Instagram resolved the issue that left a seemingly large number of users locked out of their accounts October 31, 2022. AP Photo
Instagram resolved the issue that left a seemingly large number of users locked out of their accounts October 31, 2022. AP Photo
Instagram resolved the issue that left a seemingly large number of users locked out of their accounts October 31, 2022. AP Photo
Instagram resolved the issue that left a seemingly large number of users locked out of their accounts October 31, 2022. AP Photo

Instagram 'resolves bug' causing suspended accounts and lost followers


Katy Gillett
  • English
  • Arabic

Instagram has fixed the issue that caused the app to crash, suspend accounts and drop followers for users across the world.

The social media platform's communication team announced on Tuesday that it has "resolved this bug".

"It was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers," the team wrote on Twitter. "Sorry!"

On Monday, the company issued a statement on Twitter following reports that the app was experiencing a glitch that has left users unable to gain access to their accounts.

“We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologise for the inconvenience. #instagramdown,” the company said in its tweet.

Website Downdetector, which tracks issues with social media sites, said the problems started shortly after 4pm UAE time, with a huge spike at about 5pm.

The issues affected users around the globe and Downdetector showed a high number of complaints from users in Dubai and Abu Dhabi.

“Did anyone else's Instagram just get suspended for no reason? And now Instagram won't even bother to let you appeal it just gives you an error?” one user wrote.

“My Instagram account has just lost 1,000 followers in one go. Is this happening to anyone else #instagramdown,” another user complained.

Other users reported a surge in “bot accounts” following them and finding that names of their group chats have disappeared.

The hashtag #Instagramdown was trending on Twitter.

Some users were still complaining of having issues even after Instagram had said it fixed the problem, however, with people sharing their frustration on Twitter and saying they were not receiving a text code they needed to log back in.

On Tuesday morning, Downdetector was still saying user reports indicate possible problems with the social media app.

The issues come a week after fellow Meta-owned platform WhatsApp faced issues, with users unable to send and receive messages for more than two hours on Tuesday.

The issue affected users around the globe, with more than 10,000 people in the UAE reporting problems.

Long read

Mageed Yahia, director of WFP in UAE: Coronavirus knows no borders, and neither should the response

The biog

Family: He is the youngest of five brothers, of whom two are dentists. 

Celebrities he worked on: Fabio Canavaro, Lojain Omran, RedOne, Saber Al Rabai.

Where he works: Liberty Dental Clinic 

$1,000 award for 1,000 days on madrasa portal

Daily cash awards of $1,000 dollars will sweeten the Madrasa e-learning project by tempting more pupils to an education portal to deepen their understanding of math and sciences.

School children are required to watch an educational video each day and answer a question related to it. They then enter into a raffle draw for the $1,000 prize.

“We are targeting everyone who wants to learn. This will be $1,000 for 1,000 days so there will be a winner every day for 1,000 days,” said Sara Al Nuaimi, project manager of the Madrasa e-learning platform that was launched on Tuesday by the Vice President and Ruler of Dubai, to reach Arab pupils from kindergarten to grade 12 with educational videos.  

“The objective of the Madrasa is to become the number one reference for all Arab students in the world. The 5,000 videos we have online is just the beginning, we have big ambitions. Today in the Arab world there are 50 million students. We want to reach everyone who is willing to learn.”

Oscars in the UAE

The 90th Academy Awards will be aired in the UAE from 3.30am on Monday, March 5 on OSN, with the ceremony starting at 5am

The specs
 
Engine: 3.0-litre six-cylinder turbo
Power: 398hp from 5,250rpm
Torque: 580Nm at 1,900-4,800rpm
Transmission: Eight-speed auto
Fuel economy, combined: 6.5L/100km
On sale: December
Price: From Dh330,000 (estimate)
Tips for taking the metro

- set out well ahead of time

- make sure you have at least Dh15 on you Nol card, as there could be big queues for top-up machines

- enter the right cabin. The train may be too busy to move between carriages once you're on

- don't carry too much luggage and tuck it under a seat to make room for fellow passengers

Wicked
Director: Jon M Chu
Stars: Cynthia Erivo, Ariana Grande, Jonathan Bailey
Rating: 4/5
The Orwell Prize for Political Writing

Twelve books were longlisted for The Orwell Prize for Political Writing. The non-fiction works cover various themes from education, gender bias, and the environment to surveillance and political power. Some of the books that made it to the non-fiction longlist include: 

  • Appeasing Hitler: Chamberlain, Churchill and the Road to War by Tim Bouverie
  • Some Kids I Taught and What They Taught Me by Kate Clanchy
  • Invisible Women: Exposing Data Bias in a World Designed for Men by Caroline Criado Perez
  • Follow Me, Akhi: The Online World of British Muslims by Hussein Kesvani
  • Guest House for Young Widows: Among the Women of ISIS by Azadeh Moaveni
Favourite things

Luxury: Enjoys window shopping for high-end bags and jewellery

Discount: She works in luxury retail, but is careful about spending, waits for sales, festivals and only buys on discount

University: The only person in her family to go to college, Jiang secured a bachelor’s degree in business management in China

Masters: Studying part-time for a master’s degree in international business marketing in Dubai

Vacation: Heads back home to see family in China

Community work: Member of the Chinese Business Women’s Association of the UAE to encourage other women entrepreneurs

Simran

Director Hansal Mehta

Stars: Kangana Ranaut, Soham Shah, Esha Tiwari Pandey

Three stars

Company%20Profile
%3Cp%3E%3Cstrong%3ECompany%20name%3A%3C%2Fstrong%3E%20myZoi%3Cbr%3E%3Cstrong%3EStarted%3A%3C%2Fstrong%3E%202021%3Cbr%3E%3Cstrong%3EFounders%3A%3C%2Fstrong%3E%20Syed%20Ali%2C%20Christian%20Buchholz%2C%20Shanawaz%20Rouf%2C%20Arsalan%20Siddiqui%2C%20Nabid%20Hassan%3Cbr%3E%3Cstrong%3EBased%3A%3C%2Fstrong%3E%20UAE%3Cbr%3E%3Cstrong%3ENumber%20of%20staff%3A%3C%2Fstrong%3E%2037%3Cbr%3E%3Cstrong%3EInvestment%3A%3C%2Fstrong%3E%20Initial%20undisclosed%20funding%20from%20SC%20Ventures%3B%20second%20round%20of%20funding%20totalling%20%2414%20million%20from%20a%20consortium%20of%20SBI%2C%20a%20Japanese%20VC%20firm%2C%20and%20SC%20Venture%3C%2Fp%3E%0A
FIXTURES

Saturday
5.30pm: Shabab Al Ahli v Al Wahda
5.30pm: Khorfakkan v Baniyas
8.15pm: Hatta v Ajman
8.15pm: Sharjah v Al Ain
Sunday
5.30pm: Kalba v Al Jazira
5.30pm: Fujairah v Al Dhafra
8.15pm: Al Nasr v Al Wasl

ESSENTIALS

The flights 
Fly Etihad or Emirates from the UAE to Moscow from 2,763 return per person return including taxes. 
Where to stay 
Trips on the Golden Eagle Trans-Siberian cost from US$16,995 (Dh62,414) per person, based on two sharing.

PROFILE OF INVYGO

Started: 2018

Founders: Eslam Hussein and Pulkit Ganjoo

Based: Dubai

Sector: Transport

Size: 9 employees

Investment: $1,275,000

Investors: Class 5 Global, Equitrust, Gulf Islamic Investments, Kairos K50 and William Zeqiri

Updated: November 01, 2022, 4:21 AM