NEW DELHI // Sridhar Joshi has had a lifelong love of Indian trains. A 20-year veteran of the Indian Railways Fan Club Association, he rides just for fun, memorising locomotive codes and hanging around railway sheds.
But even Mr Joshi, who works at Servion, a customer service firm in Chennai, admits the object of his affections is ailing.
"The decline has been perceptible, in terms of safety, train conditions and finance," he said.
Mr Joshi's recent trip from Chennai to Bangalore only made his criticisms sharper. Passengers without tickets filled a reserved coach and were not evicted, he said. The toilets were filthy, the food was awful, and railway staff threw rubbish out of the train's windows.
On a connecting train to the town of Hubli, he said, "the number of mice and cockroaches outnumbered the passengers" in his coach. "I eventually made it to my destination two hours late, missing my appointment."
The 160-year-old Indian Railways, with more than 114,000 kilometres of track running through 7,500 stations, is the fourth largest rail network in the world. Owned and operated by the central government, it has long been the backbone of India's transportation network, especially through the 20th century, when robust national and regional motorways were absent.
But as horror stories like that of Mr Joshi continue to multiply, analysts predict dire times ahead for the railway.
"Last year, I wrote a column saying that the Railways was in danger of slipping into a coma," said Akhileshwar Sahay, a transport and infrastructure analyst who is now an adviser to the Delhi Metro. "This year, I'd say the Railways has actually slipped into its coma."
In addition to running a dilapidated fleet with an alarming lack of facilities, as Mr Joshi says, the railway is mired in concerns over a lack of safety.
This year, there have been nine accidents. The most recent, which happened three weeks ago in Penukonda, Andar Pradesh, was also the most deadly, killing 25 people and injured more than 70. More than 50 people have died in train accidents so far this year.
"A large part of the Railways' capacity was built during the British era, and new capacity needs to be created" said S Ramnarayan, a professor at the Indian School of Business in Hyderabad. "The country is growing, in terms of economy and population. The Railways needs a big, bold vision, and it doesn't have one."
This year two government-appointed committees submitted reports on the safety and modernisation of the Indian Railways.
Both reports stressed the need for immediate heavy government investment into the Railways. The committee on rail safety, headed by Anil Kakodkar, the former chairman of the Atomic Energy Commission, called for an injection of 1 trillion rupees (Dh65.64 billion) over the next five years to significantly improve safety standards.
The committee on modernisation, even more ambitiously, reported that the agency would need another 9 trillion rupees over the next five years "as the current operations have gone sick". The money would overhaul tracks and trains, signalling and communications systems and also initiate high-speed rail services. But this money will be very difficult to find, especially from a government running a large fiscal deficit. This year, for instance, when the railway ministry asked for a one-time grant of 280 billion rupees - in addition to its regular budgetary support - it was turned down.
Mr Kakodkar, in his report, wrote that, financially, the Indian Railways "is at the brink of collapse unless some concrete measures are taken".
To be sure, as more Indians become mobile, and as the need for cargo services increases, the railroad's revenues are climbing steadily.
However in 2010-11, the Associated Chambers of Commerce and Industry of India (ASSOCHAM), a trade organisation, said in a report that the Indian Railways lost 140 billion rupees on its passenger traffic. "The core problem," the group said, "is that its losses mount with rising passenger traffic" - because ticket prices remain static even as expenses have mounted.
At one point during the 2011-12 fiscal year, a report by India's comptroller revealed that the Indian Railways' cash reserves had stood at just 7.5 million rupees before staging a recovery.
One solution for adding revenues involves raising passenger ticket fares. But political populism has often derailed this idea.
In his budget presented this year, Dinesh Trivedi, the railway minister and a member of the Trinamool Congress, a coalition party, attempted to raise ticket prices - by an amount that worked out to between 0.02-0.30 rupees per kilometre of travel.
It was the first price rise floated by a railway minister in nine years, but it generated intense political criticism, with several parties decrying the move as "anti-poor".
Even Mr Trivedi's party chief, Mamata Banerjee, demanded that he be removed from his post. He was duly shunted out, and his replacement announced a rollback of the proposed fare hikes.
"The Indian Railways is seen as a cow, and everyone is milking this cow," Mr Ramnarayan, the professor, said, when asked about raising ticket rates. "But who is going to feed the cow something? The cow needs sustenance too."
A marginal hike in fares will not solve the railroad's problems, he said, but it would have strong symbolic value.
"If a minister can't even raise the fares, then people will start to believe that nothing can be done for the Railways. They'll think: 'Why even try?' That is the larger meaning people derive from an action like this."
ssubramanian@thenational.ae
The bio
Favourite book: The Alchemist by Paulo Coelho
Favourite travel destination: Maldives and south of France
Favourite pastime: Family and friends, meditation, discovering new cuisines
Favourite Movie: Joker (2019). I didn’t like it while I was watching it but then afterwards I loved it. I loved the psychology behind it.
Favourite Author: My father for sure
Favourite Artist: Damien Hurst
More from Rashmee Roshan Lall
The biog:
Languages: Arabic, Farsi, Hindi, basic Russian
Favourite food: Pizza
Best food on the road: rice
Favourite colour: silver
Favourite bike: Gold Wing, Honda
Favourite biking destination: Canada
Groom and Two Brides
Director: Elie Semaan
Starring: Abdullah Boushehri, Laila Abdallah, Lulwa Almulla
Rating: 3/5
The alternatives
• Founded in 2014, Telr is a payment aggregator and gateway with an office in Silicon Oasis. It’s e-commerce entry plan costs Dh349 monthly (plus VAT). QR codes direct customers to an online payment page and merchants can generate payments through messaging apps.
• Business Bay’s Pallapay claims 40,000-plus active merchants who can invoice customers and receive payment by card. Fees range from 1.99 per cent plus Dh1 per transaction depending on payment method and location, such as online or via UAE mobile.
• Tap started in May 2013 in Kuwait, allowing Middle East businesses to bill, accept, receive and make payments online “easier, faster and smoother” via goSell and goCollect. It supports more than 10,000 merchants. Monthly fees range from US$65-100, plus card charges of 2.75-3.75 per cent and Dh1.2 per sale.
• 2checkout’s “all-in-one payment gateway and merchant account” accepts payments in 200-plus markets for 2.4-3.9 per cent, plus a Dh1.2-Dh1.8 currency conversion charge. The US provider processes online shop and mobile transactions and has 17,000-plus active digital commerce users.
• PayPal is probably the best-known online goods payment method - usually used for eBay purchases - but can be used to receive funds, providing everyone’s signed up. Costs from 2.9 per cent plus Dh1.2 per transaction.
Labour dispute
The insured employee may still file an ILOE claim even if a labour dispute is ongoing post termination, but the insurer may suspend or reject payment, until the courts resolve the dispute, especially if the reason for termination is contested. The outcome of the labour court proceedings can directly affect eligibility.
- Abdullah Ishnaneh, Partner, BSA Law
THE BIO
Occupation: Specialised chief medical laboratory technologist
Age: 78
Favourite destination: Always Al Ain “Dar Al Zain”
Hobbies: his work - “ the thing which I am most passionate for and which occupied all my time in the morning and evening from 1963 to 2019”
Other hobbies: football
Favorite football club: Al Ain Sports Club
EXPATS
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History's medical milestones
1799 - First small pox vaccine administered
1846 - First public demonstration of anaesthesia in surgery
1861 - Louis Pasteur published his germ theory which proved that bacteria caused diseases
1895 - Discovery of x-rays
1923 - Heart valve surgery performed successfully for first time
1928 - Alexander Fleming discovers penicillin
1953 - Structure of DNA discovered
1952 - First organ transplant - a kidney - takes place
1954 - Clinical trials of birth control pill
1979 - MRI, or magnetic resonance imaging, scanned used to diagnose illness and injury.
1998 - The first adult live-donor liver transplant is carried out
Women%E2%80%99s%20T20%20World%20Cup%20Qualifier
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Timeline
2012-2015
The company offers payments/bribes to win key contracts in the Middle East
May 2017
The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts
September 2021
Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act
October 2021
Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence
December 2024
Petrofac enters into comprehensive restructuring to strengthen the financial position of the group
May 2025
The High Court of England and Wales approves the company’s restructuring plan
July 2025
The Court of Appeal issues a judgment challenging parts of the restructuring plan
August 2025
Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision
October 2025
Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange
November 2025
180 Petrofac employees laid off in the UAE
Springsteen: Deliver Me from Nowhere
Director: Scott Cooper
Starring: Jeremy Allen White, Odessa Young, Jeremy Strong
Rating: 4/5