• The UAE pavilion has been a favourite with visitors since doors opened in October. Photo: Steve Holland / Expo 2020 Dubai
    The UAE pavilion has been a favourite with visitors since doors opened in October. Photo: Steve Holland / Expo 2020 Dubai
  • The Saudi Arabia pavilion has had millions of visits. Photo: Suneesh Sudhakaran / Expo 2020 Dubai
    The Saudi Arabia pavilion has had millions of visits. Photo: Suneesh Sudhakaran / Expo 2020 Dubai
  • One place you are sure to find a queue is outside the Germany pavilion. Photo: Christopher Pike / Expo 2020 Dubai
    One place you are sure to find a queue is outside the Germany pavilion. Photo: Christopher Pike / Expo 2020 Dubai
  • The Japan pavilion lets you book a visiting time slot from 9am each morning. Ruel Pableo for The National
    The Japan pavilion lets you book a visiting time slot from 9am each morning. Ruel Pableo for The National
  • The popular Thailand pavilion is located in the Mobility District. Photo: Joe Sassine / Expo 2020 Dubai
    The popular Thailand pavilion is located in the Mobility District. Photo: Joe Sassine / Expo 2020 Dubai
  • Another structure that has had millions of visits is the India pavilion. Chris Whiteoak / The National
    Another structure that has had millions of visits is the India pavilion. Chris Whiteoak / The National
  • The Pakistan pavilion is instantly recognisable with its colourful facade. Photo: Stuart Wilson / Expo 2020 Dubai
    The Pakistan pavilion is instantly recognisable with its colourful facade. Photo: Stuart Wilson / Expo 2020 Dubai
  • The US pavilion lets visitors touch a piece of the Moon. Photo: Katarina Premfors / Expo 2020 Dubai
    The US pavilion lets visitors touch a piece of the Moon. Photo: Katarina Premfors / Expo 2020 Dubai
  • The UK pavilion has a restaurant beneath it serving traditional fish and chips. Photo: Walaa Alshaer / Expo 2020 Dubai
    The UK pavilion has a restaurant beneath it serving traditional fish and chips. Photo: Walaa Alshaer / Expo 2020 Dubai
  • The Singapore pavilion is recognisable with its many trees and bushes. Photo: Katarina Premfors / Expo 2020 Dubai
    The Singapore pavilion is recognisable with its many trees and bushes. Photo: Katarina Premfors / Expo 2020 Dubai
  • The Italy pavilion has a life-sized replica of the Statue of David inside. Photo: Katarina Premfors / Expo 2020 Dubai
    The Italy pavilion has a life-sized replica of the Statue of David inside. Photo: Katarina Premfors / Expo 2020 Dubai
  • The Surreal water feature comes alive at night with its light show. Photo: Expo 2020 Dubai
    The Surreal water feature comes alive at night with its light show. Photo: Expo 2020 Dubai
  • Under the senior citizen programme, visitors aged over 60, can book in advance for private access to the site with buggies available during the day and fast track entry to select pavilions. Photo: Expo 2020 Dubai
    Under the senior citizen programme, visitors aged over 60, can book in advance for private access to the site with buggies available during the day and fast track entry to select pavilions. Photo: Expo 2020 Dubai
  • Check out the Korea pavilion for a look at some futuristic technology. Photo: Expo 2020 Dubai
    Check out the Korea pavilion for a look at some futuristic technology. Photo: Expo 2020 Dubai

Expo 2020 Dubai: how to beat the queues


Ramola Talwar Badam
  • English
  • Arabic

Long queues at popular Expo 2020 pavilions in Dubai have led to visitors snapping up time slots before the curtains close on the world's fair this month.

Organisers last week revealed more than 17 million visits had been paid to the sprawling site, with more expected each day as the last day of admission approaches.

The mini heatwave recently experienced in the emirate made spending time queueing even less desirable.

So how can you beat the queues? The National explains.

Smart Queue

The Expo smart queue system allows people to book for up to 10 pavilions a day, with fast-track options available for over-60s visiting Expo 2020 Dubai on week days.

Advanced bookings are possible on the ‘manage tickets’ option on the Expo app and online.

But with several pavilions booked out until the end of the event, visitors should check on the day as slots open up after cancellations.

One ticket allows a visitor 10 smart queue bookings each day.

On the Expo 2020 Dubai website, create your Expo account, go to the drop down option under your name, and select ‘my tickets & smart queue’.

Link your ticket and add the tickets of people who will accompany you.

Add tickets by entering the reference number and click on ‘activate smart queue’.

Entry to Expo’s Japan pavilion is available through smart queue booking on the day. Ruel Pableo / The National
Entry to Expo’s Japan pavilion is available through smart queue booking on the day. Ruel Pableo / The National

Under ‘manage smart queue’, add the pass and select a date, pavilion or attraction and a time.

If you have downloaded the Expo 2020 Dubai app on your phone, create your Expo account and follow a similar process.

Tap on the Expo logo or booklet and select the ‘manage orders’ or ‘manage tickets & smart queue’ options, then activate the smart queue by selecting the pavilion choosing the date and time.

Arrive early

There are some pavilions that do not subscribe to the smart queue system, such as the popular Germany pavilion, so arriving before it opens to secure your place near the front of the line is the best way to make sure you get in.

Several pavilions allow people with disabilities, the elderly, pregnant women and families with young children in strollers quick access without a booking.

Buggies for seniors

Under the senior citizen programme, visitors aged over 60 can book for private access to the site. Photo: Expo 2020 Dubai
Under the senior citizen programme, visitors aged over 60 can book for private access to the site. Photo: Expo 2020 Dubai

Buggies can be booked for 90 minutes for over-60s.

This is available in two slots at 9.30am and at noon from Monday to Friday.

A quick tour of the site with stops is possible for seniors who also get free entry to the site.

They can be accompanied by family members, friends or carers.

You need to book entry tickets to the Expo for each visitor and the ‘senior citizen’ programme before you arrive at the venue.

Dedicated parking is available near the Expo entrance, as well as a buggy drop-off to the arrival zone and private buggies for up to five people for 90 minutes from 9am until 1pm.

Details about the pavilions that allow fast-track entry for seniors is available here.

For more information, message on WhatsApp on +971 50 141 3453 or email seniorbookings@expo2020.ae

Bookings need to be made at least 48 hours in advance.

Quick tips

For entry to the Japan pavilion, bookings open at 9am daily.

Visitors need to be quick to link their tickets and choose available slots for that day.

It is the only pavilion with daily bookings due to heavy demand.

Bookings must be made on the Expo app or online in the ‘manage tickets’ section.

Visitors should check the bookings page as options for other favourite structures such as UAE, Singapore, the Netherlands, Saudi Arabia, India, Pakistan, the US and Italy can become available the day before or on the same day as your planned visit.

  • Visitor numbers have surged as the world's fair entered its final week, with more than 1.8 million visits in one week. All photos: Chris Whiteoak / The National
    Visitor numbers have surged as the world's fair entered its final week, with more than 1.8 million visits in one week. All photos: Chris Whiteoak / The National
  • Children make a splash at Expo 2020 Dubai.
    Children make a splash at Expo 2020 Dubai.
  • Visitors record footage of Expo attractions as souvenirs of the event.
    Visitors record footage of Expo attractions as souvenirs of the event.
  • Crowds gather to enjoy one of the final Fridays at Expo 2020 Dubai. With a week to go, more than 20 million visits had been recorded.
    Crowds gather to enjoy one of the final Fridays at Expo 2020 Dubai. With a week to go, more than 20 million visits had been recorded.
  • The world's fair offers something for visitors of all ages, say organisers.
    The world's fair offers something for visitors of all ages, say organisers.
  • The spectacular Saudi Arabia pavilion has been a top attraction throughout the Expo's six-month run.
    The spectacular Saudi Arabia pavilion has been a top attraction throughout the Expo's six-month run.
  • With the surge in visit numbers, organisers believe the final tally will be close to the original 25 million target.
    With the surge in visit numbers, organisers believe the final tally will be close to the original 25 million target.
  • Visitors line up to visit the Palestine pavilion.
    Visitors line up to visit the Palestine pavilion.
  • Expo visitors explore the site and enjoy the atmosphere.
    Expo visitors explore the site and enjoy the atmosphere.
  • The German pavilion has been one of the most popular at Expo 2020 Dubai.
    The German pavilion has been one of the most popular at Expo 2020 Dubai.
  • Expo 2020 Dubai is the place to be and to be seen.
    Expo 2020 Dubai is the place to be and to be seen.
  • Visitors enjoy a day out at Expo 2020 Dubai.
    Visitors enjoy a day out at Expo 2020 Dubai.
  • Young Expo visitors make racing cars at the Family Place.
    Young Expo visitors make racing cars at the Family Place.
  • A family having fun at the Expo.
    A family having fun at the Expo.
  • Party time at the world's fair on Friday. Special events have been lined up before Expo 2020 Dubai ends on March 31.
    Party time at the world's fair on Friday. Special events have been lined up before Expo 2020 Dubai ends on March 31.
Updated: March 25, 2022, 7:22 AM