ABU DHABI // The mother of the three Emirati sisters who were attacked by a drug addict with a claw hammer in a London hotel three years ago has spoken for the first time about how the family’s lives were “destroyed overnight”.
Speaking exclusively to The National, Kedhaya Al Mulla recalled the horror of finding out about the incident in which her daughters almost died and which forever changed their lives.
Fatima Al Najjar, 36, Ohoud Al Najjar, 37, and Khulood Al Najjar, 39, along with other family members including children were sleeping in their room at the Cumberland hotel in Marble Arch on April 6, 2014 when serial petty criminal Philip Spence entered to rob them and assaulted them with a hammer.
The list of the sisters’ medical problems and disabilities is long. One has brain damage and is in a wheelchair after six blows to the head, while another has no sense of taste and cannot breathe through her nose.
All three suffer epilepsy and post-traumatic stress.
“It is hardest on the mother to see her children suffer in this way,” said Mrs Al Mulla.
“Overnight, this man has sentenced us to death. He didn’t just harm my daughters, he destroyed all our lives. It feels like we have been buried alive. This house we are in is our coffin.”
Once full of laughter and joy, Mrs Al Mulla said her life has become endless sorrow.
“When I hear that someone has died, I secretly envy them and I’m happy for them because they will never see the suffering we are seeing.”
The sisters have had dozens of operations to repair the damage to their faces and bodies.
They stayed in a London hospital for 10 months and have returned several times with more trips to come.
Half of Khulood’s face and skull was smashed, and Fatima’s nose was shattered. Matter from Ohoud’s brain was found on her pillow.
They remember little of the day and the only one who clearly remembers and identified the attacker was Khulood’s eldest daughter, Noora , who was 11 at the time.
She injured her hand trying to stop Spence.
“My children wake up screaming, and me and my sisters can’t sleep without pills,” said Khulood, who was a finance manager.
“Noora still remembers the man who tried to kill her mother. The judge wanted her to be a witness at court, but I refused.”
Her other two children, Fatima, who was 7, and Saeed, 9, were also traumatised.
The sisters’ half brother, Saif, was at the end of the corridor and ran to their room when he heard the screams.
“My son still remembers seeing the blood on the ceiling, the walls and all over the floor and seeing his sister’s brain on the pillow,” said Mrs Al Mulla, 55.
“No one can get over it. I have lost my daughter, Ohoud, and my other two are in pain and my family in shock.
“I’ll tell you exactly how our lives have become – doctor’s appointments.
Every day we all go to the hospital for appointments. I can’t tell day from night anymore.
“We can’t go anywhere or do anything. At any moment any of the three girls can have a seizure, and Ohoud has tubes attached to her body. I don’t want to and will never leave her side again. We can’t miss any of their appointments and they have appointments and rehabilitation sessions throughout the day.”
Khulood, Ohoud and Fatima had to retire from their jobs as they were deemed to be medically unfit to work.
Spence was sentenced to life imprisonment in 2015 but that has not brought the family any peace.
“Will that bring our sister back to us? Will it heal our injuries?” said Khulood, who has metal plates in most of her face, head, arm and bolts that are used to hold her jaw, which had detached.
Fatima said: “It is a nightmare that we are reliving every single second. This isn’t my life. It doesn’t feel like it’s mine. It’s a nightmare that we can’t wake up from.”
Half of Fatima’s face was paralysed and her left eye was stuck open for six weeks after the attack.
“I have three drawers full of different tablets which I start taking first thing in the morning,” she said.
As a result of a concussion, Fatima’s short-term memory and hearing are damaged, and she cannot tolerate bright light or standing for long periods. Her kidneys are also deteriorating because of all the medication.
“I see a neurologist, cardiologist, ophthalmologist, internalist, orthopaedic and every kind of doctor possible,” said Fatima, who was an IT engineer.
“I don’t see any hope that we get our lives back. At one time I used to have a job, ambitions, friends and colleagues. Now my friends are the doctors and nurses I see everyday. Our scars and disabilities are permanent.”
Ohoud’s last voice message to her mother before the attack was: “Don’t worry mum, London is safe, it is very safe”.
“She was a flower. My flower. I depended on her for everything and she used to hold us all together. I never leave my daughters and I wish I had never allowed them to go that day,” said Mrs Al Mulla.
The family has turned down many interview requests.
“We don’t want anyone’s pity,” said Khulood. “I was a strong and healthy woman and the look of pity I saw in people’s eyes while I was in the hospital made me sad. We are grateful for the overwhelming love and support we received from everyone in the UAE and the UK but we just want people to be careful. We were staying in a reputable hotel in the city and in a few minutes, the lives of the entire family was destroyed.”
The family are in the middle of a legal battle with the hotel, which they are suing at London’s High Court.
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Classification of skills
A worker is categorised as skilled by the MOHRE based on nine levels given in the International Standard Classification of Occupations (ISCO) issued by the International Labour Organisation.
A skilled worker would be someone at a professional level (levels 1 – 5) which includes managers, professionals, technicians and associate professionals, clerical support workers, and service and sales workers.
The worker must also have an attested educational certificate higher than secondary or an equivalent certification, and earn a monthly salary of at least Dh4,000.
Ten tax points to be aware of in 2026
1. Domestic VAT refund amendments: request your refund within five years
If a business does not apply for the refund on time, they lose their credit.
2. E-invoicing in the UAE
Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption.
3. More tax audits
Tax authorities are increasingly using data already available across multiple filings to identify audit risks.
4. More beneficial VAT and excise tax penalty regime
Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.
5. Greater emphasis on statutory audit
There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.
6. Further transfer pricing enforcement
Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes.
7. Limited time periods for audits
Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion.
8. Pillar 2 implementation
Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.
9. Reduced compliance obligations for imported goods and services
Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations.
10. Substance and CbC reporting focus
Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity.
Contributed by Thomas Vanhee and Hend Rashwan, Aurifer
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THE BIO
Ms Al Ameri likes the variety of her job, and the daily environmental challenges she is presented with.
Regular contact with wildlife is the most appealing part of her role at the Environment Agency Abu Dhabi.
She loves to explore new destinations and lives by her motto of being a voice in the world, and not an echo.
She is the youngest of three children, and has a brother and sister.
Her favourite book, Moby Dick by Herman Melville helped inspire her towards a career exploring the natural world.
Company profile
Date started: 2015
Founder: John Tsioris and Ioanna Angelidaki
Based: Dubai
Sector: Online grocery delivery
Staff: 200
Funding: Undisclosed, but investors include the Jabbar Internet Group and Venture Friends
UAE v Ireland
1st ODI, UAE win by 6 wickets
2nd ODI, January 12
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Cost: 1.05 billion pounds (Dh 4.8 billion)
Number in service: 6
Complement 191 (space for up to 285)
Top speed: over 32 knots
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Length 152.4 m
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How The Debt Panel's advice helped readers in 2019
December 11: 'My husband died, so what happens to the Dh240,000 he owes in the UAE?'
JL, a housewife from India, wrote to us about her husband, who died earlier this month. He left behind an outstanding loan of Dh240,000 and she was hoping to pay it off with an insurance policy he had taken out. She also wanted to recover some of her husband’s end-of-service liabilities to help support her and her son.
“I have no words to thank you for helping me out,” she wrote to The Debt Panel after receiving the panellists' comments. “The advice has given me an idea of the present status of the loan and how to take it up further. I will draft a letter and send it to the email ID on the bank’s website along with the death certificate. I hope and pray to find a way out of this.”
November 26: ‘I owe Dh100,000 because my employer has not paid me for a year’
SL, a financial services employee from India, left the UAE in June after quitting his job because his employer had not paid him since November 2018. He owes Dh103,800 on four debts and was told by the panellists he may be able to use the insolvency law to solve his issue.
SL thanked the panellists for their efforts. "Indeed, I have some clarity on the consequence of the case and the next steps to take regarding my situation," he says. "Hopefully, I will be able to provide a positive testimony soon."
October 15: 'I lost my job and left the UAE owing Dh71,000. Can I return?'
MS, an energy sector employee from South Africa, left the UAE in August after losing his Dh12,000 job. He was struggling to meet the repayments while securing a new position in the UAE and feared he would be detained if he returned. He has now secured a new job and will return to the Emirates this month.
“The insolvency law is indeed a relief to hear,” he says. "I will not apply for insolvency at this stage. I have been able to pay something towards my loan and credit card. As it stands, I only have a one-month deficit, which I will be able to recover by the end of December."
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Director: Fernando Meirelles
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Four out of five stars
The specs
Engine: 3.0-litre six-cylinder turbo
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Why it pays to compare
A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.
Route 1: bank transfer
The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.
Total cost: Dh567.25 - around 2.9 per cent of the total amount
Total received: €4,670.30
Route 2: online platform
The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.
Total cost: Dh74.10, around 0.4 per cent of the transaction
Total received: €4,756
The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.
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Article 15
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What is blockchain?
Blockchain is a form of distributed ledger technology, a digital system in which data is recorded across multiple places at the same time. Unlike traditional databases, DLTs have no central administrator or centralised data storage. They are transparent because the data is visible and, because they are automatically replicated and impossible to be tampered with, they are secure.
The main difference between blockchain and other forms of DLT is the way data is stored as ‘blocks’ – new transactions are added to the existing ‘chain’ of past transactions, hence the name ‘blockchain’. It is impossible to delete or modify information on the chain due to the replication of blocks across various locations.
Blockchain is mostly associated with cryptocurrency Bitcoin. Due to the inability to tamper with transactions, advocates say this makes the currency more secure and safer than traditional systems. It is maintained by a network of people referred to as ‘miners’, who receive rewards for solving complex mathematical equations that enable transactions to go through.
However, one of the major problems that has come to light has been the presence of illicit material buried in the Bitcoin blockchain, linking it to the dark web.
Other blockchain platforms can offer things like smart contracts, which are automatically implemented when specific conditions from all interested parties are reached, cutting the time involved and the risk of mistakes. Another use could be storing medical records, as patients can be confident their information cannot be changed. The technology can also be used in supply chains, voting and has the potential to used for storing property records.