How do I check my Al Hosn green pass status if I can't access the app?

Authorities can use new services to confirm testing and vaccination status

The UAE's Al Hosn app acts as a health pass to secure entry to public buildings, malls, education facilities, restaurants and venues in Abu Dhabi. All photos by Khushnam Bhandari / The National

Signs at Khalidiyah Mall inform customers about the current 'green pass' entry rules. People are required to have the 'green status' on the Al Hosn app to enter many public places.

People who are fully vaccinated against coronavirus remain green as long as they have a PCR test once every 30 days.

People who are unvaccinated must be tested every three days to remain green.

People will be required to show their vaccination status before entering public buildings.

This 'green status' system is only in place in Abu Dhabi.

To maintain vaccinated status on the Al Hosn app, a third booster dose must be taken six months after the second dose has been administered.

The new rules apply to citizens, residents and tourists.

Signs at the entrance to Yas Mall in Abu Dhabi inform people to show proof of vaccination upon entry.

A widespread media campaign informed members of the public about the new requirements.

Follow the latest updates on the Covid-19 pandemic here

UAE authorities have introduced several new ways to gain access to the Covid-19 data held on the Al Hosn app.

Testing and vaccination information is held on the app, and updates automatically every time a person has a Covid-19 PCR or DPI test, or a vaccine injection.

Residents are required to download the app on their smartphone to gain access to many public areas, including malls, hotels and schools in Abu Dhabi and some of the other emirates.

Tourists are also encouraged to add the software to their phone, in order to upload their vaccine certificate and move freely around Abu Dhabi's attractions.

The new services enable health or security officials to check the status of a person, without the need to see the app on a smartphone. Instead they can check online, or via SMS, or by using a quick code dialled on the person's phone.

The service could be used by schools to confirm the status of their pupils, or by office managers to check the vaccination status of their employees. All that is needed is the person's Emirates ID number or Unified ID number.

The Unified ID Number is a six-digit number automatically assigned to anyone who enters the UAE.

How to use the new Al Hosn services

1. Use a USSD or quick code - dial *48*, then enter the Emirates ID number or UID followed by #
2. Etisalat users can send an SMS - send the letter R and either the Emirates ID number or UID in an SMS to 6336
3. Everyone can also access the Al Hosn app via the website m.alhosnapp.ae

How to use the Al Hosn app