Needles alert over airline food



MINNEAPOLIS // Jim Tonjes was high above North America when he bit into a hot turkey sandwich aboard a Delta Air Lines flight and felt a sudden jab in his mouth.

Glancing down, he noticed what looked like a sewing needle in the food. Another passenger on the aircraft reported the same thing.

At first, he thought a toothpick meant to hold the sandwich together had punctured the roof of his mouth. When he pulled it out, "it was a straight needle, about one inch long, with sharp points on both ends".

Now US and European authorities are trying to determine how the needles got into meals served on at least four Delta flights from Amsterdam to the US and why anyone would place them there.

"We are keeping all options open because at this moment, we have no idea why somebody or something put needles inside the sandwiches," said Robert van Kapel, a spokesman for Amsterdam's Schiphol airport.

The FBI and the airport's police department have opened criminal investigations. The US Transportation Security Administration (TSA) said it does not view the matter as a national security threat.

A Delta spokeswoman said the needles were found in six sandwiches on four flights on Sunday. Passengers discovered four of them. The flights included one to Minneapolis, one to Seattle and two to Atlanta.

Mr Tonjes was returning after a visit to Amsterdam for his mother-in-law's 90th birthday. The nine-hour flight was about 90 minutes from Minneapolis when flight attendants offered Mr Tonjes, who was seated in business class, a cold Mediterranean salad or the hot turkey sandwich.

"I'll be very honest, the first bite, I thought, 'Boy, this is pretty good'," Mr Tonjes said. "It was the second bite that got me."

Now Mr Tonjes is on a 28-day course of medication, which costs US$1,400 (Dh5,140), aimed at warding off any infection, including hepatitis or HIV. His doctors have asked the FBI to immediately tell them if they find any residue on the needle.

The sandwiches were made by Gate Gourmet, one of the world's largest airline caterers, with facilities on five continents.

The company serves many airlines, but only Delta flights appeared to be affected. The company said it was investigating. David Fisher, a spokesman for Gate Gourmet, declined to elaborate.

Kristin Baur, a Delta spokeswoman, said security has been stepped up at all of the Gate Gourmet facilities used by the airline. Delta is also using more prepackaged food.

Even though US airlines no longer serve free meals on domestic flights, the airline catering business is still a big industry. Gate Gourmet provides food for 9,700 flights per day from 122 flight kitchens.

Those kitchens are often not on airport grounds, so meals are taken by lorry to a "sterile" area where planes are parked. The TSA monitors the area in the US and local authorities monitor it at overseas airports.

"Food delivery to airports is a very strict process," said Erroll Southers, a former FBI agent who was the chief of Homeland Security and Intelligence for the police department at Los Angeles World Airports. Lorry drivers get background checks, and "those trucks are inspected for everything from sealed packages to explosive devices".

Gate Gourmet's advertisements for cooks say applicants must be able to pass a criminal-background check. The TSA declined to discuss the security process.

When the needles were discovered on the first Delta flight, a message went out to other Delta flights, which is why some of the needles were found before they got to passengers. The TSA said it "immediately notified all US air carriers with flights from Schiphol to ensure awareness".

On Mr Tonjes' flight, he pushed the flight attendant call button as soon as he found the needle. A few minutes later, another passenger nearby did the same. He said flight attendants offered to call ahead for an ambulance.

"When we landed, it was very, very impressive. When they opened the door, it was flooded with customs agents, police, paramedics and firefighters. It was the whole jetway full of people."

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Notable salonnières of the Middle East through history

Al Khasan (Okaz, Saudi Arabia)

Tamadir bint Amr Al Harith, known simply as Al Khasan, was a poet from Najd famed for elegies, earning great renown for the eulogy of her brothers Mu’awiyah and Sakhr, both killed in tribal wars. Although not a salonnière, this prestigious 7th century poet fostered a culture of literary criticism and could be found standing in the souq of Okaz and reciting her poetry, publicly pronouncing her views and inviting others to join in the debate on scholarship. She later converted to Islam.

 

Maryana Marrash (Aleppo)

A poet and writer, Marrash helped revive the tradition of the salon and was an active part of the Nadha movement, or Arab Renaissance. Born to an established family in Aleppo in Ottoman Syria in 1848, Marrash was educated at missionary schools in Aleppo and Beirut at a time when many women did not receive an education. After touring Europe, she began to host salons where writers played chess and cards, competed in the art of poetry, and discussed literature and politics. An accomplished singer and canon player, music and dancing were a part of these evenings.

 

Princess Nazil Fadil (Cairo)

Princess Nazil Fadil gathered religious, literary and political elite together at her Cairo palace, although she stopped short of inviting women. The princess, a niece of Khedive Ismail, believed that Egypt’s situation could only be solved through education and she donated her own property to help fund the first modern Egyptian University in Cairo.

 

Mayy Ziyadah (Cairo)

Ziyadah was the first to entertain both men and women at her Cairo salon, founded in 1913. The writer, poet, public speaker and critic, her writing explored language, religious identity, language, nationalism and hierarchy. Born in Nazareth, Palestine, to a Lebanese father and Palestinian mother, her salon was open to different social classes and earned comparisons with souq of where Al Khansa herself once recited.

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