ABU DHABI // Etisalat warned of a scam where subscribers receive emails that seek to steal their account details.
The email says “Your Etisalat online bills is [sic] ready to be viewed”, and recipients are asked to click on a link to view their statement. The email is signed “from Etisalat Online Service Team”.
One user reported that upon clicking the link a message was received indicating the email was reported as web forgery after it was caught by a cybersecurity programme.
Recipients without such programmes could be vulnerable.
Such scams often disguise malware programmes, or prey on unsuspecting users to gain personal information.
Etisalat warned customers to never provide personal information to suspicious sources.
“Etisalat is constantly working on different ways to inform and raise awareness among customers about scammers, who pose as Etisalat’s employees and inform customers that they have won cash prizes and so on,” said Fares Hamad Fares, vice president corporate communications, Etisalat.
If anyone becomes a victim or suspects fraud, they should contact police. “To ensure that appropriate action is taken against fraudsters, we cooperate and work closely with the relevant authorities where the customer first needs to report the fraud,” he said.
esamoglou@thenational.ae
