• A health worker checks the body temperature of passengers bound for Frankfurt at Dubai International Airport.
    A health worker checks the body temperature of passengers bound for Frankfurt at Dubai International Airport.
  • Emirates Boeing 777 aircraft are seen on the tarmac at Dubai International Airport.
    Emirates Boeing 777 aircraft are seen on the tarmac at Dubai International Airport.
  • Passengers bound for Frankfurt board a shuttle bus at Dubai International Airport.
    Passengers bound for Frankfurt board a shuttle bus at Dubai International Airport.
  • A flydubai aircraft is parked on the tarmac of Dubai International Airport.
    A flydubai aircraft is parked on the tarmac of Dubai International Airport.
  • Passengers check in at Dubai International Airport.
    Passengers check in at Dubai International Airport.
  • An information board displays an alert for passengers to maintain distance from others at Dubai International Airport.
    An information board displays an alert for passengers to maintain distance from others at Dubai International Airport.
  • Mask-clad passengers bound for Frankfurt walk past check-in counters at Dubai International Airport.
    Mask-clad passengers bound for Frankfurt walk past check-in counters at Dubai International Airport.
  • A mask-clad employee walks in front of a flydubai aircraft on the tarmac of Dubai International Airport.
    A mask-clad employee walks in front of a flydubai aircraft on the tarmac of Dubai International Airport.
  • Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
    Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
  • Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
    Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
  • Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
    Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
  • Passengers wait at a terminal at Dubai International Airport, as Emirates resumed a limited number of outbound passenger flights.
    Passengers wait at a terminal at Dubai International Airport, as Emirates resumed a limited number of outbound passenger flights.
  • An Emirates aircraft takes off from Dubai International Airport.
    An Emirates aircraft takes off from Dubai International Airport.
  • Emirates Airbus A380 and Boeing 777 aircraft are seen on the tarmac at Dubai International Airport as the airline resumed a limited number of outbound passenger flights.
    Emirates Airbus A380 and Boeing 777 aircraft are seen on the tarmac at Dubai International Airport as the airline resumed a limited number of outbound passenger flights.
  • Passengers are assisted at the check-in counter in a terminal at Dubai International Airport.
    Passengers are assisted at the check-in counter in a terminal at Dubai International Airport.
  • Passengers have their travel documents checked before departure at Dubai International Airport.
    Passengers have their travel documents checked before departure at Dubai International Airport.
  • Passengers have their travel documents checked before departure at Dubai International Airport.
    Passengers have their travel documents checked before departure at Dubai International Airport.

Emirates and Etihad in-air distancing tactics: no online check-in or seat selection


Hayley Skirka
  • English
  • Arabic

Travellers set to fly out of the UAE on special repatriation flights will not be able to check-in online ahead of departure, or select their seats for travel.

Emirates is selling tickets for special service flights online, but the Dubai airline will not allow passengers to check-in online or choose their own seats. Instead, seating will be assigned by Emirates crew at the airport in order to follow physical distancing rules in the air.

Emirates is currently operating repatriation flights from Dubai to London, Brussels, Frankfurt, Paris and Zurich. Emirates advises passengers to check requirements for their destination country via the International Air Transport Association's website before booking these flights.

The airline will also operate a reduced meal service, with special meals not available during the time when regular passenger flights in and out of the UAE are grounded,

Etihad to allocate seats by social-distancing rules

Etihad will allocate seats following best practice for social distancing on repatriation flights out of Abu Dhabi
Etihad will allocate seats following best practice for social distancing on repatriation flights out of Abu Dhabi

Etihad is operating its special services with a similar approach. Passengers can book repatriation flights on the Etihad website, but travellers flying from Abu Dhabi will need to complete check-in at the airport.

Seats will also be allocated by Etihad staff in order to give people as much space as possible from other passengers.

"This will help us to follow social distancing guidelines as closely as possible, and make sure you stay safe while you travel with us," said Etihad on its website.

Etihad is currently operating repatriation flights to Amsterdam, Manila, Singapore, Seoul, Jakarta and Melbourne.

Reminder: gloves and face masks must be worn

Emirates has reminded travellers that they must wear a face mask and gloves in order to guarantee boarding for their flight during this time.

This follows a directive from the government in Dubai advising that masks must be worn at all times outside the home.

US airline blocks middle seats

American airline Delta has blocked middle seats on all its Economy and Premium Economy flights to implement social distancing for passengers. Courtesy Delta Air Lines
American airline Delta has blocked middle seats on all its Economy and Premium Economy flights to implement social distancing for passengers. Courtesy Delta Air Lines

Delta, America's largest airline, has laid out its new in-flight social distancing policy.

From April 13 until May 31, Delta has blocked all middle seats in Economy and Premium Economy class cabins on all flights.

Passengers can check in and select seats online, but the number of travellers on each flight will be reduced. Travellers that want to sit next to family members need to inform Delta ahead of travel.

Delta continues to fly within the US and internationally to Amsterdam, South Korea, Japan, Puerto Rico, Mexico and Canada.