Hydra CEO to investors: "I apologize"

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The live Q-and-A with

Sulaiman al Fahim

, chief executive of

Hydra Properties

, is underway right now.

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Already, he has apologised to buyers at Hydra Village. Here's the full excerpt:

... it is clear that the communication has not been adequate. These projects were launched during the boom. We have hired a dedicated team to deal with these issues - but let me take this opportunity to personally apologise to all Hydra investors who have had poor customer service. I can assure you that from now onwards, this will be a thing of the past. I am also today giving you my personal email which is ceo@hydraproperties.com on which you are welcome to personally contact me if you are experiencing problems with the service.