Travellers this month at Heathrow Airport, where visitor numbers from GCC countries have been steadily increasing. EPA
Travellers this month at Heathrow Airport, where visitor numbers from GCC countries have been steadily increasing. EPA
Travellers this month at Heathrow Airport, where visitor numbers from GCC countries have been steadily increasing. EPA
Travellers this month at Heathrow Airport, where visitor numbers from GCC countries have been steadily increasing. EPA

London lures Gulf shoppers and investors back to Britain


Matthew Davies
  • English
  • Arabic

From many viewpoints, the UK economy is not having a good time of it at the moment.

This week, economists at the well-regarded EY Item Club revamped their figures and concluded that the expected recession in the UK could be twice as bad as previously thought.

Meanwhile, the S&P Global Purchasing Managers' Index showed a contraction of business activity, while the Confederation of British Industry said the number of factories in the UK operating below full capacity was at its highest in nearly two years.

But, as is usually the case with macro economics, there are some bright spots on the dark canvas. Visitors from the Gulf ― seeking new properties or luxury shopping ― may be able to make the most of Britain's current troubles.

Tourists have been steadily flocking back to Britain in the wake of the coronavirus pandemic, not least because the UK's domestic economic woes are holding the reins on the pound, which although recovered from the battering it received from the short-lived Truss government last year, is still well below the peaks it reached in 2021 and 2018.

The chief executive of VisitBritain, Patricia Yates, told The National that flights from the Middle East are back to 96 per cent of what they were in 2019 and many more visitors are expected this year, not least because the UK is dropping visa requirements for citizens of most GCC countries and replacing them with a simpler Electronic Travel Authorisation system.

“The introduction of the Electronic Travel Authorisation scheme for GCC visitors in 2023, alongside our strong airline and route connectivity, will make it even easier to visit the UK, boosting our competitive tourism offer to the region and our welcome,” she added.

Overall, VisitBritain is predicting a mixed picture this year. Passenger arrival numbers are expected to be higher, but exactly how much each will spend is less clear.

The effect of the global economic slowdown (and possible recession) may reduce the total number of people travelling around the world.

Yet while the relative weakness of the British pound may attract more tourists to the UK, high inflation will erode the value of tourism spending.

Nonetheless, figures from VisitBritain and the Office for National Statistics show that, on average, visitors from GCC countries stay longer and spend more.

In 2019, GCC citizens spent £2,151 per visit for the UK, three times the average of all tourists.

“The GCC is a very important inbound tourism market, our second most valuable, worth £2.6 billion in 2019, when all GCC countries are combined,” Ms Yates said.

“As well as spending more than the average visitor, and being high repeat visitors, visitors from the GCC also stay longer, 12 nights compared with the all-market average of seven, supporting tourism and hospitality businesses right across Britain.

“While in the UK, GCC visitors are more likely to dine in restaurants and go shopping than other visitors, also supporting our hotels and restaurants.”

The Armani Exchange and Burberry Group shops on Regent Street in London this month. Bloomberg
The Armani Exchange and Burberry Group shops on Regent Street in London this month. Bloomberg

Shop until you drop

The ETA system that will essentially replace the sometimes cumbersome visa process for GCC citizens is being welcomed by the UK's retailers, who are very keen on the increase in tourists that happened in recent months.

The New West End Company, which represents 600 retail, restaurant, hotel and property owners in London's upmarket West End shopping district, has been campaigning for the ETA because it “marks an opportunity for growth in the West End, paving the way for increased numbers of GCC visitors”.

Shopping has always been one of the main motivators for GCC citizens visiting the UK. Indeed, according to 2019 data from the tax-free shopping company Global Blue, 41 per cent of visitors from the UAE cite shopping as their primary reason for visiting London.

But for British retailers, eager to sell to international tourists, there's a problem.

In 2021, when Prime Minister Rishi Sunak was chancellor, he ended the long-standing duty-free shopping scheme, where foreign visitors could have the value added tax (VAT) on their purchases refunded before they left the UK.

That was going to be reversed by the chancellor under the short-lived Truss government, Kwasi Kwarteng. It's estimated the move would have cost the UK Treasury about £1.3 billion in the financial year 2024-2025.

But any hope among retailers that tax-free shopping would make a comeback was trounced by Mr Kwarteng's replacement Jeremy Hunt, who has made it clear the scheme will not return.

“Like much of the retail, leisure and hospitality industry, we have been appealing to the UK government to reintroduce tax-free shopping to encourage the return of high-spending international tourists to British shores,” Dee Corsi, chief executive of the New West End Company, told The National.

“While we have enjoyed a strong period of recovery since the pandemic, our ability to grow has been hindered by the government ending tax-free shopping in the UK ― we are now the only major European country not to offer this to international visitors.”

Which means there's a real danger that high-spending tourists from GCC countries will seek to make their retail purchases in the EU, rather than in the UK.

“Early evidence shows that GCC visitors to Europe are diverting their spending away from London to Paris and Milan,” Ms Corsi said.

“In fact, one recent survey from the Association of International Retail showed that while spending in the UK by GCC visitors was at 90 per cent of pre-Covid levels, in the EU it was at over 150 per cent of 2019 levels. We view this as an economic own goal by the government.”

Window of opportunity

However, visitors from the GCC countries are not just frequenting London's high-end department stores, searching for luxury items to take home with them.

Many are looking for a more permanent purchase, made of bricks and mortar.

Alex James is a specialist in commercial property from the estate agents Knight Frank. For him, demand from his Middle Eastern clients is focused on three main areas: residential senior homes, student accommodation and properties involved in the logistics sector, for example warehousing.

“They can see from the economics of the UK that there’s an ageing population, so there needs to be that supplied, And as the UK is one of the best places to get educated, we’re seeing international demand for that come back again,” he told The National.

“And then logistics is the other one ― and that’s really online deliveries, third-party logistics and so on. The vacancy rates in logistics are really, really low, so there’s rental growth that’s going to come through in that sector.”

Because of supply chain problems, more goods are being stored in the UK, Mr James said. All those goods need properties to be stored in.

“If you're trying to get materials from China that may take three, four or six months to get here, so, actually, we’ve seen a lot more reshoring of goods and therefore we’re seeing the demand for storage come through.”

But for Mr James there's a window of opportunity for those looking to get into this market. Given that interest rates and inflation are expected to fall over the course of this year and into 2024, the deal that the cash-rich investor from a GCC country might find attractive now will have a shelf life.

“Just this week, I’ve had four investors fly to the UK to meet me and speak about products. And that’s a lot ― these are big institutional investors and they’re saying 'we’re here to do business over the next few months'. So, these are interesting times,” he told The National.

Residential supply and demand

Likewise, there are interesting times in London's high-value residential property sector. The rise in the cost of UK borrowing has favoured the fortunes of the cash-rich buyer when on the hunt for properties in excess of £10 million in some of London's most exclusive neighbourhoods.

According to research by the estate agents Knight Frank, buyers from the Middle East acquiring property in central London hit a four-year high in the second half of 2022.

Knight Frank’s figures show that buyers from the Middle East were involved in more than one in 10 of the property transactions in London's most prestigious postcodes.

“Compared with some parts of the world, buyers from the Middle East have been relatively free to travel to London and take advantage of the weak pound, which has resulted in discounts of more than 40 per cent compared with 2014 when price and currency movements are combined,” said Tom Bill, head of UK residential research at Knight Frank.

A master bedroom in the luxury apartment complex One Hyde Park in London. Shutterstock
A master bedroom in the luxury apartment complex One Hyde Park in London. Shutterstock

So, the dollar-rich cash buyer is in an enviable position. At the top end of the property value chain many houses are sold off the market ― enquires are made and willing sellers are matched with enthusiastic buyers without the property ever going on the open market.

Mark Pattanshetti, associate director at largemortgages.com and millionplus.com, is seeing an increasing number of enquiries at the premium end of the London property market from clients in GCC countries.

“London predominately, particularly Central London, has always been a really attractive prospect for GCC buyers, particularly from Saudi Arabia and Dubai. And those properties, in particular, is where we’re seeing a lack of supply and where we’re seeing the most demand and the most enquiries,” he told The National.

“There is an opportunity right now for cash-rich buyers to come in. They can see the market is very quiet ― it hasn’t been this quiet, apart from during the Covid-19 lockdowns, since Brexit was announced. It absolutely took off after January 2021 until the middle of last year.”

The increase in arrivals of visitors from the GCC countries to the UK, be it for business or pleasure, is a welcome boost for the weathered British economy.

Visitors from GCC nations represent high value to the UK tourism economy. For example, in 2019 while GCC visitors made up just 5 per cent of all non-EU visitors to the UK, they accounted for nearly a third of the £3 billion tax-free shopping spend in that year, according to data from Global Blue.

Meanwhile, the UK, and especially London, remains a priority for those GCC citizens looking to make significant plays in the UK property market.

Henry Faun, head of Knight Frank's Private Office in the Middle East, said: “Investors remain bullish on London’s outlook; the Emirati clients I am speaking with feel it currently offers an opportunity not matched elsewhere globally and will bounce back strongly as it always has.”

Asia Cup Qualifier

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TV:
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How to watch Ireland v Pakistan in UAE

When: The one-off Test starts on Friday, May 11
What time: Each day’s play is scheduled to start at 2pm UAE time.
TV: The match will be broadcast on OSN Sports Cricket HD. Subscribers to the channel can also stream the action live on OSN Play.

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Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

Ms Yang's top tips for parents new to the UAE
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  2. Look beyond school fees
  3. Keep an open mind
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What drives subscription retailing?

Once the domain of newspaper home deliveries, subscription model retailing has combined with e-commerce to permeate myriad products and services.

The concept has grown tremendously around the world and is forecast to thrive further, according to UnivDatos Market Insights’ report on recent and predicted trends in the sector.

The global subscription e-commerce market was valued at $13.2 billion (Dh48.5bn) in 2018. It is forecast to touch $478.2bn in 2025, and include the entertainment, fitness, food, cosmetics, baby care and fashion sectors.

The report says subscription-based services currently constitute “a small trend within e-commerce”. The US hosts almost 70 per cent of recurring plan firms, including leaders Dollar Shave Club, Hello Fresh and Netflix. Walmart and Sephora are among longer established retailers entering the space.

UnivDatos cites younger and affluent urbanites as prime subscription targets, with women currently the largest share of end-users.

That’s expected to remain unchanged until 2025, when women will represent a $246.6bn market share, owing to increasing numbers of start-ups targeting women.

Personal care and beauty occupy the largest chunk of the worldwide subscription e-commerce market, with changing lifestyles, work schedules, customisation and convenience among the chief future drivers.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Tips to keep your car cool
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  • Add tint to windows
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  • Avoid leather interiors as these absorb more heat
UAE currency: the story behind the money in your pockets
Updated: January 27, 2023, 6:00 PM