Eric Yuan, chief executive of Zoom, predicts a further increase in the company’s revenue this year. AFP
Eric Yuan, chief executive of Zoom, predicts a further increase in the company’s revenue this year. AFP
Eric Yuan, chief executive of Zoom, predicts a further increase in the company’s revenue this year. AFP
Eric Yuan, chief executive of Zoom, predicts a further increase in the company’s revenue this year. AFP

Zoom’s Q2 net profit climbs 71% as it posts first billion-dollar quarter


Alkesh Sharma
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Zoom Video Communications’ second-quarter net profit rose more than 70.6 per cent year-on-year as the company achieved its first billion-dollar revenue quarter, underpinned by the increasing demand for video conferencing as companies ever more adopted hybrid work models.

The California-based company’s net profit attributable to shareholders climbed to $316.9 million, almost $131.2m more than the same period last year.

Revenue during the three-month period to July 31 increased 54 per cent on an annualised basis to $1.02 billion. It was nearly 6.8 per cent up on a quarterly basis.

"We achieved our first billion-dollar revenue quarter while delivering strong profitability and cash flow,” Zoom founder and chief executive Eric Yuan said.

The May-July period marked several milestones “on our expansion beyond the UC [unified communications] platform”, said Mr Yuan.

The Nasdaq-listed company, which has its headquarters in California, raised its revenue outlook for the third quarter ending in October this year and the 2021-2022 financial year.

Zoom became an essential service for office meetings and family gatherings during the Covid-19 pandemic. A screenshot shows choir Sola rehearsing online using a Zoom platform in Riga. Reuters
Zoom became an essential service for office meetings and family gatherings during the Covid-19 pandemic. A screenshot shows choir Sola rehearsing online using a Zoom platform in Riga. Reuters

Third-quarter revenue was forecast in the range of $1.01bn and $1.02bn while full-year revenue is expected to be between $4bn and $4.02 – about 55 per cent more than its financial earnings in the last financial year.

Zoom’s share price rose almost 2 per cent to $347.5 a share on Monday. But it plunged nearly 11.4 per cent to $308 in after-hours trading. The company’s stock has gained almost 7 per cent over the past 12 months.

Zoom said its second quarter revenue growth was driven by “acquiring new customers and expanding across existing customers”.

As of July 31, the company had nearly 504,900 paid customers with more than 10 employees, up by almost 36 per cent from the same period last fiscal year.

Zoom, which became an essential service for office meetings and family gatherings during the Covid-19 pandemic, invested $82.3m in research and development in three months to July 31, almost 93 per cent more than the prior year period. It was more than 8 per cent of the total revenue earned during the quarter.

The company’s operating cash flow was $468m for the second quarter, nearly 66.7m more than the same period last year.

Total cash and marketable securities stood at $5.1bn on July 31.

Industry experts have said Zoom's sizeable cash reserves will help it acquire new start-ups and competitors in the space of video conferencing.

In its largest-ever acquisition, Zoom last month agreed to purchase cloud call centre software provider Five9 for $14.7bn as part of its strategy to adapt to the post-pandemic world.

It is the fourth deal by Zoom since the start of the Covid-19 pandemic, according to Bloomberg.

In June, it joined forces with German start-up Karlsruhe Information Technology Solutions-kites, a translation software maker. It was also part of an alliance that purchased a minority stake in a software firm Assembled in March and acquired Keybase Financial Group, a secure messaging and file-sharing service, last year.

Zoom’s biggest competitors include Google's Meet and Microsoft's Teams platforms. It is reportedly also developing an email facility that will compete with Google's Gmail and Microsoft's Outlook.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Updated: August 30, 2021, 9:58 PM