Dubai Police's 999 emergency number received about 1.2 million calls during the second quarter of 2021.
The average time for police to reach “extreme emergency scenes” was only 2.33 minutes with a targeted response time of six minutes, and 10.17 minutes for emergency cases where a target of 15 minutes was in place, state news agency Wam reported on Thursday.
The average time for police patrols to reach non-emergency scenes was 10.45 minutes with a targeted response time of 30 minutes.
Of the 1,177,347 calls to the 999 number, 99.6 per cent were answered within 10 seconds. The force received 1,094,373 calls to the same number in the same period of last year.
Officers urged the public to understand the difference between 901 and the emergency hotline 999 and to be more mindful of the calls they make to the hotline. The toll-free 901 number was launched in October 2010 to divert non-urgent calls from the emergency 999 number and limit its misuse.
Police patrols, meanwhile, have increased across Dubai to ensure public safety during the Eid Al Adha holiday.
Authorities said 120 traffic police patrols would be stationed across the city to ensure the safety of motorists and pedestrians.
Dubai Police's supercar collection — in pictures
A Dubai Police Ferrari supercar on display during the Dubai Airshow. Christopher Furlong / Getty Images
First lieutenant Mohamed Ebrahim Al Suwaidi with the new Dubai Police car an Audi RS e-trom GT, the force's first electric sports car. Chris Whiteoak / The National
Dubai Police took delivery of a Hongqi E-HS9 suv vehicle - the force's first electric vehicle - from Oneroad Automotive Company at the Dubai Police Officers Club. Dubai Police
Dubai Police supercars at the start of the Dubai Run. Photo: Dubai Media Office
The Lamborghini Aventador, left, and the Ferrari FF were the first supercars to get the Dubai Police decal treatment. Courtesy Dubai Police
Dubai Police unveiled new supercars at the Dubai International Motor Show including the Mercedes G class Brabus. Pawan Singh / The National
Dubai Police added the Ferrari FF (pictured) to its fleet. Courtesy Dubai Police
A selection of the Dubai Police fleet: Ferrari FF, Mercedes-Benz SLS-AMG, Bentley Continental GT, Porsche Panamera and Mercedes-Benz/Brabus G700. Photo: WSF Creative
Dubai Police own a Bugatti Veyron, which can reach a speed of more than 400kph. EPA
The Maserati GranTurismo allows traffic police to cruise the streets of Dubai in style, as well as comfort. Photo: Dubai Police
The McLaren MP4-12C packs a punch on the open road with a top speed of about 200kph thanks to its twin-turbo charged V8 engine. Photo: Dubai Police
Dubai Police hinted in 2019 that the newly Tesla Cybertruck could be added to the force’s impressive fleet of patrol vehicles. Photo: @mostaqbal_ae / Dubai Future Foundation
The Mercedes-Benz SLS-AMG can hit 100kph in only 3 seconds thanks to its nine-speed automatic gearbox and AMG-tuned, all-wheel drive system. Photo: WSF Creative
The hybrid electric BMW i8 has a top speed of 250kph. Antonie Robertson / The National
Aston Martin created a special factory staffed by 27 of its finest engineers to produce the exclusive One-77. Sarah Dea / The National
Named after a Spanish fighting bull, the Lamborghini Aventador was initially limited to 4,000 models, with Dubai Police snapping up one of the V12s and coating it in green and white. Photo: Dubai Police
Described by Toyota as delivering a 'powerful but pure' driving experience, the Supra can hit 100kph in only 4.3 seconds and has a top speed of 250kph. Photo: Dubai Police
The 4 litre V8 Mercedes-Benz G 63 is ready for action, both on and off the road. Pawan Singh / The National
The Bentley Continental GT, with a huge six-litre engine and top speed of 318kph, ensures police can get where they need to be in style, and on time. Photo: Dubai Police