Some of the alleged scams were advertised on Facebook. Getty
Some of the alleged scams were advertised on Facebook. Getty
Some of the alleged scams were advertised on Facebook. Getty
Some of the alleged scams were advertised on Facebook. Getty

Facebook to ban 'wider category of hateful content' in ads after boycott


Nicky Harley
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Facebook says it will ban a "wider category of hateful conduct" in ads as the embattled social media giant moved to respond to widening protests over its handling of inflammatory posts.

Chief executive Mark Zuckerberg said Facebook will add tags to posts that are "newsworthy" but violate platform rules - following the lead of Twitter, which has used such labels on tweets from US President Donald Trump.

The move comes as Unilever joined a growing list of firms on Friday to boycott Facebook  as part of a protest by activists seeking tougher action by Facebook on content promoting discrimination and violence.

The new policy on hateful content in ads will "prohibit claims that people from a specific race, ethnicity, national origin, religious affiliation, caste, sexual orientation, gender identity or immigration status are a threat to the physical safety, health or survival of others," Mr Zuckerberg said on his Facebook page.

"We're also expanding our policies to better protect immigrants, migrants, refugees and asylum seekers from ads suggesting these groups are inferior or expressing contempt, dismissal or disgust directed at them."

Earlier on Friday Unilever had said it would stop advertising on Facebook, Instagram and Twitter in the United States for the rest of the year.

The consumer goods company, which owns brands including Dove Soap and Lipton tea, joins a growing advertising boycott against Facebook as part of the Stop Hate for Profit campaign started by US civil rights groups after the death of George Floyd.

The effort is calling on Facebook, which owns Instagram, to do more to stop hate speech and misinformation.

Shares of Facebook and Twitter both fell more than seven per cent.

"Continuing to advertise on these platforms at this time would not add value to people and society. We will be monitoring ongoing and will revisit our current position if necessary," Unilever said in a statement.

The Stop Hate for Profit campaign asks businesses not to advertise on Facebook's services in July.

It focuses on specific recommendations for Facebook, though Twitter has also long been under pressure to clean up alleged abuses and misinformation on its platform.

"We have developed policies and platform capabilities designed to protect and serve the public conversation, and as always, are committed to amplifying voices from under-represented communities and marginalized groups," said Sarah Personette, vice president for Twitter's Global Client Solutions.

"We are respectful of our partners' decisions and will continue to work and communicate closely with them during this time."

More than 90 advertisers including Verizon Communications and The North Face, a unit of VF Corp, have joined the campaign, according to a list by ad activism group Sleeping Giants, a partner in the campaign.

Earlier this week, ice-cream maker Ben & Jerry's, a unit of Unilever, said it would pull its Facebook and Instagram ads in the United States.

In an earlier statement, a Facebook spokeswoman had pointed to its civil rights audit and investments in Artificial Intelligence that allow it to find and take action on hate speech.

"We know we have more work to do, and we'll continue to work with civil rights groups, GARM, and other experts to develop even more tools, technology and policies to continue this fight," she said, referring to the Global Alliance for Responsible Media.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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