TRA blames ‘technical problem’ for Periscope outage

The social media service was back online on Wednesday morning after being blocked by the TRA earlier in the week.

ABU DHABI // The live streaming app Periscope was accessible once again on Wednesday morning after allegedly being blocked by the country’s telecoms regulator.

The TRA issued a statement saying a “technical problem” had been discovered and it was working with Etisalat and Du to resolve it.

Subscribers with Etisalat and Du reported on Wednesday that the app was operational again.

In a statement sent to The National, the TRA said: “Immediately after discovering the issues users were facing with the Periscope app in the UAE, TRA’s technical team have spent the past 48 hours investigating the matter in coordination with both operators. We have discovered a technical problem and are working to resolve it within the coming few days.”

Last week, Periscope was blocked in the UAE, prompting users to voice their frustration on Twitter and question the TRA and local telecom networks.

Earlier this week when one du subscriber asked the company on Twitter if it was aware Periscope had been blocked, the company responded that the app was “not supported”.

The company’s response appears to contradict the reasoning offered by the national regulator.

A spokesperson for Twitter, Periscope’s parent company, said it was aware of “access issues” but made no mention of technical problems with the app, and whether it had been blocked by the TRA.

While blocked, Periscope users reported they were still able to use the app by using a VPN, or virtual private network.

Since its launch earlier this year, the use of Periscope has increased steadily in the UAE, making the country one of the most active early adopters of the app in the region.

Published: August 26, 2015 04:00 AM


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