London's Heathrow Airport has been hit by four-hour queues over the Easter period, partly due to checks on new staff. Reuters
London's Heathrow Airport has been hit by four-hour queues over the Easter period, partly due to checks on new staff. Reuters
London's Heathrow Airport has been hit by four-hour queues over the Easter period, partly due to checks on new staff. Reuters
London's Heathrow Airport has been hit by four-hour queues over the Easter period, partly due to checks on new staff. Reuters

Heathrow and other UK airports to relax counter-terrorism security checks on staff


  • English
  • Arabic

UK airports are set to relax counter-terrorism security checks on new staff, in an attempt to ease shortages that have contributed to travel chaos over the Easter period.

London's Heathrow Airport has been hit by four-hour queues and flight delays. It blamed the upheaval last week on coronavirus checks, but it has been compounded by high levels of Covid-19 sickness and resurgent passenger numbers following the ending of UK travel restrictions in March.

In the rush to secure more staff and mitigate the security-check obstacle, last week British Airways offered £1,000 ($1,300) “welcome bonuses” to cabin crew with safety clearances.

Now the UK government is seeking to alleviate the problem by allowing unvetted staff to train on airport premises in the coming weeks.

The news was revealed in a letter by UK aviation minister Robert Courts leaked to the The Telegraph. In the letter, he also said the training intake would not be allowed access to aircraft and runways.

At the moment, the UK Department for Transport can take up to 30 weeks to complete security checks — double the allotted time.

Budget UK airline easyJet is currently awaiting DfT clearance for 100 new employees.

EasyJet chief executive Johan Lundgren said the delay had contributed to the spate of flight cancellations.

“I understand the DfT and the ministers are doing what they can to accelerate and speed this up — which we find very constructive — but [the delay] definitely has had an impact.”

EasyJet chief executive Johan Lundgren, right, on a flight last year, when empty, not crowded, airports were the problem. Reuters
EasyJet chief executive Johan Lundgren, right, on a flight last year, when empty, not crowded, airports were the problem. Reuters

Mr Courts said an onerous vetting process was a vestige of the UK's membership of the EU.

“As the law on background checks was retained after the European Union exit, ministers do not have the powers to alleviate, as they do under other categories of aviation security regulation.”

The UK government said it was looking to “speed up job reference checks”, but had to balance this with the need to keep people safe.

While the rush to book holidays, coronavirus checks and sickness created a perfect storm for the industry, it hasn't stopped travel experts from criticising the chaotic scenes.

  • Queues at Manchester Airport on Thursday morning. Bosses at Heathrow and Manchester airports are braced for a nightmare weekend as staff shortages look likely to hamper what is expected to be the travel industry’s busiest day of the year to date. Photo: Richard James
    Queues at Manchester Airport on Thursday morning. Bosses at Heathrow and Manchester airports are braced for a nightmare weekend as staff shortages look likely to hamper what is expected to be the travel industry’s busiest day of the year to date. Photo: Richard James
  • A busy Manchester Airport on Tuesday morning. Photo: Megan Thwaites / Twitter
    A busy Manchester Airport on Tuesday morning. Photo: Megan Thwaites / Twitter
  • Long queues of passengers snaked around Heathrow Airport in London. Photo: Jessica Oliver / Twitter
    Long queues of passengers snaked around Heathrow Airport in London. Photo: Jessica Oliver / Twitter
  • Manchester Airport, as seen on Monday morning, is hit by setbacks as the busy holiday season kicks off. Photo: Gareth Melling's Twitter
    Manchester Airport, as seen on Monday morning, is hit by setbacks as the busy holiday season kicks off. Photo: Gareth Melling's Twitter
  • People queuing to go through security at Heathrow Terminal 2. PA
    People queuing to go through security at Heathrow Terminal 2. PA
  • People queue to check-in at Heathrow Terminal 5. PA
    People queue to check-in at Heathrow Terminal 5. PA
  • One passenger at the airport said it took two hours to clear check-in at Manchester Airport. Photo: Luke Maher's Twitter
    One passenger at the airport said it took two hours to clear check-in at Manchester Airport. Photo: Luke Maher's Twitter
  • Queues at Manchester Airport's Terminal 2. Photo: @LancsHT/Twitter
    Queues at Manchester Airport's Terminal 2. Photo: @LancsHT/Twitter
  • Passengers queue for security screening in the departures area of Terminal 2 at Manchester Airport. Reuters
    Passengers queue for security screening in the departures area of Terminal 2 at Manchester Airport. Reuters
  • Heathrow Airport's Terminal 2 is crammed with people Photo: Twitter
    Heathrow Airport's Terminal 2 is crammed with people Photo: Twitter
  • One passenger said it took three and a half hours to check in a single suitcase. Photo: Martin Duggan's Twitter
    One passenger said it took three and a half hours to check in a single suitcase. Photo: Martin Duggan's Twitter
  • Passengers wait at border control of Heathrow Terminal 2. Photo: Martin Duggan's Twitter
    Passengers wait at border control of Heathrow Terminal 2. Photo: Martin Duggan's Twitter
  • A packed Heathrow Terminal 2 check-in hall. Photo: Twitter
    A packed Heathrow Terminal 2 check-in hall. Photo: Twitter
  • Passengers shared photos showing corridors packed with people. Photo: Twitter
    Passengers shared photos showing corridors packed with people. Photo: Twitter
  • Arrivals queue at Heathrow Airport. Photo: Sven Kili's Twitter
    Arrivals queue at Heathrow Airport. Photo: Sven Kili's Twitter

“Lessons should be learnt from the travel shambles this Easter,” said Rory Boland, editor of Which? Travel.

“With many in the industry predicting a busy summer, the government must work with airlines and airports to ensure they have the resources and capacity to handle increased passenger numbers, as there can be no excuse for a repeat of these failings.”

TYPES%20OF%20ONLINE%20GIG%20WORK
%3Cp%3E%3Cstrong%3EDesign%2C%20multimedia%20and%20creative%20work%3A%20%3C%2Fstrong%3ELogo%20design%2C%20website%20design%2C%20visualisations%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EBusiness%20and%20professional%20management%3A%20%3C%2Fstrong%3ELegal%20or%20management%20consulting%2C%20architecture%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EBusiness%20and%20professional%20support%3A%20%3C%2Fstrong%3EResearch%20support%2C%20proofreading%2C%20bookkeeping%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ESales%20and%20marketing%20support%3A%20%3C%2Fstrong%3ESearch%20engine%20optimisation%2C%20social%20media%20marketing%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EData%20entry%2C%20administrative%2C%20and%20clerical%3A%20%3C%2Fstrong%3EData%20entry%20tasks%2C%20virtual%20assistants%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EIT%2C%20software%20development%20and%20tech%3A%20%3C%2Fstrong%3EData%20analyst%2C%20back-end%20or%20front-end%20developers%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EWriting%20and%20translation%3A%20%3C%2Fstrong%3EContent%20writing%2C%20ghost%20writing%2C%20translation%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EOnline%20microtasks%3A%20%3C%2Fstrong%3EImage%20tagging%2C%20surveys%3C%2Fp%3E%0A%3Cp%3E%3Cem%3ESource%3A%20World%20Bank%3C%2Fem%3E%3C%2Fp%3E%0A
At a glance

Fixtures All matches start at 9.30am, at ICC Academy, Dubai. Admission is free

Thursday UAE v Ireland; Saturday UAE v Ireland; Jan 21 UAE v Scotland; Jan 23 UAE v Scotland

UAE squad Rohan Mustafa (c), Ashfaq Ahmed, Ghulam Shabber, Rameez Shahzad, Mohammed Boota, Mohammed Usman, Adnan Mufti, Shaiman Anwar, Ahmed Raza, Imran Haider, Qadeer Ahmed, Mohammed Naveed, Amir Hayat, Zahoor Khan

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

Updated: April 18, 2022, 12:44 PM