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Abu Dhabi, UAEThursday 25 February 2021

Rejoice! Etisalat says UAE internet service restored

After poor weather and a two-week delay,  the UAE's internet service is said to be back online.

Etisalat, the UAE's largest telecommunications operator, said repairs to the submarine cable that was severed in the middle of the Mediterranean Sea has been completed.

After a couple of delays, it seems that the ships have finally found the cable, dragged it back up to the repair crew, patched it up or whatever cable engineers do to fix cables, and turned the internet back on (at least in the region).

According to The National's Charlie Hamilton, Etisalat insisted that customers had not suffered internet slowdowns because it rerouted traffic to alternate cables.

But apparently that didn't appear to help many Etisalat internet subscribers, who vocally complained about their slow online speeds on social media forums such as Facebook and Twitter.

If you're internet isn't up to snuff yet, let us know in the comments or e-mail me and we'll try to help you out.

Etisalat's statement is after the jump:

Etisalat announced today that the cable repairs on the submarine cable (SE-ME-WE-4) have been completed and the Internet services have been fully restored. Etisalat has re-routed the internet traffic to the submarine cable (SE-ME-WE-4) that has now been completely restored.

To provide an uninterrupted surfing experience during the cable cut period, Etisalat had acquired additional link capacities and re-routed the traffic to through these links, to ensure seamless Internet services in the UAE.

Etisalat customers did not face major slowdowns in Internet browsing owing to its robust network with multiple redundant links to major global Internet hubs in Asia, Europe, and USA. Etisalat 's network has been so designed to avoid disruption of Internet traffic during such an eventuality.

Etisalat has invested heavily in building a robust network with multiple redundant links to major global Internet hubs in Asia, Europe, and USA, so that the traffic can be re-routed to ensure that Internet services can remain operational at reasonable speeds in the UAE.

Published: April 29, 2010 04:00 AM

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