Delivery drivers in the UAE: one in five have been in an accident in the past year

Only half of the region's delivery drivers think customers are concerned about their safety, survey finds

Efforts are underway to address safety concerns as motorcycle delivery riders increase in the UAE. Courtesy RoadSafetyUAE
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About one in five motorcycle delivery drivers have been in an accident in the past year.

A majority of delivery drivers also said cars often cut in front of them, fail to indicate and are frequently inconsiderate.

Only half said they believed customers were concerned about their safety.

These were the findings of a major survey conducted by RoadSafetyUAE.

It looked at five areas: the behaviour of other motorists; their own behaviour; perception of customers; bike safety; and training.

Seventy-eight per cent of delivery drivers said cars and other vehicles often don't indicate so it is difficult to anticipate their moves. While 77 per cent said cars and other vehicles often cut in front of them,  68 per cent said other vehicles didn't seem to see them clearly on the roads.

It also found that 56 per cent said that fellow motorcycle delivery riders sometimes endanger them.

“Motorcycle riders are among the most vulnerable road users and hence it is important to understand their perceptions and fears in order to work on improvement potentials," said Thomas Edelmann, managing director of RoadSafetyUAE.

According to the survey, 92 per cent of delivery drivers believe they are safe drivers , while 19 per cent had been in an accident within the last 12 months.

"There is just no steel around them to protect them and we see a growing number of motorcycle delivery riders on UAE’s roads. We want to raise awareness for this topic via this pioneering delivery rider perception survey," Mr Edelmann said.

“We found the riders' perceptions quite shocking as they state that only 51 per cent think customers are concerned about our safety. The riders’ awareness for safe conduct among themselves must be raised, as 56 per cent state that 'sometimes other motorcycle delivery riders ride recklessly and endanger me’," he said.

Four prominent UAE motorcycle fleets participated in the survey and a total of 222 riders populated the questionnaires to date.

The full survey results can be found at