The men accused in the scamming operation posed as staff from banks and public departments and tried to convince people to share their bank details. Photo: Sharjah Police
The men accused in the scamming operation posed as staff from banks and public departments and tried to convince people to share their bank details. Photo: Sharjah Police
The men accused in the scamming operation posed as staff from banks and public departments and tried to convince people to share their bank details. Photo: Sharjah Police
The men accused in the scamming operation posed as staff from banks and public departments and tried to convince people to share their bank details. Photo: Sharjah Police

Sharjah Police arrest five over phone scams


Salam Al Amir
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Sharjah Police have arrested five men for trying to swindle people out of their money.

The alleged phone scammers made random calls and posed as staff from banks and public departments.

They tried to convince people to share sensitive financial information, such as one-time passwords and the CCV codes on their credit and debit cards to avoid their bank accounts being suspended.

Police were alerted about the incident after people lodged reports.

Col Omar Al Zoud, director of the CID at Sharjah Police, said the gang was traced to an apartment in the emirate.

“After they were kept under surveillance, the apartment was raided and the men arrested,” he said.

“A number of mobile phones, SIM cards and laptops were found in their possession and were confiscated.”

The men have been referred to public prosecutors.

“People should not share their bank details and OTPs with anyone. If they need to update their bank details, they should do it at the bank,” Col Al Zoud said.

Cyber criminals often use the logos of police and other public departments to convince people to share their personal or financial information.

In such cases, the fraudsters use a real company’s name or logo and then link it to a fake website.

People unwittingly click on the link, which redirects them to the fake website where they are asked to enter their account or credit card details or other sensitive information.

Once fraudsters have this information, they can use it to gain access to the victim's bank account, make fraudulent purchases or even steal the person's identity.

In June this year, Sharjah Police launched an awareness campaign about the dangers of cyber crime after recording a 70 per cent increase in the number of victims in the past two years.

Officers met local residents at the emirate’s City Centre Al Zahia and advised them on how to protect themselves.

They also helped them to identify when they are being targeted by cyber criminals.

Why it pays to compare

A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.

Route 1: bank transfer

The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.

Total cost: Dh567.25 - around 2.9 per cent of the total amount

Total received: €4,670.30 

Route 2: online platform

The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.

Total cost: Dh74.10, around 0.4 per cent of the transaction

Total received: €4,756

The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.

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Updated: November 24, 2022, 12:06 PM