The world needs more people like Bill Richardson, who passed away on Friday. I say this not because he had an exceptional career in public service – seven terms in the US Congress, twice governor of New Mexico, he was also America’s ambassador to the UN and energy secretary during the Clinton administration. Nor because he won a place in the Guinness Book of Records – an achievement of which he was inordinately proud – for the politician who’d shaken the most hands (13,392) in an eight-hour period.
Nor because he was clearly the most amiable of men and held in wide affection. When he stood for the Democratic presidential nomination in 2007, the first of Latino descent to do so, he looked around the podium during a TV debate and said: “Let me just say, I love all the candidates here. In fact, I think they would all do great in the White House … as my vice president.” Everyone in the room, candidates included, erupted with laughter.
And neither do I say so solely because he became most famous for his skill as a special envoy – sometimes official, sometimes not – to world leaders who were often sworn enemies of the US, frequently securing the return of detained Americans, although it is connected to that.
I say we need more Bill Richardsons because of the wisdom that informed the way he managed to broker deals with an unlikely roster that included Fidel Castro, Saddam Hussein and “a Kim or two”, as he put it, referring to the ruling family of North Korea. “Respect the other side. Try to connect personally. Use sense of humour. Let the other side save face,” is how he once described his negotiating style.
Understanding the importance of saving face is also crucial
It sounds such a simple formula. And yet it seems too rare at a time when many public officials try to outdo each other in performative behaviour, never shy of berating other countries and telling them what to do. The point is general, but it would only be fair to add that it is mostly western officials who are guilty of this. We don’t, for instance, hear of Global South countries getting together to denounce the UK for its epidemic of homelessness and child poverty – which affects nearly 30 per cent of children, according to the latest statistics – and “demanding” that the British government take action.
But respecting “the other side” or other peoples appears to be something some officials are just incapable of doing instinctively. I wrote last year about the EU’s High Representative for Foreign Affairs, Josep Borrell, who told an audience – of young diplomats, if you can believe it – that “Europe is a garden ... It is the best combination … that humankind has been able to build. Most of the rest of the world is a jungle, and the jungle could invade the garden. The gardeners have to go to the jungle. Otherwise, the rest of the world will invade us, by different ways and means.”
Mr Borrell later claimed his remarks had been misunderstood. “I am sorry if some have felt offended,” he said – a half-hearted apology that has not satisfied the many on social media who have referred to him ever since as “Josep ‘Gardener’ Borrell”.
Another instance that remains etched in the memory is the visit by then UK foreign secretary David Miliband to India in 2009. Mr Miliband caused such outrage by his all-advised words about the Kashmir dispute and his public overfamiliarity with Pranab Mukherjee, his septuagenarian counterpart – whom he kept calling by his first name – that some Indian commentators said it was the worst visit by a British foreign secretary since independence in 1947. If he’d only been a little more sensitive towards his hosts, disaster could easily have been avoided.
Understanding the importance of saving face is also crucial. “Saving face” is not merely some quaint Asian custom, as many Europeans and Americans apparently think. First, it is very real. Second, it ought to be obvious when it matters in geopolitics.
If any politician in Washington ever wants China to take a more accommodating stance on Taiwan (as they would see it), for instance, they have to understand that no Chinese leader can ever be seen to lose face over the issue. This is also going to be key to the future of the South China Sea, much of which Beijing claims, leading to disputes with several South-East Asian countries.
It doesn’t matter what rulings are issued by the Permanent Court of Arbitration in The Hague in reference to the UN Convention on the Law of the Sea. Beijing’s claims are illustrated on a map in Chinese passports. It would be politically impossible for any leader to back down on them. All sides are going to have to come to various accommodations that allow each country to present them as “wins” at home.
Mr Richardson would have known this, and although he was concerned primarily with personal diplomacy, he also conducted many missions to Myanmar from the 1990s onwards, negotiating with the military juntas that preceded and succeeded the short-lived period of democracy, and promoting humanitarian causes.
International relations would benefit greatly from the wide adoption of his formula. Let me repeat it: “Respect the other side. Try to connect personally. Use sense of humour. Let the other side save face.” Is that really so hard?
The fact that Mr Richardson was so unusual suggests that it is. Let’s hope, after the eulogies he received from so many, that his counterparts across the West stop to ask themselves: what could we learn from this remarkable man?
The biog:
Languages: Arabic, Farsi, Hindi, basic Russian
Favourite food: Pizza
Best food on the road: rice
Favourite colour: silver
Favourite bike: Gold Wing, Honda
Favourite biking destination: Canada
Email sent to Uber team from chief executive Dara Khosrowshahi
From: Dara
To: Team@
Date: March 25, 2019 at 11:45pm PT
Subj: Accelerating in the Middle East
Five years ago, Uber launched in the Middle East. It was the start of an incredible journey, with millions of riders and drivers finding new ways to move and work in a dynamic region that’s become so important to Uber. Now Pakistan is one of our fastest-growing markets in the world, women are driving with Uber across Saudi Arabia, and we chose Cairo to launch our first Uber Bus product late last year.
Today we are taking the next step in this journey—well, it’s more like a leap, and a big one: in a few minutes, we’ll announce that we’ve agreed to acquire Careem. Importantly, we intend to operate Careem independently, under the leadership of co-founder and current CEO Mudassir Sheikha. I’ve gotten to know both co-founders, Mudassir and Magnus Olsson, and what they have built is truly extraordinary. They are first-class entrepreneurs who share our platform vision and, like us, have launched a wide range of products—from digital payments to food delivery—to serve consumers.
I expect many of you will ask how we arrived at this structure, meaning allowing Careem to maintain an independent brand and operate separately. After careful consideration, we decided that this framework has the advantage of letting us build new products and try new ideas across not one, but two, strong brands, with strong operators within each. Over time, by integrating parts of our networks, we can operate more efficiently, achieve even lower wait times, expand new products like high-capacity vehicles and payments, and quicken the already remarkable pace of innovation in the region.
This acquisition is subject to regulatory approval in various countries, which we don’t expect before Q1 2020. Until then, nothing changes. And since both companies will continue to largely operate separately after the acquisition, very little will change in either teams’ day-to-day operations post-close. Today’s news is a testament to the incredible business our team has worked so hard to build.
It’s a great day for the Middle East, for the region’s thriving tech sector, for Careem, and for Uber.
Uber on,
Dara
Lexus LX700h specs
Engine: 3.4-litre twin-turbo V6 plus supplementary electric motor
Power: 464hp at 5,200rpm
Torque: 790Nm from 2,000-3,600rpm
Transmission: 10-speed auto
Fuel consumption: 11.7L/100km
On sale: Now
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Naga
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THE BIG MATCH
Arsenal v Manchester City,
Sunday, Emirates Stadium, 6.30pm
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Scorecard
Scotland 220
K Coetzer 95, J Siddique 3-49, R Mustafa 3-35
UAE 224-3 in 43,5 overs
C Suri 67, B Hameed 63 not out
Timeline
2012-2015
The company offers payments/bribes to win key contracts in the Middle East
May 2017
The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts
September 2021
Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act
October 2021
Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence
December 2024
Petrofac enters into comprehensive restructuring to strengthen the financial position of the group
May 2025
The High Court of England and Wales approves the company’s restructuring plan
July 2025
The Court of Appeal issues a judgment challenging parts of the restructuring plan
August 2025
Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision
October 2025
Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange
November 2025
180 Petrofac employees laid off in the UAE
The biog
Favourite book: Homegoing by Yaa Gyasi
Favourite holiday destination: Spain
Favourite film: Bohemian Rhapsody
Favourite place to visit in the UAE: The beach or Satwa
Children: Stepdaughter Tyler 27, daughter Quito 22 and son Dali 19
Company%20profile
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