. Courtesy Emirates
  • First class passengers were able te recline and enjoy the visual entertainment from 1992. Courtesy Emirates
    First class passengers were able te recline and enjoy the visual entertainment from 1992. Courtesy Emirates
  • The video system included the soon-to-become classic film Home Alone. Courtesy Emirates
    The video system included the soon-to-become classic film Home Alone. Courtesy Emirates
  • A passenger adjusts the video system. In 1996, Emirates took delivery of its first Boeing 777-200 and became the first airline to show live footage of take-off and landing on its in-flight entertainment system. Courtesy Emirates
    A passenger adjusts the video system. In 1996, Emirates took delivery of its first Boeing 777-200 and became the first airline to show live footage of take-off and landing on its in-flight entertainment system. Courtesy Emirates
  • In 2000, Emirates was the first airline to sign up for the Airbus A380, pictured, when it ordered seven, with an option on five more, at the Farnborough Air Show. It also bought another six Boeing 777-300s. In 2001, it signed a £24 million deal to sponsor English Premiership football club Chelsea for four years, and announced a $15 billion order for 15 A380s, eight A340-600s, three A330s and 25 Boeing 777s. In 2003, it broke records at the Paris Air Show with an order for 71 aircraft at a cost of $19 billion. In the same year it launched ice, making it the first airline to offer more than 500 channels of in-flight entertainment on demand in all classes, the widest choice in the skies. In 2007, Captain Abbas Shaban, a UAE national, was the first pilot qualified to fly the A380, which the airline took delivery of in 2008. AFP
    In 2000, Emirates was the first airline to sign up for the Airbus A380, pictured, when it ordered seven, with an option on five more, at the Farnborough Air Show. It also bought another six Boeing 777-300s. In 2001, it signed a £24 million deal to sponsor English Premiership football club Chelsea for four years, and announced a $15 billion order for 15 A380s, eight A340-600s, three A330s and 25 Boeing 777s. In 2003, it broke records at the Paris Air Show with an order for 71 aircraft at a cost of $19 billion. In the same year it launched ice, making it the first airline to offer more than 500 channels of in-flight entertainment on demand in all classes, the widest choice in the skies. In 2007, Captain Abbas Shaban, a UAE national, was the first pilot qualified to fly the A380, which the airline took delivery of in 2008. AFP
  • Sheikh Mohammed Bin Rashid descends the stairs of an A380 cargo plane on arrival at Dubai World Central, Al Maktoum International Airport which opened on June 27, 2010 with the aim of becoming the world's busiest. Emirates SkyCargo moved its freighter operations to DWC in 2014. AP Photo
    Sheikh Mohammed Bin Rashid descends the stairs of an A380 cargo plane on arrival at Dubai World Central, Al Maktoum International Airport which opened on June 27, 2010 with the aim of becoming the world's busiest. Emirates SkyCargo moved its freighter operations to DWC in 2014. AP Photo
  • An Emirates A380 soars during the Dubai Air Show in 2013. That year Concourse A, the world’s first purpose built A380 concourse, opened its doors at Dubai International Airport. The giant building with 20 A380 gates was over 800 metres long. Emirates rewrote aviation history with an order for 200 aircraft – 150 Boeing 777Xs and 50 A380s, costing $99 billion. AFP
    An Emirates A380 soars during the Dubai Air Show in 2013. That year Concourse A, the world’s first purpose built A380 concourse, opened its doors at Dubai International Airport. The giant building with 20 A380 gates was over 800 metres long. Emirates rewrote aviation history with an order for 200 aircraft – 150 Boeing 777Xs and 50 A380s, costing $99 billion. AFP
  • Dubai International Airport is now the busiest in the world for international passenger traffic. It projects annual passenger traffic of 79 million for 2015. Pawan Singh / The National
    Dubai International Airport is now the busiest in the world for international passenger traffic. It projects annual passenger traffic of 79 million for 2015. Pawan Singh / The National
  • Tim Clark became Emirates president in 2003, having joined in 1985 as head of airline planning. He has seen Emirates’ brand value grow for four consecutive years to $6.6 billion with the airline named the most valuable airline brand in the world. It now has a cabin crew of more than 20,000. Pawan Singh / The National
    Tim Clark became Emirates president in 2003, having joined in 1985 as head of airline planning. He has seen Emirates’ brand value grow for four consecutive years to $6.6 billion with the airline named the most valuable airline brand in the world. It now has a cabin crew of more than 20,000. Pawan Singh / The National
  • Emirates, now with a route network of 140 cities, and 267 aircraft on order worth $128 billion, rolled out its new television advert featuring Friends star Jennifer Aniston earlier this month. Courtesy Emirates
    Emirates, now with a route network of 140 cities, and 267 aircraft on order worth $128 billion, rolled out its new television advert featuring Friends star Jennifer Aniston earlier this month. Courtesy Emirates

_____________________

Emirates serves about 130 destinations, more than 90 per cent of its network, which will expand to 100 per cent of its pre-pandemic level in 2023.

The airline has almost 140 Boeing 777 aircraft in operation and 70 Airbus A380s superjumbos — a number which Mr Kazim expects to “ramp up before the end of the financial year”.

It is in talks with plane builders Boeing and Airbus for delays to deliveries of Boeing 787 and 777X jets as well as the Airbus A350 aircraft it has on order.

Emirates is spending about $1.3bn on retrofitting the 120 jets from its fleet of Boeing 777 ER and Airbus A380 aircraft as it now plans to keep some planes longer than planned.

“We have 67 of A380s and the remaining are [Boeing] 777s,” Mr Kazim said.

The airline’s cargo business is also holding up well despite geopolitical headwinds and more coronavirus outbreaks in China.

“We haven’t seen any difference in that [demand]. Still, the number is solid, still revenue for cargo [is] standing, as we have seen during the peak time last year and the year before that,” Mr Kazim said.

The airline is optimistic about growth prospects, helped by a pickup in the Dubai’s travel and tourism sector.

Emirates is working closely with the Dubai Corporation for Tourism & Commerce Marketing to improve growth in the sector.

Dubai, the tourism and commercial hub of the Middle East, was among the first destinations to open up for tourists in 2020 and stayed open with robust safety measures, which gave “confidence to global travelling population in the destination”, Issam Kazim, chief executive of DTCM, said while announcing the details of the Arabian Travel Market, which will be held in Dubai next month.

Dubai has concluded a successful Expo 2020 with 24 million visitors in six months, demonstrating the resilience of the emirate as a tourism centre, he said.

“It was successful event in its own right let alone it is coming on the back of a global pandemic,” Mr Kazim said.

The emirate had 7.3 million international visitors last year, and the authorities aim to surpass that number this year.

Dubai has started with 2.2 million visitors in the first two months of 2022, “showing that the energy is coming back”, he said.

DTCM is working on some key markets that still have not opened or have not “come back to their full scale”, he said.

If you go

The flights

Fly direct to London from the UAE with Etihad, Emirates, British Airways or Virgin Atlantic from about Dh2,500 return including taxes. 

The hotel

Rooms at the convenient and art-conscious Andaz London Liverpool Street cost from £167 (Dh800) per night including taxes.

The tour

The Shoreditch Street Art Tour costs from £15 (Dh73) per person for approximately three hours. 

The specs

  Engine: 2-litre or 3-litre 4Motion all-wheel-drive Power: 250Nm (2-litre); 340 (3-litre) Torque: 450Nm Transmission: 8-speed automatic Starting price: From Dh212,000 On sale: Now

If you go

The flights

There are direct flights from Dubai to Sofia with FlyDubai (www.flydubai.com) and Wizz Air (www.wizzair.com), from Dh1,164 and Dh822 return including taxes, respectively.

The trip

Plovdiv is 150km from Sofia, with an hourly bus service taking around 2 hours and costing $16 (Dh58). The Rhodopes can be reached from Sofia in between 2-4hours.

The trip was organised by Bulguides (www.bulguides.com), which organises guided trips throughout Bulgaria. Guiding, accommodation, food and transfers from Plovdiv to the mountains and back costs around 170 USD for a four-day, three-night trip.

 

THE APPRENTICE

Director: Ali Abbasi

Starring: Sebastian Stan, Maria Bakalova, Jeremy Strong

Rating: 3/5

Star%20Wars%3A%20Episode%20I%20%E2%80%93%20The%20Phantom%20Menace
%3Cp%3E%3Cstrong%3EDeveloper%3A%3C%2Fstrong%3E%20Big%20Ape%20Productions%3Cbr%3E%3Cstrong%3EPublisher%3A%3C%2Fstrong%3E%20LucasArts%3Cbr%3E%3Cstrong%3EConsoles%3A%3C%2Fstrong%3E%20PC%2C%20PlayStation%3Cbr%3E%3Cstrong%3ERating%3A%3C%2Fstrong%3E%202%2F5%3C%2Fp%3E%0A
Results for Stage 2

Stage 2 Yas Island to Abu Dhabi, 184 km, Road race

Overall leader: Primoz Roglic SLO (Team Jumbo - Visma)

Stage winners: 1. Fernando Gaviria COL (UAE Team Emirates) 2. Elia Viviani ITA (Deceuninck - Quick-Step) 3. Caleb Ewan AUS (Lotto - Soudal)

Company profile

Name: Tharb

Started: December 2016

Founder: Eisa Alsubousi

Based: Abu Dhabi

Sector: Luxury leather goods

Initial investment: Dh150,000 from personal savings

 

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

UK’s AI plan
  • AI ambassadors such as MIT economist Simon Johnson, Monzo cofounder Tom Blomfield and Google DeepMind’s Raia Hadsell
  • £10bn AI growth zone in South Wales to create 5,000 jobs
  • £100m of government support for startups building AI hardware products
  • £250m to train new AI models
The specs: 2018 Nissan 370Z Nismo

The specs: 2018 Nissan 370Z Nismo
Price, base / as tested: Dh182,178
Engine: 3.7-litre V6
Power: 350hp @ 7,400rpm
Torque: 374Nm @ 5,200rpm
Transmission: Seven-speed automatic
​​​​​​​Fuel consumption, combined: 10.5L / 100km

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

Dolittle

Director: Stephen Gaghan

Stars: Robert Downey Jr, Michael Sheen

One-and-a-half out of five stars

WOMAN AND CHILD

Director: Saeed Roustaee

Starring: Parinaz Izadyar, Payman Maadi

Rating: 4/5

Best Foreign Language Film nominees

Capernaum (Lebanon)

Cold War (Poland)

Never Look Away (Germany)

Roma (Mexico)

Shoplifters (Japan)

The burning issue

The internal combustion engine is facing a watershed moment – major manufacturer Volvo is to stop producing petroleum-powered vehicles by 2021 and countries in Europe, including the UK, have vowed to ban their sale before 2040. The National takes a look at the story of one of the most successful technologies of the last 100 years and how it has impacted life in the UAE.

Read part three: the age of the electric vehicle begins

Read part two: how climate change drove the race for an alternative 

Read part one: how cars came to the UAE

Some of Darwish's last words

"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008

His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.

Updated: April 26, 2022, 2:02 PM