<strong><span>The welcome</span></strong> <span>I arrive early for check-in and my room isn’t ready, but as I’m staying in a club room, I’m able to wait in the club lounge, which has a balcony with sweeping views of the attractive canal and beach areas nearby.</span> <strong><span>The neighbourhood</span></strong> <span>This large hotel, built to resemble an ocean liner, </span><span>enjoys a prime position on the Fort Lauderdale Beach Boulevard, though it's not right on the beach, as some photos suggest.</span> <strong><span>The scene</span></strong> <span>Relaxed and breezy, the hotel is popular with young American families and European holidaymakers, particularly from the United Kingdom</span><span>.</span> <strong><span>The room</span></strong> <span>My room is on the 14th floor and faces north, with a balcony overlooking a narrow coastal strip flanked by water. It's lovely and quiet, but I have to keep calling for an engineer to work on the air</span><span> con, which isn't cold enough and keeps going on and off. </span><span>The pillows are limp and I'm surprised that there is no pillow menu. As a last resort, I stuff two pillows into one pillowcase. There's also an annoying flashing light over the bed. On the plus side, there is a good-sized bathroom with a fast-filling bath.</span> <strong><span>The service</span></strong> <span>Mostly helpful, but staff in the club lounge are either always trying to strike up a conversation or unable to properly understand English.</span> <span>It’s more assured at the spa, where I recover from a 16-hour flight with a 110-minute “intuitive ocean” treatment consisting of a salt and oil scrub, marine body wrap and massage (US$279; Dh1,025).</span> <strong><span>The food</span></strong> <span>The hotel’s main restaurant is the recently revamped Burlock Coast, which is on the ground floor and opens up onto a terrace just across the road from the beach. Its seafood is delicious and well-priced – six ceviche tacos for $12 (Dh44) or $30 (Dh110) for a lobster pasta. Breakfast is both fun and sophisticated, and you can order à la carte or go for a buffet.</span> <strong><span>Loved</span></strong> <span>The location, views and spa.</span> <strong><span>Hated</span></strong> <span>The air con and limp pillow situation, and the fact that young children are allowed in the club lounge, which, at times, made it feel almost like a kindergarten.</span> <strong><span>The verdict</span></strong> <span>This is a great base for a short break or holiday, if you can ignore the niggles and secure the lowest rates.</span> <strong>The bottom line</strong> Double rooms at <a href="http://www.ritzcarlton.com/en/hotels/florida/fort-lauderdale">The Ritz-Carlton Fort Lauderdale</a> cost from $358 (Dh1,314) per night. <span>This price includes taxes but excludes breakfast.</span> <strong>______________</strong> <strong>Read more:</strong> <strong>______________</strong>