Dubai's government is introducing a single, unified system to keep track of employee productivity across all departments.
The new system uses AI and data to monitor the efficiency of 32 different government departments, it was announced on Sunday.
“The adoption of the Workforce Productivity Measurement System across the Government of Dubai represents a strategic milestone in the advancement of government work and reflects Dubai’s vision to build a government driven by data and advanced analytics,” said Abdullah Ali Bin Zayed Al Falasi, director general of the Dubai Government Human Resources Department.
“It supports the development of policies, enhances performance efficiency, and enables government entities to make more accurate, proactive and impactful decisions.
“The system’s impact extends beyond measuring productivity. It establishes a unified methodology that enhances resource allocation, improves the quality of services and supports sustainable institutional performance, in line with Dubai’s vision to build a more agile, efficient and future-ready government.”
The new system enables government entities to “regularly monitor productivity indicators and analyse the relationship between resources and outputs, helping enhance planning efficiency, improve institutional performance, and provide accurate insights to support decision-making”.
The system provides a unified government framework for measuring workforce productivity and analysing the relationship between human resources, financial resources and government service outputs, according to a statement from the Dubai Government on Sunday.
The introduction of the measure, across 32 different government departments, comes after a pilot scheme was first implemented on a limited number of government entities.
The use of the system in the pilot phase "has contributed to building an integrated knowledge base drawing on the analysis of millions of data points".
The move is the latest step in the country's adoption of AI in its operations.
Earlier this year, Sheikh Mohammed bin Rashid, Vice President, Prime Minister and Ruler of Dubai, reviewed a project to see half of UAE government services using AI agents within two years.
Sheikh Mohammed said every federal employee would be trained to master AI, creating the “world’s strongest capabilities in AI-driven government”.
In June, the UAE unveiled a federal body to harness AI and public data with a mission to build “the government of the future”.
