It was not until Hatem Salama Saleh left his Brooklyn neighbourhood in 2005 to join the US Marine Corps fighting in Iraq that he personally felt the impact of the terror attacks of September 11, 2001.
“That is when I felt the effects of anti-this and anti-that, as I was the only Muslim American in my whole battalion. That is where I faced reality,” he said.
“Your last name, your first name, you stand out with the Johnsons and the Smiths. But after a while, once you become one with everyone else, it kind of gets brushed aside - everyone is a service member.”
Mr Saleh, 32, is from the Bay Ridge neighbourhood of Brooklyn in New York, home to a community of Arab Americans from Egypt, Jordan, Palestine, Syria and other parts of the Middle East spread across a five-block radius.
Locals, a mix of foreign-born and first-generation immigrants, congregate daily to drink coffee thickened with condensed milk and to smoke slowly at street tables.
New York has the highest concentration of Arab Americans in the US.
Before 9/11, discrimination was already a part of life for Enas Salem, a 28-year-old Egyptian American who grew up on Staten Island.
But watching the Twin Towers crumble on television, Ms Salem’s heart sank.
She said she “knew everything was going to change, because, one, my uncle was going to be called to duty to serve in the military in a war that targeted people that looked like us and two, we knew we were going to be targeted on American soil because of the way we looked.
“At the time, I was wearing the hijab and people would pull it off of you in the street or throw things at you or use any kind of racial slur they could think of,” she explained over a dish of koshari, the deliciously starchy Egyptian comfort food.
The backlash was indiscriminate, she said: “It wasn’t just Arabs and Muslims that were targeted, it was anyone who looked brown, anyone who looked different, anyone with an accent. The fear, especially in New York City, was so heightened that there was no room for nuance in any of it.”
A 2002 poll by the Arab American Institute found that more than two thirds of Arab Americans believed they had seen more profiling since 9/11, while one fifth had personally experienced discrimination after the attacks.
Many Arab Americans remember the discriminatory “Special Registration” policy (National Security Entry-Exit Registration System) rolled out in 2002, which required men in select visa categories from 25 predominantly Arab and Muslim countries to check in with US authorities.
Designed to catch terrorists, in reality it was often used to detain people unfairly, said Emira Habiby Browne, a Palestinian American and founder of the Arab American Family Support Centre, whose workload soared post-9/11 as families sought legal protection and emotional support.
But as the years passed, the backlash against Arab Americans and Muslims abated.
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Smoke billows from the North Tower of the World Trade Centre in New York City after terrorists crashed a plane into the building on September 11, 2001. AP Photo -
The plane was thought to have hit the North Tower between floors 93 and 99 sparking a fierce fire on those storeys from which people desperately tried to escape. Reuters -
American Airlines flight 175 closes in on the south face of the South Tower of the World Trade Centre as the North Tower burns. Shutterstock -
The moment of impact. AFP -
With both towers ablaze, pandemonium ensues in Manhattan in the building and on the ground. AFP -
The cloudless, blue sky gave little portent of the dark, history-changing day that was to come but would remain etched on the memory of those involved and beyond. AFP -
People run for their lives as the North Tower of World Trade Centre collapses. The South Tower had come down 29 minutes earlier. Getty Images -
Emergency personnel tend to injured people in Liberty Park, New Jersey, as the enormity of the day's events slowly begin to hit home. Reuters -
The World Trade Centre disappears in a thick cloud of smoke as the second tower implodes. AP Photo -
Firefighter Gerard McGibbon, of Engine 283 in Brownsville, Brooklyn, prays after the buildings collapse. Getty Images -
Smoke pours from the site and drifts across the New York sky. Reuters
“The image smoothed out and there was no stigma anymore,” Mr Saleh said.
Then, as he came into office in 2017, former US president Donald Trump imposed an executive order banning travel from seven mostly Muslim countries, an action widely referred to as the “Muslim ban".
It was “a return to post-9/11”, said Ms Habiby Browne, who now runs an immigrant advocacy centre in New York.
“It was this bigotry that cropped up all over again when things were beginning to get better.
“I came as an immigrant and this country was a wonderful place to be. And then everything turned upside down for immigrants. Because of all this misinformation, all these things that people are hearing, and listening to and being fed, it infuriates me. This is not the America I came to,” she said.
Still, the advent of social media has also helped educate people about their communities, Arab Americans say.
“People didn’t understand what a Muslim was, what an Arab is,” said Ms Habiby Browne. “I didn’t realise how little Americans generally knew about the community.”
Today, “people have better sources of information about Islam,” said Wally, a 44-year-old Algerian and now New Yorker who declined to give his last name.
Ms Salem said she agreed: “There is still so much of that discrimination and racism that is 100 per cent there but … there is more of a spread of information that people have access to that we didn’t at the time of 9/11.”
Twenty years after the attacks, the shared devastation over 9/11 remains.
“When the anniversary comes up, a lot of people in the community memorialise it as a loss for our country and our loved ones,” said Hizam Wahib, a 43-year-old Yemeni American and senior director of legal services and expansion strategy at the Arab American Family Support Centre.
“It affected everyone - Muslims, non-Muslims. If you didn’t lose any family members, it feels like you did.”
For Mr Saleh, the former marine, when you are born and raised in the US, "the ground that you walk on is yours. For our parents and grandparents, they are basically long-term visitors. Someone like me, this is my home and my country".
