Students, businessmen and delivery workers are among millions of people affected by four days of internet shutdown imposed in Pakistan because of political violence.
Internet services were cut off after the arrest of former prime minister Imran Khan on Tuesday, which sparked violent protests and arson attacks across the country. Mr Khan was granted two weeks' bail on Friday as his supporters planned further demonstrations.
Interior Minister Rana Sanaullah said the internet ban would continue until all the instigators and perpetrators of the violence had been arrested.
Speaking to the Geo News channel, Mr Sanaullah said he would seek the prime minister’s advice if the situation regarding Mr Khan persisted beyond May 17.
The decision to suspend mobile broadband to the country’s 125 million subscribers and block access to social media apps has caused widespread frustration and inconvenience.
""I can't get orders because mobile data isn't working," said Sultan Niaz, 25, a food delivery rider who estimated that the shutdown cost him 9,000 rupees ($30) in lost earnings over three days.
Mr Niaz relies on the WhatsApp messaging service to receive food orders and to track down customers through the main roads, narrow streets and densely populated neighbourhoods of Peshawar. Finding a location in Pakistan's oldest city can be difficult because not every street and structure is properly named or numbered.
Apart from the loss of GPS-based tracking, security forces have blocked roads and intersections in Peshawar and other major cities to deter protesters, meaning Mr Niaz has to use longer alternative routes that consume more fuel for his motorcycle.
"Roadblocks and data outages have ruined my days," he said.
Muhammad Imran, 24, said he was unable to submit his application for a post-graduate course in the UK online and had to travel 136km from Dir to Peshawar to make sure it was received on time.
"Normally, it takes three hours to reach Peshawar, but due to protests and the closure of the main routes, it took me five hours to get there. It was quite disturbing and worrying," he said.
For Asim Khan, who lives in a village in the Upper Dir area of Pakistan's north-western Khyber Pakhtunkhwa province, the internet restrictions have left him feeling cut off from the rest of the country during a significant time.
"We rely on social media for news, but with most social media apps being restricted since Tuesday, we feel disconnected from the events taking place in Islamabad or Peshawar and other provinces," Mr Khan said.
Siraj Udin has a full-time job but also has a side business selling goods through Amazon. Usually he is able to keep an eye on his Amazon business account even while at work, but not since mobile internet services were blocked.
"Normally, I check my Amazon account every two to three hours to see if there are any orders, messages, or comments. However, due to the internet shutdown, I wasn't able to check my account for nine to 10 hours of work," he said.
Human rights organisations criticised the shutdown and called on the government to lift the restrictions immediately.
Human Rights Watch said that besides the adverse effect on businesses, the economy and education, the sweeping measure denied ordinary people access to lifesaving information, interfered with access to health care, and restricted the ability of journalists to upload photos and videos documenting government overreach and abuse.
"The most difficult thing for us was staying in touch with our organisation and collecting data," said Wasim Sajjad, a journalist working with an international news organisation.
Sending images of the protests was also challenging, he told The National.
"After staying for a while and shooting in the protest, I would return and somehow try to connect to a broadband connection which was luckily working to send visuals," he said.
"Going back to the field was also a challenge because the main routes were closed. It was hard to manage, but we did our best to keep updating the office."
He said keeping in touch with his family to assure them he was safe while covering the protests was also difficult.
Aside from causing an information blackout and impeding communication, the shutdown is taking a toll on the struggling economy as the country awaits a $1 billion bail-out from the International Monetary Fund.
According to reports in the Pakistani media, the telecommunication sector has suffered a loss of $2.85 million since Tuesday, while the government has lost nearly $1 million in tax revenue.
As soon as the shutdown was announced on Tuesday, Twitter users began to share ways to bypass the ban and to discuss the most effective VPN services.
According to a post by one user, Zubair Ud Din, Mr Khan and hashtags expressing support for him were among the top trends on Twitter despite the platform being officially blocked in Pakistan.
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The specs
- Engine: 3.9-litre twin-turbo V8
- Power: 640hp
- Torque: 760nm
- On sale: 2026
- Price: Not announced yet
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
Brief scores:
Toss: Pakhtunkhwa Zalmi, chose to field
Environment Agency: 193-3 (20 ov)
Ikhlaq 76 not out, Khaliya 58, Ahsan 55
Pakhtunkhwa Zalmi: 194-2 (18.3 ov)
Afridi 95 not out, Sajid 55, Rizwan 36 not out
Result: Pakhtunkhwa won by 8 wickets
Herc's Adventures
Developer: Big Ape Productions
Publisher: LucasArts
Console: PlayStation 1 & 5, Sega Saturn
Rating: 4/5
Children who witnessed blood bath want to help others
Aged just 11, Khulood Al Najjar’s daughter, Nora, bravely attempted to fight off Philip Spence. Her finger was injured when she put her hand in between the claw hammer and her mother’s head.
As a vital witness, she was forced to relive the ordeal by police who needed to identify the attacker and ensure he was found guilty.
Now aged 16, Nora has decided she wants to dedicate her career to helping other victims of crime.
“It was very horrible for her. She saw her mum, dying, just next to her eyes. But now she just wants to go forward,” said Khulood, speaking about how her eldest daughter was dealing with the trauma of the incident five years ago. “She is saying, 'mama, I want to be a lawyer, I want to help people achieve justice'.”
Khulood’s youngest daughter, Fatima, was seven at the time of the attack and attempted to help paramedics responding to the incident.
“Now she wants to be a maxillofacial doctor,” Khulood said. “She said to me ‘it is because a maxillofacial doctor returned your face, mama’. Now she wants to help people see themselves in the mirror again.”
Khulood’s son, Saeed, was nine in 2014 and slept through the attack. While he did not witness the trauma, this made it more difficult for him to understand what had happened. He has ambitions to become an engineer.
If you go
The flights
Etihad and Emirates fly direct from the UAE to Chicago from Dh5,215 return including taxes.
The hotels
Recommended hotels include the Intercontinental Chicago Magnificent Mile, located in an iconic skyscraper complete with a 1929 Olympic-size swimming pool from US$299 (Dh1,100) per night including taxes, and the Omni Chicago Hotel, an excellent value downtown address with elegant art deco furnishings and an excellent in-house restaurant. Rooms from US$239 (Dh877) per night including taxes.