British Airways employees are set to receive a financial boost. Getty
British Airways employees are set to receive a financial boost. Getty
British Airways employees are set to receive a financial boost. Getty
British Airways employees are set to receive a financial boost. Getty

British Airways hands pilots and crew one-off bonuses to rebuild morale


Alice Haine
  • English
  • Arabic

British Airways plans to award one-off bonuses to its pilots, cabin crew and ground staff as the airline strives to rebuild morale among its 20,000 employees.

The UK flag carrier will give a 10 per cent bonus as a “gesture of thanks” to its operational employees, which includes flight attendants and ground staff.

Pilots will receive a 5 per cent bonus – the equivalent of £7,500 ($10,168) for those on a salary of £150,000 – in separate negotiations with their union, the British Airline Pilots Association. The lower rate is believed to be reflect their higher pay.

The inflation-beating payments are part of pledge from BA chief executive Sean Doyle, who took on the role in October 2020, to boost staff morale during the crisis and help improve services for passengers.

Inflation rose 5.5 per cent in January, as Britain faces a cost-of-living crisis amid soaring energy bills and rising taxation.

Staff need to be put “back at the heart of the company” Mr Doyle said in an interview last month, although he added that “honest conversations about what it takes to compete” are needed in the aviation sector.

Cabin crew salaries have risen throughout the airline industry in recent months as carriers compete to fill vacancies.

The easing of coronavirus restrictions has encourage more travellers to return to the sector since the hammering it took at the onset of the pandemic.

The industry is now “optimistic” about the outlook for 2022 as Omicron-related restrictions ease.

Annual passenger traffic returned to 42 per cent of 2019 levels last year and cargo volumes rose 7 per cent from 2019, the International Air Transport Association said.

Skilled workers abandoned aviation sector early in the pandemic, many of whom left their jobs permanently in search of more stable employment.

Many airlines were forced to restructure as government-imposed travel restrictions caused uncertainty.

Last month, Ryanair chief executive Ryan O’Leary said the airline paid its cabin crew up to £40,000 a year, “significantly ahead of hospitality … [and] retail”.

“It’s probably double or triple of what food makers are earning,” he said.

British Airways’ bid to sweeten relations with staff and stop them hunting for more lucrative roles, comes as Britain experiences a labour crisis with vacancies surging to a record high of of 1.298 million in the three months through January amid a labour shortage and cost-of-living crisis which is encouraging workers to seek out better-paid jobs.

In December, BA was forced to pay its ground staff at London Heathrow double the usual rate to lure them back to work.

Mr Doyle’s olive branch to his staff came after former chief executive Alex Cruz laid off 10,000 staff when the airline sought to cut costs at the height of the pandemic.

Politicians called the airline a “national disgrace”.

In October, BA went on a hiring spree to recruit cabin crew to work this summer.

At the time, the airline said it had already contacted former employees who were made redundant in 2020 and had expressed interest in returning to their roles.

Unions have yet to formally discuss the bonus proposal with members, according to sources, and have until the end of the month to respond.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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One 45-minute class per week in Standard Arabic is not sufficient

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Top tips

Create and maintain a strong bond between yourself and your child, through sensitivity, responsiveness, touch, talk and play. “The bond you have with your kids is the blueprint for the relationships they will have later on in life,” says Dr Sarah Rasmi, a psychologist.
Set a good example. Practise what you preach, so if you want to raise kind children, they need to see you being kind and hear you explaining to them what kindness is. So, “narrate your behaviour”.
Praise the positive rather than focusing on the negative. Catch them when they’re being good and acknowledge it.
Show empathy towards your child’s needs as well as your own. Take care of yourself so that you can be calm, loving and respectful, rather than angry and frustrated.
Be open to communication, goal-setting and problem-solving, says Dr Thoraiya Kanafani. “It is important to recognise that there is a fine line between positive parenting and becoming parents who overanalyse their children and provide more emotional context than what is in the child’s emotional development to understand.”
 

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Updated: February 16, 2022, 11:48 AM