New Year storm leaves some Dubai homes with collapsed roofs and water damage


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Collapsed ceilings, leaking doors and blocked drains was among the damage caused to some homes after a New Year storm struck Dubai.

Home repair companies have been inundated with calls after more than a year's worth of rain fell over three days. One said it had 100 call-outs over three days.

Among the worst hit are the desert villa communities close to Al Qudra where 141.8mm of rain fell since December 30 and January 1. That compares to the 100mm average rainfall in the Emirates each year.

Fadi Halwani, who lives in Mira Oasis, said water leakage caused his gypsum false ceiling above his first floor landing to cave in.

It’s really bad. We have received nearly 100 calls daily in the past three days, mainly from residents in new villa communities
Khalid Mohammed,
ATS Maintenance Services

Both the developer and a waterproofing supplier assured him it was of sound quality after previous storms - but it quickly collapsed when the downpour began.

“We have had bad waterproofing from the roof for as long as we have been here," he said.

"It would always leak when we had the ACs cleaned. We raised complaints and they did the waterproofing on the roof, but not well. It hasn't really rained since we moved in so we weren't sure how it would hold if it did.

"Luckily no one was hurt when the roof fell."

  • Workers clearing a flooded road after heavy rain in Al Barsha heights, Dubai. Pawan Singh / The National
    Workers clearing a flooded road after heavy rain in Al Barsha heights, Dubai. Pawan Singh / The National
  • Not a common sight in the UAE, people using umbrella in the Discovery Gardens area in Dubai. Pawan Singh / The National
    Not a common sight in the UAE, people using umbrella in the Discovery Gardens area in Dubai. Pawan Singh / The National
  • A flooded road in Al Quoz Industrial area, Dubai. Pawan Singh / The National
    A flooded road in Al Quoz Industrial area, Dubai. Pawan Singh / The National
  • A tree felled by extreme weather in Discovery Gardens, Dubai. Pawan Singh / The National
    A tree felled by extreme weather in Discovery Gardens, Dubai. Pawan Singh / The National
  • Workers push a car stranded on a flooded street in Al Quoz Industrial area. Pawan Singh / The National
    Workers push a car stranded on a flooded street in Al Quoz Industrial area. Pawan Singh / The National
  • Workers clear a flooded road in Al Barsha heights. Pawan Singh / The National
    Workers clear a flooded road in Al Barsha heights. Pawan Singh / The National
  • A flooded road in Al Quoz Industrial area. Pawan Singh / The National
    A flooded road in Al Quoz Industrial area. Pawan Singh / The National
  • Trying to stay dry in Al Furjan, Dubai. Pawan Singh / The National
    Trying to stay dry in Al Furjan, Dubai. Pawan Singh / The National
  • A worker clearing water from a road in the Greens area of Dubai. Pawan Singh / The National
    A worker clearing water from a road in the Greens area of Dubai. Pawan Singh / The National
  • Floodwaters being cleared on Al Qudra Road, Dubai. Chris Whiteoak / The National
    Floodwaters being cleared on Al Qudra Road, Dubai. Chris Whiteoak / The National
  • Al Qudra Road, Dubai. Chris Whiteoak / The National
    Al Qudra Road, Dubai. Chris Whiteoak / The National
  • Traffic jams on the flooded Al Qudra Road, Dubai. Chris Whiteoak / The National
    Traffic jams on the flooded Al Qudra Road, Dubai. Chris Whiteoak / The National
  • The Mangroves area in Abu Dhabi on a cool and gloomy morning. Victor Besa / The National
    The Mangroves area in Abu Dhabi on a cool and gloomy morning. Victor Besa / The National
  • A brisk breeze has the UAE flag fluttering on the Corniche in Abu Dhabi. Victor Besa / The National
    A brisk breeze has the UAE flag fluttering on the Corniche in Abu Dhabi. Victor Besa / The National
  • Two women enjoy a cool morning on the Corniche. Victor Besa / The National
    Two women enjoy a cool morning on the Corniche. Victor Besa / The National
  • Runners take advantage of the cool weather on the Corniche in Abu Dhabi. Victor Besa / The National
    Runners take advantage of the cool weather on the Corniche in Abu Dhabi. Victor Besa / The National
  • The Corniche in Abu Dhabi on a cool and gloomy morning. Victor Besa / The National
    The Corniche in Abu Dhabi on a cool and gloomy morning. Victor Besa / The National
  • Traffic heading in to downtown Abu Dhabi. Victor Besa / The National
    Traffic heading in to downtown Abu Dhabi. Victor Besa / The National

Mhorag Fernie, 48, another resident of Mira Oasis, woke to find her house had not escaped the storm unscathed.

"Two of us live in a three-bedroom villa. One bedroom flooded completely, the ceiling in the dining room has cracked and is leaking, and the roof access hatch has partially collapsed," she said.

"We've had a company out to unblock the drains but there was nothing they could do about the roof. We're not coping at all."

Stacey Ameen, 33, said she faced similar problems last year when it rained.

"The villa was still under warranty so the developer fixed it, saying we shouldn't have any more problems. But we have leaks from almost all windows, the ceiling in the study, the roof hatch, and a crack on the wall by the stairs," Ms Ameen said.

Some residents took to Twitter to share photos as they took stock of damage caused by the rain.

Zeina El Khoury, another resident in the community, said she was left without power for almost two days now.

"We had water leaking inside the fuse box from the roof. It was a big disaster. Twice the electricity short-circuited with a bang, meaning we have no electricity for two days, and no water because the pump isn't working.

Khalid Mohammed, the owner of ATS Maintenance Services, told The National that he has been inundated with calls in the past few days.

“It’s really bad. We have received nearly 100 calls daily in the past three days,” he said.

“It’s mainly from residents in some new villa communities.

“People have called us to fix short circuits and leaking ceilings. In some cases, a section of the gypsum ceiling has fallen down.”

Mohammed Hassan, manager at Imran Gul Technical Services, said he had received more than 30 calls a day since Friday.

“The problem is that no waterproofing was done on the roofs of these houses,” he said.

“There are companies that specialise in that and residents should get it done to avoid problems in the future.”

Other maintenance companies, such as We Will Fix It and Fixperts, also said that the number of calls they have received has gone up in the past few days because of the rains.

But older communities in the city, where many residents have already done waterproofing on the roofs, were relatively problem free.

Our community management team is working 24/7 to assist you. I'm personally overseeing their progress and we assure you all units will be covered
Mohamed Alabbar,
Emaar Properties

“It wasn’t as bad as people may assume, at least not in The Springs, Meadows and The Lakes area, which are the oldest Emaar properties,” said Rahul Jaiswal, owner of Handyman Guru.

“We received more than six calls a day and an equal number of messages. We fixed two issues in Mira.

“But they were more of a short-circuit problem rather than ceilings caving in. Residents are used to it now and know how to cope. Didn’t read much on Facebook groups about flooding and leaks.”

On Sunday, Mohamed Alabbar, managing director of Emaar Properties, assured property owners and tenants that their problems will be resolved.

"Dear valued Emaar tenants, our community management team is working 24/7 to assist you. I'm personally overseeing their progress and we assure you all units will be covered," he wrote on Twitter.

The National Centre of Meteorology forecasts unsettled weather until Thursday, January 6.

About a year's worth of rain – 99.2mm – fell in Saih Al Salam in Dubai in the first eight and half hours of 2022, the NCM said.

The area is home to Al Qudra Lakes, the Mohammed bin Rashid Al Maktoum Solar Park and Bab Al Shams Desert Resort and Spa.

The NCM is predicting cloudy conditions in most of the country on Monday and Tuesday with chances of rain, lightning, thunder and hail in some areas.

On Wednesday and Thursday there will be fewer clouds and the weather will be partly cloudy to cloudy at times, with a chance of light to moderate rain over some coastal and northern areas, with a significant drop in temperatures, the NCM said.

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How to protect yourself when air quality drops

Install an air filter in your home.

Close your windows and turn on the AC.

Shower or bath after being outside.

Wear a face mask.

Stay indoors when conditions are particularly poor.

If driving, turn your engine off when stationary.

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There are several primers for investing in cryptocurrencies available online, including e-books written by people whose credentials fall apart on the second page of your preferred search engine. 

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Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

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Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

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Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

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Buyers should try to pay as much in cash as possible for a property, limiting the mortgage value to as little as they can afford. This means they not only pay less in interest but their monthly costs are also reduced. Ideally, the monthly mortgage payment should not exceed 20 per cent of the purchaser’s total household income, says Carol Glynn, founder of Conscious Finance Coaching.

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EMERGENCY PHONE NUMBERS

Estijaba – 8001717 –  number to call to request coronavirus testing

Ministry of Health and Prevention – 80011111

Dubai Health Authority – 800342 – The number to book a free video or voice consultation with a doctor or connect to a local health centre

Emirates airline – 600555555

Etihad Airways – 600555666

Ambulance – 998

Knowledge and Human Development Authority – 8005432 ext. 4 for Covid-19 queries

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Updated: January 03, 2022, 6:17 AM