A senior minister has reflected on the need to respond to criticism and fake news in minutes at a time when information is spread far and wide - regardless of truth or veracity.
Dr Anwar Gargash, Minister of State for Foreign Affairs, said the UAE and other governments have recognised that unfair criticism and false claims cannot be left to lie.
He was speaking at the start of the two-day Abu Dhabi Diplomacy Conference - dubbed Diplocon - hosted by Emirates Diplomatic Academy, which trains the country's future ambassadors and officials.
The minister said governments have previously have spent days formulating a response to an event or criticism. Now it has to be done within minutes.
“We are living in what we are calling a fifteen minute cycle," he said.
"We used to have a two/three-day cycle, but today, if there is some information on Yemen, that from our perspective in the UAE we see it is negative... [we have to] deal with that information within 15 minutes. Because the information cycle that is influencing opinions is very fast."
However, he also warned that online communications are no substitute for traditional diplomatic skills, such as strong analytical abilities and the ability to gather credible information.
“There is no replacement for a good analytical mind, for the ability to gather good, solid information," he said.
"People who deal with me realise that I get frustrated a lot because I always am looking for more concise, more informative readouts of this situation or that situation. From this perspective, I don’t think technology is in any way a replacement for content."
Dr Gargash also went on to illustrate the importance of data security, given the impact on diplomacy.
He gave the example of how the WikiLeaks release of secret cables caused embarrassment among many governments. Cables are used to gather information and inform decision-makers and are typically written in frank terms.
Dr Gargash said: “Many of these reports contained your private thoughts, they contain your assessments to your government. Technology is an enabler that makes this information more necessary, more timely. But beyond that, security of confidential information is extremely important.”
_________________
Read more:
Report finds no evidence to support Houthi claims of attacks on UAE airports
Nations must break up the diplomatic boys' club, UAE summit hears
[ In the age of Trump, modern diplomats must be social media experts ]