It sometimes feels as though I am in a never-ending conference call with staff spread across the globe, it appears to be the preferred method of communication, but I loathe them. There is a lag between each person speaking and, to be honest, most of the time I am never sure who is speaking, particularly when there are more than three of us on the call. What other modes of communication would you suggest for an international team? MN, Dubai
Virtual meetings and virtual teams are increasingly becoming the lifeblood of most companies. Although you may dread the never-ending conference call with staff spread across the globe, virtual meetings don’t have to be a waste of time. In fact they can be more valuable than traditional face-to-face meetings. Managing an international team, I think you are likely to be stuck with the conference call, but there are ways you can make it a much more pleasurable and productive experience.
Conference calls can be an inexpensive and flexible way to get people together, and an opportunity to build engagement and trust between people across the globe. Equally they have the strong advantage of gathering the key people “in the room” for a specific task or conversation independent of their location. Not being in the room in front of someone can often allow you to be more honest with them, although this can be a good or bad thing.
At the moment it seems you are simply experiencing some of the teething pains of moving from the traditional approach of face-to-face management into what could be called virtual leadership. Often leaders just “end up” managing virtual teams without having necessarily learnt to do so. It is a whole different art form …
For an international team such as yours, I would suggest some ground rules for virtual meetings. Teleconferences have been a popular form of communication for more than a decade and the general rules of communication have inherited some bad habits.
Simple planning before the call will help prevent your team from falling into these traps. Traditional conference calls can be useful if everyone is comfortable with them, but using technology such as Skype or WebEx could facilitate more engaging discussions.
Both these and other platforms include chat functions, whiteboards, and slide sharing, all while pinpointing who is speaking – solving several of your problems. Train your team to use the full range of options, rather than just picking up the phone every time they need to communicate.
One area where I particularly have sympathy for your dislike is in feeling stuck on a telephone loop. We’ve all experienced the “never-ending conference call” which though it strictly follows the agenda, always runs over the allotted time, without any real conversations having taken place. While it is important to reliably cover key topics, this should not be at the expense of real and honest conversations.
Take a hard look at your conference calling habits. Is your team relaying information that you could ask to be passed on in more effective ways? Are they coming prepared, or are they dragging it out needlessly? Make it clear that group time is valuable, and that meetings should be about sharing ideas rather than relaying old news.
That being said, you still need to allow time for conversations to emerge, and it is your job as the meeting “facilitator” to encourage spontaneity alongside productivity in this virtual environment. People need to feel connected to be at their best, and they may never have met before. Allow space in the introductions to help people get to know each other, or use video to help improve engagement, giving team members the chance to see each other’s emotions. Try to bring the informal in, but maintain presence by encouraging each team member to keep focus.
Doctor’s prescription:
Virtual meetings require real leadership skills that develop by embracing the technology. A necessary part of an international team, you need to be comfortable balancing your role as virtual “meeting facilitator”, without forgetting that people need to connect and grow from these interactions. Coach your team into this way of thinking and the drudgery of a weekly chore could become a satisfying part of the day.
Alex Davda is a business psychologist and consultant at Ashridge Executive Education, Hult International Business School, and is based in the Middle East. Email him at business@thenational.ae for advice on any work
COMPANY PROFILE
Name: Xpanceo
Started: 2018
Founders: Roman Axelrod, Valentyn Volkov
Based: Dubai, UAE
Industry: Smart contact lenses, augmented/virtual reality
Funding: $40 million
Investor: Opportunity Venture (Asia)
Company profile
Company name: Ogram
Started: 2017
Founders: Karim Kouatly and Shafiq Khartabil
Based: Dubai, UAE
Industry: On-demand staffing
Number of employees: 50
Funding: More than $4 million
Funding round: Series A
Investors: Global Ventures, Aditum and Oraseya Capital
UAE squad
Men's draw: Victor Scvortov and Khalifa Al Hosani, (both 73 kilograms), Sergiu Toma and Mihail Marchitan (90kg), Ivan Remarenco (100kg), Ahmed Al Naqbi (60kg), Musabah Al Shamsi and Ahmed Al Hosani (66kg)
Women’s draw: Maitha Al Neyadi (57kg)
The Killer
Director: David Fincher
Stars: Michael Fassbender, Tilda Swinton, Charles Parnell
Rating: 4/5
FULL FIGHT CARD
Featherweight Bout:
Abdullah Al Qahtani v Taha Bendaoud
Bantamweight Bout:
Ali Taleb v Nawras Abzakh
Bantamweight Bout:
Xavier Alaoui v Rachid El Hazoume
Featherweight Bout:
Islam Reda v Adam Meskini
Bantamweight Bout:
Tariq Ismail v Jalal Al Daaja
Bantamweight Bout:
Elias Boudegzdame v Hassan Mandour
Amateur Female Atomweight Bout:
Hattan Al Saif v Nada Faheem
Featherweight Bout:
Maraoune Bellagouit v Motaz Askar
Featherweight Bout:
Ahmed Tarek v Abdelrahman Alhyasat
Showcase Featherweight Bout:
Mido Mohamed v Yazeed Hasanain
Showcase Flyweight Bout:
Malik Basahel v Harsh Pandya
UAE currency: the story behind the money in your pockets
Zodi & Tehu: Princes Of The Desert
Director: Eric Barbier
Starring: Youssef Hajdi, Nadia Benzakour, Yasser Drief
Rating: 4/5
Tips for job-seekers
- Do not submit your application through the Easy Apply button on LinkedIn. Employers receive between 600 and 800 replies for each job advert on the platform. If you are the right fit for a job, connect to a relevant person in the company on LinkedIn and send them a direct message.
- Make sure you are an exact fit for the job advertised. If you are an HR manager with five years’ experience in retail and the job requires a similar candidate with five years’ experience in consumer, you should apply. But if you have no experience in HR, do not apply for the job.
David Mackenzie, founder of recruitment agency Mackenzie Jones Middle East
The design
The protective shell is covered in solar panels to make use of light and produce energy. This will drastically reduce energy loss.
More than 80 per cent of the energy consumed by the French pavilion will be produced by the sun.
The architecture will control light sources to provide a highly insulated and airtight building.
The forecourt is protected from the sun and the plants will refresh the inner spaces.
A micro water treatment plant will recycle used water to supply the irrigation for the plants and to flush the toilets. This will reduce the pavilion’s need for fresh water by 30 per cent.
Energy-saving equipment will be used for all lighting and projections.
Beyond its use for the expo, the pavilion will be easy to dismantle and reuse the material.
Some elements of the metal frame can be prefabricated in a factory.
From architects to sound technicians and construction companies, a group of experts from 10 companies have created the pavilion.
Work will begin in May; the first stone will be laid in Dubai in the second quarter of 2019.
Construction of the pavilion will take 17 months from May 2019 to September 2020.
Profile of Foodics
Founders: Ahmad AlZaini and Mosab AlOthmani
Based: Riyadh
Sector: Software
Employees: 150
Amount raised: $8m through seed and Series A - Series B raise ongoing
Funders: Raed Advanced Investment Co, Al-Riyadh Al Walid Investment Co, 500 Falcons, SWM Investment, AlShoaibah SPV, Faith Capital, Technology Investments Co, Savour Holding, Future Resources, Derayah Custody Co.
Fourth Arab Economic and Social Development Summit
As he spoke, Mr Aboul Gheit repeatedly referred to the need to tackle issues affecting the welfare of people across the region both in terms of preventing conflict and in pushing development.
Lebanon is scheduled to host the fourth Arab Economic and Social Development Summit in January that will see regional leaders gather to tackle the challenges facing the Middle East. The last such summit was held in 2013. Assistant Secretary-General Hossam Zaki told The National that the Beirut Summit “will be an opportunity for Arab leaders to discuss solely economic and social issues, the conference will not focus on political concerns such as Palestine, Syria or Libya". He added that its slogan will be “the individual is at the heart of development”, adding that it will focus on all elements of human capital.
Chris Jordan on Sanchit
Chris Jordan insists Sanchit Sharma will make an impact on the ILT20, despite him starting the campaign on Gulf Giants' bench.
The young UAE seamer was an instant success for the side last season, and remained part of the XI as they claimed the title.
He has yet to feature this term as the Giants have preferred Aayan Khan and Usman Khan as their two UAE players so far.
However, England quick Jordan is sure his young colleague will have a role to play at some point.
"Me and Sanchit have a great relationship from last season," Jordan said.
"Whenever I am working with more inexperienced guys, I take pleasure in sharing as much as possible.
"I know what it was like when I was younger and learning off senior players.
"Last season Sanchit kick-started our season in Abu Dhabi with a brilliant man-of-the-match performance.
"Coming into this one, I have seen a lot of improvement. The focus he is showing will only stand him in good stead."
Company Profile
Name: Direct Debit System
Started: Sept 2017
Based: UAE with a subsidiary in the UK
Industry: FinTech
Funding: Undisclosed
Investors: Elaine Jones
Number of employees: 8
Our family matters legal consultant
Name: Hassan Mohsen Elhais
Position: legal consultant with Al Rowaad Advocates and Legal Consultants.
Results
6.30pm: Mazrat Al Ruwayah Group Two (PA) US$55,000 (Dirt) 1,600m; Winner: Rasi, Harry Bentley (jockey), Sulaiman Al Ghunaimi (trainer).
7.05pm: Meydan Trophy (TB) $100,000 (Turf) 1,900m; Winner: Ya Hayati, William Buick, Charlie Appleby.
7.40pm: Handicap (TB) $135,000 (D) 1,200m; Winner: Bochart, Richard Mullen, Satish Seemar.
8.15pm: Balanchine Group Two (TB) $250,000 (T) 1,800m; Winner: Magic Lily, William Buick, Charlie Appleby.
8.50pm: Handicap (TB) $135,000 (T) 1,000m; Winner: Waady, Jim Crowley, Doug Watson.
9.25pm: Firebreak Stakes Group Three (TB) $200,000 (D) 1,600m; Winner: Capezzano, Mickael Barzalona, Salem bin Ghadayer.
10pm: Handicap (TB) $175,000 (T) 2,410m; Winner: Eynhallow, Mickael Barzalona, Charlie Appleby.
ALRAWABI SCHOOL FOR GIRLS
Creator: Tima Shomali
Starring: Tara Abboud, Kira Yaghnam, Tara Atalla
Rating: 4/5
Seven Winters in Tehran
Director : Steffi Niederzoll
Starring: Reyhaneh Jabbari, Shole Pakravan, Zar Amir Ebrahimi
Rating: 4/5
The specs: Aston Martin DB11 V8 vs Ferrari GTC4Lusso T
Price, base: Dh840,000; Dh120,000
Engine: 4.0L V8 twin-turbo; 3.9L V8 turbo
Transmission: Eight-speed automatic; seven-speed automatic
Power: 509hp @ 6,000rpm; 601hp @ 7,500rpm
Torque: 695Nm @ 2,000rpm; 760Nm @ 3,000rpm
Fuel economy, combined: 9.9L / 100km; 11.6L / 100km
MEDIEVIL (1998)
Developer: SCE Studio Cambridge
Publisher: Sony Computer Entertainment
Console: PlayStation, PlayStation 4 and 5
Rating: 3.5/5
Boston Strangler
Director: Matt Ruskin
Starring: Keira Knightley, Carrie Coon, Alessandro Nivola
Rating: 3/5
The Uefa Awards winners
Uefa Men's Player of the Year: Virgil van Dijk (Liverpool)
Uefa Women's Player of the Year: Lucy Bronze (Lyon)
Best players of the 2018/19 Uefa Champions League
Goalkeeper: Alisson (Liverpool)
Defender: Virgil van Dijk (Liverpool)
Midfielder: Frenkie de Jong (Ajax)
Forward: Lionel Messi (Barcelona)
Uefa President's Award: Eric Cantona
Our legal consultant
Name: Dr Hassan Mohsen Elhais
Position: legal consultant with Al Rowaad Advocates and Legal Consultants.
RESULTS
Time; race; prize; distance
4pm: Maiden; (D) Dh150,000; 1,200m
Winner: General Line, Xavier Ziani (jockey), Omar Daraj (trainer)
4.35pm: Maiden (T); Dh150,000; 1,600m
Winner: Travis County, Adrie de Vries, Ismail Mohammed
5.10pm: Handicap (D); Dh175,000; 1,200m
Winner: Scrutineer, Tadhg O’Shea, Ali Rashid Al Raihe
5.45pm: Maiden (D); Dh150,000; 1,600m
Winner: Yulong Warrior, Richard Mullen, Satish Seemar
6.20pm: Maiden (D); Dh150,000; 1,600m
Winner: Ejaaby, Jim Crowley, Doug Watson
6.55pm: Handicap (D); Dh160,000; 1,600m
Winner: Storyboard, Richard Mullen, Satish Seemar
7.30pm: Handicap (D); Dh150,000; 2,200m
Winner: Grand Dauphin, Gerald Mosse, Ahmed Al Shemaili
8.05pm: Handicap (T); Dh190,000; 1,800m
Winner: Good Trip, Tadhg O’Shea, Ali Rashid Al Raihe