An arrest has been made after a video was posted online showing a man in tears after discovering a relative had accumulated Dh20,000 in traffic fines.
Dubai Police issued a statement on Saturday morning saying: "A man has been arrested for filming a client crying at a customer service centre.”
The suspect had been referred to the public prosecution department, the police said. The video began circulating on social media on Friday night.
Roads and Transport Authorities (RTA) said that the man was at the main offices of Cars Taxi when he was filmed, but did not work for the company.
"He was obtaining information about a Dh20,000 fines that has accumulated against one of his relatives. Investigation is underway to determine the cause of the fines that accumulated against his relative,” the RTA said .
Dubai Police urge people to refrain from similar actions warning that filming or taking pictures of people without their approval is punishable by law.
UAE Federal Law No. 5 of 2012 on Combating Cybercrime prohibits the invasion of an individual's privacy by taking pictures of others, publishing or displaying those pictures. Moreover, the law states that those caught using technology to invade someone else's privacy can be jailed for not less than one year and face fines of between Dh150,000 and Dh500,000.